Best Western Plus St. Louis West-Westport

2.5 star property

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Photo gallery for Best Western Plus St. Louis West-Westport

Lobby
Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)
Free daily full breakfast
Lobby
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, pool loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Pet-friendly

Explore the area

View in a map
12220 Dorsett Rd, Maryland Heights, MO, 63043
  • Westport Plaza
    ‪17 min walk‬
  • Hollywood Casino Amphitheatre
    ‪7 min drive‬
  • Hollywood Casino
    ‪9 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪10 min drive‬

Room options

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible, Bathtub

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(89 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(85 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus St. Louis West-Westport

Hotel in Maryland Heights with free breakfast and a fitness center
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a seasonal outdoor pool. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a business center, dry cleaning, and laundry facilities.
Best Western Plus St. Louis West-Westport offers 125 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

LCD televisions come with cable channels. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
The free breakfast at Best Western Plus St. Louis West-Westport gets high marks from our customers. During your stay, you'll be within walking distance of Westport Plaza. Features include free WiFi in public areas, free self parking, and a free manager's reception.
  • Free full breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the clean accommodations
  • 6 minutes by car from Hollywood Casino Amphitheatre and 9 minutes from Ameristar Casino St. Charles
  • Cats and dogs welcome for a fee (restrictions apply)
Best Western Plus St. Louis West-Westport offers its guests a fitness center and a seasonal outdoor pool. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served daily, and guests can also enjoy a free manager's reception. The business-friendly Best Western Plus St. Louis West-Westport also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This Maryland Heights hotel is smoke free.

Guests are served free full breakfast daily. The hotel hosts a free manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 01 to December 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Drury Inn Westport
Drury Westport
Drury Inn Westport Maryland Heights
Drury Westport Maryland Heights
Drury Inn & Suites Westport-St. Louis Hotel Maryland Heights
Drury Inn Maryland Heights
Drury Inn And Suites Westport-St. Louis
Drury Maryland Heights
Drury Inn Suites Westport
Plus St Louis West Westport
Best Western Plus St. Louis West-Westport Hotel
SureStay Plus Hotel by Best Western St. Louis Westport
Best Western Plus St. Louis West-Westport Maryland Heights
Best Western Plus St. Louis West-Westport Hotel Maryland Heights

Reviews

Best Western Plus St. Louis West-Westport Reviews

8.0

Very good

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 466 out of 1015 reviews
Rating 8 - Good. 243 out of 1015 reviews
Rating 6 - Okay. 155 out of 1015 reviews
Rating 4 - Poor. 85 out of 1015 reviews
Rating 2 - Terrible. 66 out of 1015 reviews

Reviews

6/10 Okay

Connie

Travelled with family and small children
Disliked: Cleanliness
The breakfast was very mediocre. The biscuits were cold (even when they first came out) so we only ate there one day. We stayed from a Friday to Wednesday and the only time the room was cleaned was Tuesday. We had to ask for towels, toilet paper and wastebasket bags (after I had emptied the trash myself).
Stayed 5 nights in Jun 2025

2/10 Terrible

Eusebio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was dirty and really dusty… the room service only came once during my 3 day stay…
Stayed 3 nights in Jun 2025

10/10 Excellent

Pablo, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

6/10 Okay

James

Liked: Cleanliness, amenities, property conditions & facilities
Location and freeway access
Stayed 7 nights in Jun 2025

10/10 Excellent

THOMAS

Stayed 2 nights in Jun 2025

8/10 Good

Tiffany

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, safe
Stayed 5 nights in Jun 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Pool not available, water on floor in first room (quickly given another room), door was difficult to open/close, 1 key card not working and replaced without confirmation of identity.
Stayed 3 nights in Jun 2025

2/10 Terrible

Jorden

First, we were met by a bunch of partying, loud teenagers at the hotel pool that most likely aren’t even staying here. Then, we met the lackadaisical
Stayed 1 night in Jun 2025

10/10 Excellent

Harlianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay- beds were comfy!
Stayed 1 night in Jun 2025

6/10 Okay

Samantha

Liked: Staff & service, property conditions & facilities
Staff was nice. Room was okay. It wasn’t overly clean.
Stayed 1 night in Jun 2025

6/10 Okay

Diamond

Travelled with family and small children
Liked: Cleanliness, staff & service
Your pillows suck ass!
Stayed 1 night in Jun 2025

4/10 Poor

Larry

Stayed 1 night in Jun 2025

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! The bed was comfortable. Staff was nice! Breakfast was very good with a lot of options!
Stayed 1 night in Jun 2025

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Claire

Travelled with family
Disliked: Cleanliness, amenities
The bathtub was yellow. I used my personal Listerine just to sanitize it to feel comfortable taking a shower during my 2 night stay. After checking into the hotel, we left for several hours and set the room temperature on 64 degrees due to the heat in the room; when we arrived back for the evening it was still over 74 degrees. We had to go downstairs and ask that a staff member come attend to the issue in order to sleep comfortably.
Stayed 2 nights in Jun 2025

2/10 Terrible

William

Stayed 5 nights in May 2025

10/10 Excellent

Prabesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed at this place for 3 nights and it exceeded our expectations. Christine at the desk was super helpful and kind. She helped us change room and also helped us extend our stay by making us aware to utilize the Best Western rewards program. Breakfast was also decent. Would definitely come back next time when in STL.
Stayed 3 nights in Jun 2025

10/10 Excellent

Teresa

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean staff friendly. Check in and out easy.
Stayed 1 night in Jun 2025

8/10 Good

Nicolas

Stayed 1 night in Jun 2025

4/10 Poor

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Kelly

Travelled with family
Disliked: Property conditions & facilities
Overall, we were satisfied with our stay. Very disappointed that the pool was not accessible. I understand things happen, however, it was one of the reasons we booked this hotel for this family trip.
Stayed 3 nights in Jun 2025

4/10 Poor

Sarah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property had advertised that it was renovated. It wasn’t. It was still old and it looked like they had just tried to cover the old up with new paint and a bit of new tiles in bathroom. So, it was old mixed with new. Smelled dirty and stale. My bed smelled stale. Noisy. Bathroom wasn’t clean. Found someone’s fake eyelash on the bathroom counter. Didn’t stay the full stay. We checked out early to find a different hotel
Stayed 2 nights in Jun 2025

6/10 Okay

JOan

Travelled with family
Disliked: Room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Mary

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Good area.
Stayed 1 night in Jun 2025

6/10 Okay

Scott

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Lighting in the room is dark. The bathroom and shower area were not to clean.
Stayed 1 night in Jun 2025