Orchard Hotel Singapore

5.0 star property
VIP Access

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Photo gallery for Orchard Hotel Singapore

Lobby
Property video
Breakfast, lunch and dinner served
Exterior
Breakfast, lunch and dinner served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
442 Orchard Road, Singapore, 238879
  • Place, Orchard Tower
    ‪2 min walk‬
  • Place, ION Orchard
    ‪7 min walk‬
  • Place, Orchard Road
    ‪18 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Premier Room

9.0 out of 10
Wonderful
(10 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premier Club King Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Signature Deluxe

8.0 out of 10
Very good
(1 review)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Signature Suite

  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Signature Premier

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premier Club Twin Room

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

Premier Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

Grand Deluxe Room

8.8 out of 10
Excellent
(21 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Grand Deluxe Twin Room

8.2 out of 10
Very good
(11 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

Premier Family Room ( 1 Super King Bed and 1 Single Sofa Bed)

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Orchard Hotel Singapore

This smoke-free hotel features an outdoor pool, a restaurant, and a nightclub. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.
Orchard Hotel Singapore offers 656 accommodations, which are accessible via exterior corridors and feature minibars and safes. LCD televisions come with cable channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of the shopping around Orchard Hotel Singapore. During your stay, you're just a quick walk from ION Orchard. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and complimentary bicycles
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Just a 2-minute drive from Orchard Road and a few minutes from Bugis Street Shopping District
Orchard Hotel Singapore offers its guests a children's pool, an outdoor pool, a 24-hour fitness center, and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center, 13 meeting rooms, and coworking spaces. Event space at this hotel measures 22378 square feet (2079 square meters) and includes a conference center. A nightclub, spa services, and a terrace are also featured at the luxury Orchard Hotel Singapore. Self parking is free.

This 5-star Singapore hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Orchard Cafe - This buffet restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.
Hua Ting Rest.- Michelin - This restaurant specializes in Chinese cuisine and serves lunch, dinner, and light fare. A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: SGD 46 for adults and SGD 22.78 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Hua Ting Rest.- Michelin
  • Orchard Cafe

Things to do

  • 24-hour gym
  • Bicycle tours
  • Children's pool
  • Free bicycle rentals
  • Nightclub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business centre
  • Conference centre (22,378 square foot of space)
  • Coworking space

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (140 centimetre wide door)
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 18 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast rate plan for children aged 6 to 11 years when sharing existing bedding with their parent. Breakfast fees are collected at the property.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 94.16 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 46 for adults and SGD 22.78 for children
  • Rollaway bed fee: SGD 94.16 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Singapore Orchard
Orchard Hotel Singapore
Singapore Orchard Hotel
Orchard Hotel Singapore Hotel
Orchard Hotel Singapore Singapore
Orchard Hotel Singapore (SG Clean)
Orchard Hotel Singapore Hotel Singapore

Orchard Hotel Singapore Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 481 out of 1007 reviews
Rating 8 - Good. 289 out of 1007 reviews
Rating 6 - Okay. 137 out of 1007 reviews
Rating 4 - Poor. 66 out of 1007 reviews
Rating 2 - Terrible. 34 out of 1007 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Marly, Meguro

Stayed 2 nights in Feb 2026

10/10 Excellent

Stephan

Travelled with partner
Liked: Cleanliness, amenities
courteous staff, great location, close to everything, excellent restaurant
Stayed 5 nights in Feb 2026

6/10 Okay

Edward

Liked: Cleanliness, staff & service, amenities
Aircon was leaking which we informed front desk of. They said they would send someone to fix it, but yesterday it was raining - that’s how much water came out of it. Also, there is a lot of frozen images when watching the TV
Stayed 2 nights in Feb 2026

8/10 Good

SUNIL

Stayed 5 nights in Feb 2026

6/10 Okay

Mark, Plantation

Disliked: Property conditions & facilities
I had upgraded to signature suites for my 3 night stay on check in, unfortunately the room I was in was in need of attention and was lacking in maintaince. I would not recommend upgrading to the
Stayed 3 nights in Feb 2026

6/10 Okay

Hsiujou

Travelled with family and small children
Room is quite old, with the price I am paying I would expect more than this. Staff are friendly.
Stayed 2 nights in Jan 2026

2/10 Terrible

Julie

Travelled with family
The airline changed our flight and we canceled a hotel and you failed to give us a refund. You denied us which it was out of our control, very unprofessional on your part.
Stayed 1 night in Jan 2026

6/10 Okay

ALYSSA

Business traveller, Travelled with partner
Liked: Amenities
Check-in : There were some groups arriving for check-in and some individual travellers like myself. There was no queue indication which makes difficult to know which counter. Informed the front staff and she agreed will guide the travellers for check-in. The next day when I came back to hotel during evening time, I still see the same scene. Room : The room shower gives loud sound when turning to adjust the temperature.
Stayed 2 nights in Jan 2026

10/10 Excellent

Sharim

Stayed 1 night in Jan 2026

10/10 Excellent

Anthony Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and great service throughout
Stayed 2 nights in Nov 2025

6/10 Okay

Shuvendu K

Liked: Cleanliness, property conditions & facilities
There was no dinner option at the hotel at 9.30pm. with kids, we needed a place nearby
Stayed 1 night in Jan 2026

10/10 Excellent

Eric, Yakima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on the 18th floor which has a beautiful 24 hour library. The room was beautiful.
Stayed 1 night in Jan 2026

10/10 Excellent

Eric

Stayed 1 night in Jan 2026

10/10 Excellent

Merry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good breakfast, helpful staff and great service
Stayed 1 night in Dec 2025

10/10 Excellent

William

Stayed 4 nights in Jan 2026

10/10 Excellent

Eugeni

Stayed 1 night in Jan 2026

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities
We stayed at the 17flr, which is a Signature floor and we love the theme particularly the room and corridor decors. Rooms were always clean whenever we cone back from outside the hotel. The lobby always smells nice. Enjoyed using the tea and coffee maker every morning, so convenient.
At the hotel lobby.
At the lobby.
While waiting for the lift.
At the lobby.
Stayed 7 nights in Dec 2025

8/10 Good

Hiep Duc

Stayed 2 nights in Dec 2025

10/10 Excellent

SHUBHADA

Stayed 5 nights in Dec 2025

4/10 Poor

Allan

Stayed 4 nights in Dec 2025

10/10 Excellent

Cheryl

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Rooms were cleaned but not till very late early evening. Room was not well equiped for boiling kettle. Only power was on the floor in an inconvenient spot. Luggage rack was broken. Telephone didn’t work. Hot water not always available at night for showers. Internet intermittent and not available at all New Year’s Eve. No info in the room with regard the hotel or surroundings. I’ve stayed here many times previously and disappointed this time.
Stayed 7 nights in Dec 2025

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay.
Stayed 5 nights in Dec 2025

8/10 Good

imad

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and service . Just reception would not allow check-out time till 1pm . Insisted for check out time at 12 noon
Stayed 7 nights in Dec 2025

8/10 Good

Allan

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Front desk receptionist Rose was very accommodating including the other staff at the lobby. Assistant restaurant manager Tina Soh gave us a 4 star service including the rest of her crew. My family enjoyed our vacation stay in Orchard Hotel.
Stayed 4 nights in Dec 2025

2/10 Terrible

Puspanathan

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
- I felt taken back when I was warned that driving licence will be accepted as a one-time and next time only IC will be accepted. I had always used my licence at Orchard hotel as my ID and a policy change could be told nicely and not a warning. The couple next to be who was checking also went thru an ordeal and it was very irritating to hear counter staff nagging about ID matter. - The shower mixer made very loud horning noises. It was deafening. - Breakfast was overcrowded and with long queue. Some families had to be moved to another location where they had to walk a distance to collect food across the hotel lobby. Simply disappointing to see this from Orchard Hotel. - Due to waiting time at breakfast, we did not get much time to pack. We requested a one hour later check-out over the phone to 12pm but was promptly rejected. I was boiling and to go down directly to the reception to request and was given the late checkout without any question asked. Overall, this was a worst stay ever at orchard hotel. I always insisted on staying and always recommend my overseas customer to use this hotel. After this experience I am never going to use Orchard hotel again. I would recommend rendezvous hotel opposite.
Stayed 1 night in Dec 2025