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UrCove by Hyatt Shenzhen Futian CBD

4.0 star property

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Photo gallery for UrCove by Hyatt Shenzhen Futian CBD

A modern building with a glass facade, outdoor seating areas, and a landscaped courtyard.
A modern hotel lobby with a reception desk, seating area, and large windows offering views of the city.
A modern restaurant with a long counter displaying various dishes, a coffee maker station, and a chalkboard menu.
A modern hotel room with a large bed, a desk with a laptop, a TV, and a view of a cityscape through large windows.
A hotel entrance with glass doors, interior lighting, and seating areas visible through the windows.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available
  • Laundry room
  • Housekeeping

Explore the area

View in a map
East Building of Media Finance Center, Pengcheng 1st Road & Fuzhong 3rd Road, Shenzhen, Guangdong, 518000
  • Place, Shenzhen Lianhuashan Park
    ‪2 min walk‬
  • Place, Shenzhen Concert Hall
    ‪3 min walk‬
  • Place, Shenzhen Civic Center
    ‪5 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪22 min drive‬

Room options

View all photos for Queen Room with Garden View

A modern hotel room with a large bed, a desk with a laptop, a TV, and a view of a cityscape through large windows.

Queen Room with Garden View

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Business Deluxe King

A modern hotel room with a bed, a sofa, a dining table with fruit, a TV, and a cityscape artwork on the wall.

Business Deluxe King

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

A modern hotel room with a large bed, a TV mounted on the wall, and a staircase leading to an outdoor area.

Superior Twin Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Business Twin Room

A hotel room with two beds, a kitchenette, a dining area, and a cityscape mural on the wall.

Business Twin Room

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Executive Room

Executive Room

Executive Room

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Twin Room

A hotel room with two beds, a kitchenette, a dining area, and a cityscape mural on the wall.

Executive Twin Room

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Single Room

A modern hotel room with a large bed, a desk with a coffee machine, and a cityscape mural on the wall.

Superior Single Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Audio-Visual King

A modern living room with a sofa, a coffee table with fruit, a TV, and a kitchen area in the background.

Audio-Visual King

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

UrCove by Hyatt Shenzhen Futian CBD

A restaurant, a 24-hour fitness center, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, a microwave in a common area, and laundry facilities are onsite.
UrCove by Hyatt Shenzhen Futian CBD offers 212 accommodations with free minibar items and slippers. Beds feature premium bedding. A pillow menu is available. 50-inch LED televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, hair dryers, children's slippers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
With your stay at UrCove by Hyatt Shenzhen Futian CBD, you're connected to a rail/subway station and just a quick walk from Shenzhen Lianhuashan Park. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi (speed: 25+ Mbps)
  • Options for a bite to eat include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include convenience store, laundry facilities, and coffee/tea in a common area
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute drive from Coco Park Shopping Center and a few minutes from Shenzhen Convention and Exhibition Center
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. UrCove by Hyatt Shenzhen Futian CBD also features a 24-hour fitness center, a garden, and coffee/tea in a common area.

This 4-star Shenzhen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.
UrCove by Hyatt Shenzhen Futian CBD has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 99 for adults and CNY 50 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Children's slippers
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free stocked minibar

More

  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 280 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 99 for adults and CNY 50 for children
  • Rollaway bed fee: CNY 280 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

UrCove by HYATT Shenzhen Futian CBD Hotel
UrCove by HYATT Shenzhen Futian CBD Shenzhen
UrCove by HYATT Shenzhen Futian CBD Hotel Shenzhen

UrCove by Hyatt Shenzhen Futian CBD Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 18 out of 45 reviews
Rating 8 - Good. 20 out of 45 reviews
Rating 6 - Okay. 5 out of 45 reviews
Rating 4 - Poor. 2 out of 45 reviews
Rating 2 - Terrible. 0 out of 45 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Chi Lok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good location
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities
good place
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jie Huan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to public transport and generally quiet on the weekends
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Khoon Cheah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Great staffs. Sound barrier is kind of not good. I think it may be the design of the Aircon vent
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Zhen

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location in the CBD.
Stayed 3 nights in Feb 2024
Verified review

8/10 Good

YAN SUET

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accessible as it is near the mtr station
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Melissa

Liked: Staff & service, amenities
A free upgrade to a larger room with a projector was a pleasant surprise. Staff were helpful too.
Nice terrace area for breakfast
Customisable noodles with soup was palatable too.
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Nice and modern hotel conveniently located in CBD.

Staffs were friendly, rooms were modern and comfortable. The only unfortunate event was discovering the insect bites i been getting staying there for the week was caused by bed bugs bites.
Stayed 7 nights in Aug 2024
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!!

Excellent service. Very accommodating. Great location. Staff very helpful in any way. We stay there again , happily!
Very well coming
Outside hotel
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Sum Yu

Liked: Cleanliness, staff & service, property conditions & facilities
Comfort and clean
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Smaller hotel without all the group tours. Staff were excellent especially Darcy, front desk manager, who tried so hard to resolve my foreign card issue. If this wasn’t a problem. My stay would have been perfect.
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

Siu Ling

Liked: Cleanliness, staff & service, property conditions & facilities
Away from exit 32 of MTR with a walk in 5 minutes. But do not have many choices of restaurants and shopping malls nearby. Need to travel by MTR. Anyway, very modern, hygiene and peaceful hotel.
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

Lei

Liked: Cleanliness, property conditions & facilities
modern, new, fashion.
Stayed 1 night in Oct 2023
Verified review

8/10 Good

KAREN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent and convenient as it is very close to Futian mtr station Exit 32. Hotel is new and room looks modern, clean and spacious. Only that the design of the bathroom does not have any hanging hooks inside which I found it a bit inconvenient. We have question operating the coffee machine in the morning and the room assistant is efficient and help us out at once. Overall, we enjoy our stay at UrCove and will definitely choose to stay there again.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great, once I finally found the hotel. I’ve already reached out to hotels.com to try and get the location updated. The actual hotel is about four blocks away from where it currently shows on hotels.com. It was incredibly difficult to find because so few people speak English. I was only able to find it because there was something that said an intersection of two streets and finally through much translation someone was able to point me in the right direction. Hopefully, hotels.com can get this updated. It was a great hotel and I’m happy I booked it – I would have just liked to have been able to find it easier.
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Miu Ling Sandy

衛生纸二卷開晒，每卷只剩1/3 ,沒有更换新的，不太衛生，隔音設施也不太好，晚上也聽到附近的人在說話，也聽到車聲，我是住在6樓的
Stayed 1 night in Dec 2025
Verified review

8/10 Good

HAEWOONG

Liked: Cleanliness, staff & service, amenities
객실이 편리함
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Hsin-yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
像第二個家
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Ying Chun

Liked: Cleanliness, staff & service, room comfort

乾淨企理，近商業區，方便商務旅客

乾淨企理，乾濕洗衣方便，地點略為偏遠。
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Shiu Keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

一般

整體可以，交通方便。但附近酒樓食肆太少。廁所冲涼房燈光不夠亮。
Stayed 1 night in Oct 2024
Verified review

8/10 Good

YIN PING MANDA

Liked: Cleanliness, staff & service
浴室設計很差
Stayed 2 nights in Dec 2023
Verified review

6/10 Okay

HOI MAN CHERYL

Disliked: Cleanliness, staff & service, amenities
是次入住張單是二人入住，原本寫咗包含一份早餐到最後酒店通知是次訂單並沒有包含任何早餐，Expedia website 或者需要update 一下。 員工態度有好大改善空間， 只是馬虎登記了證件，任何需要知道嘅酒店資訊都沒有提及過任何一句， 如wifi , 酒店設施。房間送件，電話打幾通有一兩次終於成功致電前台，送件非常慢，態度差。通風系統差，一直有煙味傳入，但我住的是杯煙房。雖說酒店是新落成，但係酒店嘅客運升降機仍然係冇保安系統，任何人都可以按鈕入去， 不像而家新進嘅酒店需要泊酒店房間才可上客房樓層。 房間內枱面同梳化均有污跡。酒店附近由於全是商業大廈，只見到少數餐廳或便利店，但有些並沒有開門營業，可能因為係商業區，所以星期六日週末並沒有開門營業。如果要食宵夜就要離開酒店範圍。 地理位置嚟講坐地鐵係好方便嘅，因為就喺地鐵站隔離，但係酒店最近嘅出口相對人流比較少會好靜，唔建議太夜返酒店。總括而言，完全未有感覺到，這是一間海悅集團旗下的酒店應有嘅服務。
Verified review

4/10 Poor

Lai Ying

Liked: Cleanliness, staff & service
冷氣不夠涼
Stayed 1 night in Jun 2023
Verified review

6/10 Okay

M F F

Stayed 1 night in Dec 2025