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Queenco Hotel & Casino

5.0 star property

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Photo gallery for Queenco Hotel & Casino

Poolside bar
4 restaurants, breakfast, lunch, dinner served; Asian cuisine
Poolside bar
View from property
2 bars/lounges, poolside bar, beach bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Victory Beach, Mohavithey Krong, District 3, Sihanoukville, 18000
  • Place, Victory Beach
    ‪7 min walk‬
  • Place, Xtreme Buggy
    ‪10 min walk‬
  • Place, Sihanoukville Port
    ‪12 min walk‬
  • Airport, Sihanoukville (KOS)
    ‪32 min drive‬

Room options

View all photos for Deluxe Twin Room, 1 Bedroom, City View

Pillow-top beds, minibar, in-room safe, desk

Deluxe Twin Room, 1 Bedroom, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 31 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Double Room, 1 King Bed, Sea View

Deluxe Double Room, 1 King Bed, Sea View

Deluxe Double Room, 1 King Bed, Sea View

  • Sea view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Double Room

Pillow-top beds, minibar, in-room safe, desk

Junior Double Room

  • City view
  • 43 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite

Suite

Suite

  • Sea view
  • 81 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Sea View

Executive Suite, 1 King Bed, Sea View

Executive Suite, 1 King Bed, Sea View

  • Beach view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Senior Suite

Senior Suite

Senior Suite

  • Sea view
  • 98 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite

Royal Suite | Balcony view

Royal Suite

  • Sea view
  • 134 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin Room, 2 Double Beds, City View, Beachfront

Premium Twin Room, 2 Double Beds, City View, Beachfront

Premium Twin Room, 2 Double Beds, City View, Beachfront

  • City view
  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Premium Double Room, Beachfront

Premium Double Room, Beachfront

Premium Double Room, Beachfront

  • City view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, 2 Double Beds, Sea View

Pillow-top beds, minibar, in-room safe, desk

Deluxe Twin Room, 2 Double Beds, Sea View

  • Sea view
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Twin Room

Premium Twin Room

Premium Twin Room

  • Sea view
  • 27 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Double Room, 1 Bedroom, City View

Luxury Double Room, 1 Bedroom, City View

Luxury Double Room, 1 Bedroom, City View

  • City view
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Queenco Hotel & Casino

Alpine luxury near Victory Beach
Catch some rays at the beach or spend the day relaxing at Queenco Hotel & Casino's full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants. Change of towels is available on request.
Queenco Hotel & Casino offers 199 air-conditioned accommodations with minibars and safes. Beds feature pillowtop mattresses. 42-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Queenco Hotel & Casino. During your stay, you're just a quick walk from Victory Beach. You'll find features like free WiFi in public areas, plus 4 restaurants and 2 bars.
  • Free WiFi
  • Enjoy Asian cuisine with a beachfront location at BAGO, one of the property's 4 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body treatments, manicures and pedicures, or massages at the spa
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 6 minutes by foot from Victory Beach and a 4-minute drive from Independence Beach
  • Local-area, train station, and cruise terminal shuttle service available for a fee
Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Queenco Hotel & Casino, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like water skiing and motor boating.

There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This luxury hotel also offers an outdoor pool, a children's pool, and a steam room.

Smoking is allowed in designated areas at this 5-star Sihanoukville hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
BAGO - This beachfront restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
An Nam - This restaurant specializes in Vietnamese cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
MarcoPolo - This restaurant specializes in Italian cuisine. Open daily.
Onami - This beachfront sushi bar specializes in Japanese cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Area shuttle (surcharge) up to 5 kilometres
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Onsite parking available only on request
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 13 for adults and USD 6.50 for children
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • An Nam
  • BAGO
  • MarcoPolo
  • Onami

Things to do

  • 157 slot machines
  • 28 gaming tables
  • Billiards/pool table
  • Casino (26,910 square foot of space)
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Motor boating
  • Nightclub
  • Outdoor pool
  • Personal motorised watercraft
  • Pilates classes
  • Sauna
  • Snowboarding
  • Steam room
  • Water skiing
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Thai massages

Accessibility

  • Lift

More

  • 2 buildings
  • 7 floors
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide a health declaration (issued within 3 days prior to check-in).

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Queenco Hotel & Casino

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.0 per night.
  • Cribs (infant beds) are available for USD 45 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 13 for adults and USD 6.50 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 45 per night
  • Rollaway bed fee: USD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Queenco Hotel & Casino offers transfers from the cruise terminal, ferry terminal, and train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Queenco Hotel Casino Sihanoukville
Queenco Hotel Casino
Queenco Casino Sihanoukville
Queenco Casino
Queenco Hotel & Casino Hotel
Queenco Hotel & Casino Sihanoukville
Queenco Hotel & Casino Hotel Sihanoukville

Queenco Hotel & Casino Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 41 out of 67 reviews
Rating 8 - Good. 14 out of 67 reviews
Rating 6 - Okay. 7 out of 67 reviews
Rating 4 - Poor. 4 out of 67 reviews
Rating 2 - Terrible. 1 out of 67 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Prakash

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Stay at Queenco Hotel Beautiful beachfront location, elegant rooms, and truly outstanding service. The food was delicious, the pool area relaxing, and the fitness center and spa are the best in Sihanoukville. Highly recommend for a comfortable and luxurious stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Moul

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the entire staff was exceptionally courteous and friendly. We had a fantastic stay and look forward to returning on our next visit.
Stayed 1 night in Oct 2025

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay Good service, staff very friendly and helpful, nice room with the ocean view,
Stayed 1 night in Oct 2025

10/10 Excellent

YU

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, and clean rooms. Highlights include diverse dining, a pool, spa, casino, and complimentary airport pick-up..
Stayed 1 night in Oct 2025

10/10 Excellent

Chanda

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The top hotel in Sihanoukville, my partner and I are super pleased with their services. It's way better than what we expected. We're definitely coming back.
Stayed 1 night in Oct 2025

10/10 Excellent

Mey Mey

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Queenco Hotel offers an excellent location, beautiful rooms, delicious food, relaxing massages, a well-equipped gym, and a friendly staff. I am happy to recommend it to anyone looking for a wonderful place to stay and would be very pleased to visit again.
Room
Stayed 1 night in Oct 2025

10/10 Excellent

Udam

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff , best service and very good food and environment. Overall great experience at Queenco Hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Madelon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Super friendly owner who was very involved. Loved every minute of the stay and will definitely be back.
Stayed 2 nights in Mar 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities
Super!
Stayed 2 nights in Dec 2024

8/10 Good

Pranay

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Quite

The property is divided by a road into 2. Swimming pool , restaurant & Casino are on the beach side & the main building is across. The rooms are big spacious. The breakfast is very good & what better place than the beach to have it. It’s quieter part of the town. The sea is amazing and is great for swimming. Saw lots of family crowd. A great stay.
Stayed 3 nights in Jan 2024

10/10 Excellent

Werner, Reno

Liked: Cleanliness, staff & service, property conditions & facilities
Very slow internet. Anything else was great.
Stayed 6 nights in Jan 2024

10/10 Excellent

Mukthi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel and Amazing staff Queenco Hotel is amazing with nice views and the staff is very helpful and warm welcome. I really recommend this hotel to everyone who finding accommodation at Sihanoukville Thank you very much for your satisfaction with me will come to stay here again soon
Stayed 1 night in Jan 2024

10/10 Excellent

Mukthi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel and Friendly staff Queenco Hotel and Casino is my favorite hotel in Sihanoukville, super friendly staff, great food, and excellent services. The room is spacious and very clean, and the pool and beach are very clean too. The location is the best and it is located next to the port. The receptionist is very helpful and friendly. Thank you for giving me a good experience during my stay.
Stayed 1 night in Jan 2024

10/10 Excellent

PHILIPPE, Montreal

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is very kind in Cambodia but at Queenco, they are even nicer if that’s possible! The room, the assistance from the staff, everywhere we went on the hotel grounds, the food and drinks were above our expectations! And we are not easily pleased; thus we highly recommend the Queenco! Special thanks to Somros!
Stayed 6 nights in Jan 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was just here for one night before heading to Koh Rong, and this was the perfect place. The restaurant/bar on the beach is great, as is the casino. This place also has probably the best gym I've seen in a hotel. The staff were very helpful, particularly Mr. Tak (Charly) who organised for free transfer to the ferry, as well as gave me recommendations for other places in Cambodia to visit.

4/10 Poor

Wee Kay

Business traveller
Disliked: Staff & service
Room Security was poor
Stayed 1 night in Jul 2023

10/10 Excellent

chhan, Fort Benning

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Our experience at QueenCo was absolutely delightful during our four-night stay. The service provided by the staff was outstanding, as they were extremely friendly and accommodating. The room consistently maintained a high level of cleanliness, and the pool proved to be perfect for guests of all ages. We thoroughly enjoyed the delicious breakfast and dinner options as well. Without a doubt, we would eagerly choose QueenCo for our future stays.
Stayed 3 nights in Jun 2023

10/10 Excellent

Craig, Ventnor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great pool and beach front with beautiful sunset views. Breakfast was good and the rooms are large
Stayed 1 night in Feb 2023

10/10 Excellent

jessika

Stayed 1 night in Jan 2023

10/10 Excellent

Andrianus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and room very cleanness
Stayed 1 night in Sep 2022

10/10 Excellent

Rendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and friendly staff, delicious food cleanness beach, especially nice view
Stayed 1 night in Sep 2022

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities
Had a nice open air restaurant on the beach. At night you got eaten by insects. Breakfast was included in my room rate. When I went down to breakfast , I ordered a coffee ( didnt want breakfast) I was ( attempted) charged $US6 for a cup of coffee. "Coffee doesnt come with breakfast" These people ( Cambodians) are screwing their tourist industry by ripping tourists off for every thing. I will never go back there.
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
This area is a building site at the moment, with contractors working late in to the night with drills hammers etc. This was made worse by the pneumatic drill at 7am. The cold water went off leaving us unable to shower. This is not the service you expect to receive at a higher end hotel. I have had much better stays in cheaper places
Stayed 1 night in Mar 2019

2/10 Terrible

KongBeng, Malaysia

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
The only good thing is that the hotel has a café near the beach
Stayed 2 nights in Jul 2018

8/10 Good

Francisco

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2017