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Shenzhen Castle Hotel

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Lobby
Property video
3 restaurants; breakfast, lunch and dinner served
Front of property
3 restaurants; breakfast, lunch and dinner served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Genzon Golf Club, Baohe Road, Ailian Street, Longgang District, Shenzhen, Guangdong, 518116
  • Place, Longgang Vanke Plaza
    ‪2 min drive‬
  • Place, Shenzhen Longgang Universiade Center
    ‪3 min drive‬
  • Place, Universiade Shenzhen Sports Center
    ‪3 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪43 min drive‬

Room options

View all photos for Deluxe Double Room

1 bedroom, premium bedding, down duvets, minibar

Deluxe Double Room

  • Golf view
  • 42 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • Golf view
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Duplex, 1 King Bed, Balcony, Golf View

Deluxe Duplex, 1 King Bed, Balcony, Golf View

Deluxe Duplex, 1 King Bed, Balcony, Golf View

  • Golf view
  • 82 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed, Balcony, Golf View

1 bedroom, premium bedding, down duvets, minibar

Executive Suite, 1 King Bed, Balcony, Golf View

  • Golf view
  • 89 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • Golf view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Executive Double Room

Executive Double Room | Lake view

Executive Double Room

  • Golf view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Shenzhen Castle Hotel

Along with 3 restaurants, this hotel has a marina and a full-service spa. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include an indoor pool, a fitness center, and a bar/lounge.
Shenzhen Castle Hotel offers 220 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. Accommodations offer separate dining areas. Beds feature down comforters and premium bedding. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, designer toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
During your stay at Shenzhen Castle Hotel, you'll be close to Universiade Shenzhen Sports Center. Free WiFi in public areas, free self parking, and a free area shuttle are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy Chinese cuisine while dining at Rong Yue
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with massages, body treatments, or facials at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes tennis courts, a gym, and a steam room
  • 6 minutes by car from Universiade Shenzhen Sports Center and 7 minutes from Crane Lake Fortified Hakka Village and Hakka Culture Museum
  • Free local-area shuttle service
Shenzhen Castle Hotel offers its guests a full-service spa, a marina, and an indoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and meeting rooms are available. Event space at this hotel measures 13993 square feet (1300 square meters) and includes conference space. A children's pool, a seasonal outdoor pool, and a fitness center are also featured at the luxury Shenzhen Castle Hotel. An airport shuttle (available on request) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Shenzhen hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Rong Yue - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Western Restaurant - This restaurant specializes in Fusion cuisine.
Daqiao - This restaurant specializes in Japanese cuisine.
Show Bar - Onsite cocktail bar. Happy hour is offered.
Lobby Lounge - This café serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 8:30 AM to 5 PM on request
  • Free area shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 136 for adults and CNY 136 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Daqiao
  • Lobby Lounge
  • Rong Yue
  • Show Bar
  • Western Restaurant

Things to do

  • 36-hole adjacent golf course
  • Children's pool
  • Full-service spa
  • Golf
  • Golf driving range
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • Tennis

Family friendly

  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 13,993 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Marina
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Spa treatment rooms
  • Steam room
  • Thai massages

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 48 hours prior to check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Lunar New Year:
  • Golf course

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shenzhen Castle Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 300.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 136 for adults and CNY 136 for children
  • Airport shuttle fee: CNY 500 per vehicle (one way)
  • Rollaway bed fee: CNY 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 6:30 AM to 10 PM.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Shenzhen Castle Hotel
Shenzhen Castle
Shenzhen Castle Hotel Hotel
Shenzhen Castle Hotel Shenzhen
Shenzhen Castle Hotel Hotel Shenzhen

Shenzhen Castle Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 56 out of 79 reviews
Rating 8 - Good. 20 out of 79 reviews
Rating 6 - Okay. 2 out of 79 reviews
Rating 4 - Poor. 0 out of 79 reviews
Rating 2 - Terrible. 1 out of 79 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Vilius

Liked: Cleanliness, property conditions & facilities
Clean, upscale and amazing breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel. will stay again
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top property. A sanctuary in the city.

Perfect place for us on business. A true sanctuary within a big China city. On the golf course. Good service. Great food and amenities. Rooms excellent too. Second stay here. Will be back.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

WILLIAM P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has the best view among all my hotel stay. Extremely nice view of a beautiful golf court with contours of green and a lake. Staffs are friendly and helpful, especially Tom who helped me order a taxi. 👍
Stayed 1 night in May 2024
Verified

10/10 Excellent

taesan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very good
Stayed 3 nights in Oct 2023
Verified

6/10 Okay

Ka Man

Liked: Staff & service
The
Stayed 1 night in Apr 2025
Verified

8/10 Good

Teddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
smoking on NON smoking floor! Very annoying!
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist fantastisch
Stayed 15 nights in Apr 2025
Verified

10/10 Excellent

Gijsbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heel comfortabel hotel. De medewerkers zijn zeer behulpzaam. Ook een uitstekend Japans restaurant. Het enige wat mist is een leuke hotelbar..
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Sze Kit Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
員工友善，對顧客要求認真，以客為先，顧客可迅速得到回應。
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

seung wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得一住

舒適，平靜，環境一流，服務週到。不錯的渡假酒店。
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Superb hotel with great facilities. Quite expensive in the restaurants. The golfing range is a fun activity to do after a long day of meetings. When booking we choosed to live 3 people in one double room which should have been available but upon check in the staff told us there is no room for an extra bed. Quite dissappoitning to book one more room just for this reason. But the hotel are in great condiition, the food may be expensive but is delicious. The indoor pool are very large. Overall a great visit and a great hotel.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and quiet. Impeccable service!

Great hotel with great service! There isn't much to do around Longgang, but the hotel itself has wonderful food, impeccable rooms with a view, an excellent gym and sauna situation. Very comfortable and my go-to hotel whenever I'm in Longgang on business!
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Mei King

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

優越酒店

各方面也很優越 前線員工服務態度極好 真正覺得受尊重和享受感覺
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A quiet break from SZ

This is, by far, the best hotel in Longgang area. I've stayed here several times now. It's very quiet and serene -- a nice reprieve from the city, if that's what you're looking for. Rooms are spacious with great views of the golf course. The hotel staff is wonderful, friendly and helpful -- they've done everything from helping order food delivery to even accompanying me to the hospital on my last trip, when I had a fierce ear infection; truly incredible. The food is great, gym is clean, and sauna is top notch.
Stayed 4 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
好好好
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Hang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

絕對推薦

住過幾次，冇得彈
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Xiangyin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

周末度假理想选择

度假十分理想。住两天送了4张高尔夫练习场券，环境很好，房间正对高尔夫球场的大湖。早餐丰富，有现做的很多吃的。泳池也不错，就是桑拿一般，温度低，且只有湿蒸。如果出酒店去其他地方会很不方便。
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
第二次入住，依然感覺不錯，還會再去
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Charles

Incredible quality and Service at Shenzen Castle!

Amazing hotel, by far the best place I stayed on my China trip, will be staying there in any future trip to Shenzen! The level of service and the cuisine were unparralleled, and the rooms left no detail wanting!
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Yan Yuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with good services.
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great all around

Great golf course, and friendly helpful staff. Both the breakfast and lunch buffets are incredible.
Stayed 2 nights in Jul 2018
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great all around

This hotel is beautiful, the rooms are spacious and have great views of the golf course. The buffet breakfat has good western options and the lunch buffet in the pool aide resturant is really good. Service was top notch. The location has a few disadvantages, but if you are working in the LongGang area its great.
Stayed 4 nights in Jul 2018
Verified

10/10 Excellent

Hang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

深圳最好既酒店

好高質素既酒店，就係地點唔方便，不過一方便就做唔到咁寧靜既環境，絕對係一間可以完全放鬆既酒店
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

物有所值的住宿體驗

住了一個晚上，酒店整體而言都非常滿意。裝潢設計漂亮，員工服務很好，只是地點有點偏遠，但整體也是很建議來這裡渡過小周末
Stayed 1 night in Dec 2017