See all properties

Sheraton Shenzhen Futian Hotel

5.0 star property

Choose dates to view prices

Photo gallery for Sheraton Shenzhen Futian Hotel

Reception
Premium bedding, minibar, in-room safe, desk
Exterior
Indoor pool, seasonal outdoor pool
Lobby lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Great China Int. Exchange Square, Fuhua Road, Futian District, Shenzhen, Guangdong, 518048
  • Place, Shenzhen Convention and Exhibition Center
    ‪9 min walk‬
  • Place, Shenzhen Civic Center
    ‪11 min walk‬
  • Place, Huaqiangbei
    ‪2 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪23 min drive‬

Room options

View all photos for Club Deluxe Room, 2 Double Beds, Club lounge access

Premium bedding, minibar, in-room safe, desk

Club Deluxe Room, 2 Double Beds, Club lounge access

  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(8 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Club Studio Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Club Studio Suite, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 76 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living room

Executive Suite, 1 King Bed

  • City view
  • 85 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Club Suite, 1 King Bed

  • City view
  • 85 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Deluxe Room,1 King Bed, Club lounge access

Premium bedding, minibar, in-room safe, desk

Club Deluxe Room,1 King Bed, Club lounge access

  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Studio Suite, 1 King Bed

Panoramic Studio Suite, 1 King Bed

Panoramic Studio Suite, 1 King Bed

  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Lobby
Crowne Plaza Shenzhen Futian by IHG
Futian
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 764 reviews
The price is €102
includes taxes & fees
21 Jun - 22 Jun
Crowne Plaza Shenzhen Futian by IHG

About this property

Sheraton Shenzhen Futian Hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a seasonal outdoor pool, and a business center. Housekeeping is available on request.
Sheraton Shenzhen Futian Hotel offers 354 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

With your stay at Sheraton Shenzhen Futian Hotel, you'll be connected to the convention center and within walking distance of Shenzhen Convention and Exhibition Center. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Within a 15-minute walk of Shenzhen Convention and Exhibition Center and Coco Park Shopping Center
Sheraton Shenzhen Futian Hotel offers its guests a seasonal outdoor pool, an indoor pool, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. A business center and meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 86111 square feet (8000 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and a garden are also featured at the luxury Sheraton Shenzhen Futian Hotel. Self parking is free.

This 5-star Shenzhen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Sheraton Shenzhen Futian Hotel has a restaurant on site.
The Exchange 怡聚轩自助餐厅 - This restaurant serves breakfast, lunch, and dinner. Open daily.
Afterwards 迩逅吧 - Onsite lobby lounge. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 218 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Afterwards 迩逅吧
  • The Exchange 怡聚轩自助餐厅

Things to do

  • 24-hour gym
  • Indoor pool
  • Seasonal outdoor pool
  • Shopping centre

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 86,111 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Front entrance ramp
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (201 centimetre wide door)
  • Pool access ramp on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 24 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Shenzhen Futian Hotel

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are available for CNY 373.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 218 per person
  • Rollaway bed fee: CNY 373.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Children 18 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hotel Shenzhen Futian
Shenzhen Futian Hotel
Shenzhen Futian Sheraton
Sheraton Shenzhen Futian
Sheraton Shenzhen Futian Hotel
Shenzhen Sheraton
Sheraton Shenzhen
Shenzhen Sheraton
Sheraton Shenzhen Futian
Sheraton Shenzhen Futian Hotel Hotel
Sheraton Shenzhen Futian Hotel Shenzhen
Sheraton Shenzhen Futian Hotel Hotel Shenzhen

Sheraton Shenzhen Futian Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 283 out of 604 reviews
Rating 8 - Good. 201 out of 604 reviews
Rating 6 - Okay. 75 out of 604 reviews
Rating 4 - Poor. 31 out of 604 reviews
Rating 2 - Terrible. 14 out of 604 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Chi Cheong Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is a bit old but overall clean and comfortable. Also well located.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
brilliant location I stay at frequently
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a great place in the Heart of Sz
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Mehran

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice Lobby and breakfast.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this location when in the city, and they are so kind and friendly there
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Charissa

Liked: Staff & service, amenities, property conditions & facilities
Lovely staff and wonderful aervice
Stayed 2 nights in May 2025
Verified

8/10 Good

Shaun

Liked: Cleanliness, amenities, property conditions & facilities
Big, clean, spacious hotel
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Joann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

CHENGWEI

Liked: Cleanliness, amenities, property conditions & facilities
Well-equipped bathroom amenities (though I brought my own).
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow infrastructure

Excellent hotel with an amazing pol and gym
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Stanley

Liked: Staff & service, amenities, property conditions & facilities
It was convenient and close to the subway. The staff was friendly room was comfortable.
Stayed 8 nights in Jun 2024
Verified

10/10 Excellent

SIU TONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and enjoyable

Great
Stayed 1 night in Jul 2025
Verified

8/10 Good

May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience Good location
Stayed 1 night in May 2024
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
for conference so ideal
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

JIANRU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful and friendly. Location is great. Facility is good
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Lik Kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Services by Sheraton

Overall service is very good.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Kwok Keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon hôtel! Très confortable!

As usual , very nice and friendly staff! I have been in executive floor, very good service!!
Stayed 3 nights in Aug 2020
Verified

10/10 Excellent

Shu Ho Philip

Liked: Cleanliness, staff & service, amenities
good
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

JIANRU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Staff are very friendly. Will definitely come back again
Stayed 6 nights in Aug 2023
Verified

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, amenities
Dated decors. We stayed in a panaoramic king bedroom and our friend stayed in a premier king bedroom. His bedroom looks newer and air condition works better. The breakfast buffet has an average variety. Hotel is conveniently located near lots of dining and shopping. Also walking distance to Futien train station.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

KEUNHWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you.

Nice staff and Nice Service. Thanks a lot.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Chui Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice service
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s a Sheraton.

Great location next to public transport and in heart of business district. Comfortable hotel, although AC didn’t go below 20c and housekeeping inconsistent. Breakfast was good if you went early.
Stayed 1 night in Jan 2024
Verified

4/10 Poor

We Lin

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Service was good and staff friendly. However my friend was coerced to provide good rating during check out. The cleanliness needs to greatly improve. I suffered bed bug bites on my arm.
Stayed 2 nights in May 2025
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is centrally located and convenient for dining and shopping. It’s a non smoking room, but it smells of smoke and mildew. Had a headache staying in the room with the smell, being a non smoker myself.
Stayed 1 night in Aug 2024