Along with 4 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, concierge services, and dry cleaning are onsite. Change of towels is available on request.
Shangri-La Nanshan, Shenzhen offers 272 air-conditioned accommodations with espresso makers and safes. Guests can surf the web using the complimentary wireless Internet access.
Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include body treatments. The spa is open select days.
With your stay at Shangri-La Nanshan, Shenzhen, you'll be connected to a shopping center and within walking distance of Shenzhen Bay Park. Enjoy features like free WiFi in public areas, plus 4 restaurants and a full-service spa.
Free WiFi
Enjoy Chinese cuisine while dining at Summer Palace
Buffet breakfast served daily for a fee
Take a swim in the indoor pool
Treat yourself to body treatments at the spa
Services include a lifeguard on site, dry cleaning/laundry, and a concierge
Onsite recreation includes a gym
Just a 3-minute drive from Window of the World and a few minutes from Happy Coast
Shangri-La Nanshan, Shenzhen offers its guests a full-service spa, an indoor pool, and a fitness center. There are 4 restaurants on site. Meeting rooms and limo/town car service are available.
WiFi is free in public spaces. The luxury Shangri-La Nanshan, Shenzhen also features concierge services, dry cleaning/laundry services, and room service (during limited hours).
This 4.5-star Shenzhen hotel is smoke free.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Summer Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Café.66 - This restaurant serves breakfast, lunch, and dinner. Open daily.
Lobby Lounge - Onsite restaurant. Open daily.
Horizon Club - Onsite restaurant. Open select days.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Limo/town car service
Limited on-site parking
Onsite parking options include a garage
Food and drink
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 228 for adults and CNY 114 for children
4 restaurants
Restaurants on site
Café.66
Horizon Club
Lobby Lounge
Summer Palace
Things to do
Full-service spa
Gym
Indoor pool
Family friendly
In-room cot
Indoor pool
Lifeguards on site
Soundproofed rooms
Conveniences
24-hour front desk
Guidebooks
Luggage storage
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Turndown service
Business services
Meeting rooms
Full-service spa
Body treatments
Spa open select days
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in public areas
Area rugs in room
Front entrance ramp
Lift (210 centimetre wide door)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible spa
More
78 floors
At least 80% lighting from LEDs
Banquet hall
Biodegradable drinking straws available
Built in 2024
Double-glazed windows
Lifeguards
Living plant wall
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Water dispenser usage encouraged
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free cot
Bathroom
Children's robes
Children's slippers
Designer toiletries
Dressing gowns
Hair dryer
Rainfall showerhead
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Food and drink
Espresso maker
Free bottled water
Limited room service
Meal delivery service
Restaurant dining guides
More
Air conditioning
Free local calls
Iron/ironing board
Phone
Safe
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Shangri-La Nanshan, Shenzhen
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
Free cribs (infant beds)!
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately CNY 228 for adults and CNY 114 for children
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Pool access available from 6:30 AM to 10:30 PM.
Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Property is also known as
Shangri La Nanshan, Shenzhen
Shangri-La Nanshan, Shenzhen Hotel
Shangri-La Nanshan, Shenzhen Shenzhen
Shangri-La Nanshan, Shenzhen Hotel Shenzhen
Shangri-La Nanshan, Shenzhen Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 48 out of 59 reviews
10 - Excellent
48
Rating 8 - Good. 9 out of 59 reviews
8 - Good
9
Rating 6 - Okay. 1 out of 59 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 59 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 59 reviews
2 - Terrible
1
9.6/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
9.6/10
Property conditions & facilities
Reviews
6/10 Okay
Markus
Travelled with family
31 Dec 2025
Liked: Cleanliness
Disliked: Staff & service
Nice views and rooms but the rest are way behind. Not very tasty breakfast, staff struggle to speak almost any English (lots of issues because of this) and quite slow service, especially in the restaurants and with room service.
New only opened in February 2024
Nice staff
Connected to mall that has restaurants and a supermarket
The mall seemed newish too so still building out, not as exciting as MixC mall - that mall just 10 minute cab ride (22 RMB) ride away