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Vienna Hotel Shenzhen Dongmen Branch

3.0 star property

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Photo gallery for Vienna Hotel Shenzhen Dongmen Branch

A hotel room with a four-poster bed, a television, a desk, and a chair.
A hotel hallway with a patterned carpet, wooden doors, and a number sign on each door.
A modern bathroom with a glass-enclosed shower, a white toilet, a beige countertop with a large sink, and a mirror above the sink.
A multi-story hotel with a prominent sign on the top.
A hotel reception area with a marble reception desk, a chandelier, and a mural of cherubs on the wall.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
No. 48 Xing Hu Road, Luohu District, Shenzhen, 518000
  • Place, Dongmen Pedestrian Street
    ‪6 min walk‬
  • Place, The MixC Shopping Mall
    ‪2 min drive‬
  • Place, Luohu Commercial City
    ‪3 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe King Room

A hotel room with a large bed, a television on a wooden dresser, a desk with a lamp, a chair, and a vase of flowers.

Deluxe King Room

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

A hotel room with two beds, a television, a desk with a lamp, and a window with curtains.

Deluxe Twin Room

  • City view
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Vienna Hotel Shenzhen Dongmen Branch

This hotel features self parking, coffee/tea in a common area, and a business center. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Vienna Hotel Shenzhen Dongmen Branch offers 102 accommodations with complimentary bottled water and slippers. Accommodations offer separate sitting areas. Cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

With your stay at Vienna Hotel Shenzhen Dongmen Branch, you'll be connected to a shopping center and within walking distance of Dongmen Pedestrian Street. You'll find features like free WiFi in public areas, plus a business center and dry cleaning service.
  • Free WiFi
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • 12 minutes by foot from Dongmen Pedestrian Street and a 4-minute drive from Luohu Port
Public spaces have free WiFi. You'll find a business center on site. Vienna Hotel Shenzhen Dongmen Branch also features coffee/tea in a common area, concierge services, and dry cleaning/laundry services. For a fee, parking is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CNY 10 per day)
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

More

  • 7 floors

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 60.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 100.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CNY 10 per day
  • Rollaway bed fee: CNY 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Vienna Shenzhen Dongmen Branch
Vienna Hotel Shenzhen Dongmen Branch Hotel
Vienna Hotel Shenzhen Dongmen Branch Shenzhen
Vienna Hotel Shenzhen Dongmen Branch Hotel Shenzhen

Vienna Hotel Shenzhen Dongmen Branch Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 1 out of 17 reviews
Rating 8 - Good. 11 out of 17 reviews
Rating 6 - Okay. 2 out of 17 reviews
Rating 4 - Poor. 2 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Chi Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間不錯，隔音良好，不會聽到走廊及隔離房聲音
Stayed 1 night in Sep 2017
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
未能安排提早要求的房間及每次check in都找很久才找到預定房間
Stayed 1 night in Sep 2017
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness
床太硬
Stayed 1 night in Sep 2017
Verified review

8/10 Good

kithung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店正体可以
Stayed 3 nights in Aug 2017
Verified review

2/10 Terrible

kiki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

地點不錯但酒店設備非常差

廁所經常塞，酒店員工服態度不好，嫌棄各樣的，房間舊而且隔音不好，一大早就聽到街上的車聲，還有隔壁房的吵鬧聲。雖一可取的就是地點不錯，酒店對面那家燒烤好好食
Stayed 1 night in Aug 2017
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
燈光有啲暗，設施亦有些許老舊，非常接近東門步行街，隔音一般，低樓層晚上有點點吵，整體來說房間乾淨，not bad
Stayed 1 night in Aug 2017
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
員工服務態度良好,房間清潔,房務員一call即到
Stayed 1 night in Aug 2017
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點鄰近鐵路站，挺方便易找，但酒店感覺較為舊，廁所不去水，房間發現大蟑螂…
Stayed 1 night in Jul 2017
Verified review

4/10 Poor

Verified traveller

職員態度欠佳 初時去錯湖貝分店，詢問湖貝分店職員態度惡劣!完全用打發態度叫我們離開！再也不住該酒店的所有分店
Stayed 1 night in Jul 2017
Verified review

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for a short stay

My first impression was not good. The attendants at the registrations desk did not speak English, which surprised me for a hotel with the name Vienna. However, my visit was satisfactory, and I would stay here again.
Stayed 1 night in Jul 2017
Verified review

8/10 Good

shing kwan

Liked: Staff & service, property conditions & facilities, room comfort
性價比ok ,附近多街邊小吃，近東門步行街
Stayed 1 night in Jul 2017
Verified review

8/10 Good

Wai Han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

近東門

位於內街, 容易尋找
Stayed 1 night in Jun 2017
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

A budget hotel near the Dongmen shopping area

An reasonably good stay at Vienna Hotel Dongmen. Courteous reception staff.
Stayed 3 nights in Jun 2017
Verified review

8/10 Good

Dongil

가성비 좋은 호텔

저렴한 가격에 충분히 만족할 만한 호텔이에요! 하지만 직원들이 영어를 전혀 못해요 ㅜㅜ
Stayed 3 nights in Jun 2017
Verified review

8/10 Good

tsz wai

Liked: Cleanliness, property conditions & facilities, room comfort
ok, 不過不失
Verified review

10/10 Excellent

Yoyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

旁邊有間很好味的串燒店，吃完回酒店一流！

相比下酒店的設施最為不足，房間沒有大燈，只有床旁的燈，書桌上的枱燈也壞了，總括房間幾暗。馬桶都常塞，打電話叫職員幫手清潔，服務好，有禮貌。 對這酒店印象頗好。
Verified review

6/10 Okay

KaiFai

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Jul 2017