Best Western Plus St. Louis West-Westport

2.5 star property

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Photo gallery for Best Western Plus St. Louis West-Westport

Lobby
Seasonal outdoor pool, pool loungers
Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)
Lobby
Free daily full breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Pet-friendly

Explore the area

Map
12220 Dorsett Rd, Maryland Heights, MO, 63043
  • Westport Plaza
    ‪17 min walk‬
  • Hollywood Casino Amphitheatre
    ‪7 min drive‬
  • Hollywood Casino
    ‪9 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪10 min drive‬

Room options

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(87 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(80 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Best Western Plus St. Louis West-Westport

Hotel with free breakfast, near Westport Plaza
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a seasonal outdoor pool. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a business center, dry cleaning, and laundry facilities.
Best Western Plus St. Louis West-Westport offers 125 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

LCD televisions come with cable channels. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
The free breakfast at Best Western Plus St. Louis West-Westport gets high marks from our customers. During your stay, you'll be within walking distance of Westport Plaza. Features include free WiFi in public areas, free self parking, and a free manager's reception.
  • Free full breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the breakfast
  • Just a 2-minute drive from Westport Plaza and 6 minutes from Hollywood Casino Amphitheatre
  • Cats and dogs welcome for a fee (restrictions apply)
Best Western Plus St. Louis West-Westport offers its guests a fitness center and a seasonal outdoor pool. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served daily, and guests can also enjoy a free manager's reception. The business-friendly Best Western Plus St. Louis West-Westport also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This Maryland Heights hotel is smoke free.

Guests are served free full breakfast daily. The hotel hosts a free manager's reception on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 01 to December 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Drury Inn Westport
Drury Westport
Drury Inn Westport Maryland Heights
Drury Westport Maryland Heights
Drury Inn & Suites Westport-St. Louis Hotel Maryland Heights
Drury Inn Maryland Heights
Drury Inn And Suites Westport-St. Louis
Drury Maryland Heights
Drury Inn Suites Westport
Plus St Louis West Westport
Best Western Plus St. Louis West-Westport Hotel
SureStay Plus Hotel by Best Western St. Louis Westport
Best Western Plus St. Louis West-Westport Maryland Heights
Best Western Plus St. Louis West-Westport Hotel Maryland Heights

Best Western Plus St. Louis West-Westport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 460 out of 1003 reviews
Rating 8 - Good. 241 out of 1003 reviews
Rating 6 - Okay. 152 out of 1003 reviews
Rating 4 - Poor. 84 out of 1003 reviews
Rating 2 - Terrible. 66 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Adam

Disliked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Chris

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No hot water… ouch I’m sure it’ll get fixed, but not convenient for many guests
Stayed 2 nights in May 2025

4/10 Poor

Cory

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

No hot water during whole stay

I stayed at this hotel the day prior and work kept me close by so I booked another night. After working 11 hrs and checking in around 430 all I wanted to do was to take a hot shower but that didn’t happen. Was told give it time; so I took a cold shower went to get dinner and came back around 9pm and still no hot water. Got up this morning to no hot water. I understand it’s not the team members fault but after informing them numerous times not one person offered to comp my stay offer a free night nothing. Even after I said I’ll be needing a room potentially Monday 5/5 to Wednesday 5/7.
Stayed 1 night in May 2025

8/10 Good

Cory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall Experience

Overall a good experience. Only thing that I found when I walked into my room was a dirty towel behind the door.
Stayed 1 night in May 2025

10/10 Excellent

Peter

Stayed 5 nights in Mar 2025

6/10 Okay

Rand

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Ken

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Renovation is very good.
Stayed 1 night in Apr 2025

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in a great location. Also very clean and comfortable
Stayed 3 nights in Apr 2025

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall everything was good I just didn’t understand the 50 dollar deposit when I had already paid for my hotel when I stayed at the Carter lake ia location I don’t remember paying a deposit but other then that I have zero complaints
Stayed 1 night in Apr 2025

8/10 Good

Jeania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good.
Stayed 1 night in Apr 2025

8/10 Good

Heather, Black Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Jashaunda

Stayed 1 night in Apr 2025

6/10 Okay

Charles F

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Apr 2025

2/10 Terrible

Terrence

Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water and did not give me a key to my room. Someone at the front desk had to let me in my room each time i left the hotel.. it sucks!!
Stayed 1 night in Apr 2025

2/10 Terrible

CRYSTAL

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The first room we were put in the tv did not work. We were switched to another room. When my husband got in the shower, there was nothing but cold water. We also discovered no hot water in the sink either. We were told at the front desk the boiler went out. That would have been nice to know. If you can spam us with review emails, you could at least let us know theres no hot water!!!
Stayed 1 night in Apr 2025

6/10 Okay

David

Stayed 2 nights in Apr 2025

10/10 Excellent

Velma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Al least let us know the pool is closed

We stayed for spring break here cause it had great reviews/breakfast.. the only down fall was it’s advertised the pool is open in April til September but was closed. And the kids was really disappointed when they didn’t get to go swimming
Stayed 2 nights in Apr 2025

10/10 Excellent

alexandra

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Older property, but the room was clean. Needs some updating!
Stayed 1 night in Mar 2025

2/10 Terrible

Taylor

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was supposed to be open according to the website, but it was closed. Every hallway I walked was extremely dirty. We had dirt piles in the room. The TV had audio but no picture. The bathroom faucet leaked heavily out of the handle. The 1st floor had an awful smell. I had no coffee in the room, and when I talked to the front desk, they told me to get some from the continental breakfast.

8/10 Good

Dustin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Apr 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

convenient, clean, and comfortabel

Clean and comfortable. Convenient location to airport.
Stayed 2 nights in Apr 2025

10/10 Excellent

RAHHYE

Stayed 1 night in Apr 2025