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Hôtel Reisen in The Unbound Collection by Hyatt

5.0 star property
VIP Access

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Photo gallery for Hôtel Reisen in The Unbound Collection by Hyatt

Hot stone massages, Swedish massages, sports massages, facials
Property preview
Stockholm Suite with sea view
Terrace/patio
Deluxe Room, 1 King Bed, Sea View

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

View in a map
Skeppsbron 12, Stockholm, 111 30
  • Place, Stockholm Palace
    ‪3 min walk‬
  • Place, Vasa Museum
    ‪4 min drive‬
  • Place, Skansen
    ‪6 min drive‬
  • Airport, Stockholm (ARN-Arlanda)
    ‪43 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View

9.2 out of 10
Wonderful
(11 reviews)
  • 24 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Sea View

Standard Room, 1 King Bed, Sea View

Standard Room, 1 King Bed, Sea View

8.8 out of 10
Excellent
(26 reviews)
  • 19 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sauna

Deluxe Room, 1 King Bed, Sauna

Deluxe Room, 1 King Bed, Sauna

9.8 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(39 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(42 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Nordic Sauna Suite

Nordic Sauna Suite

Nordic Sauna Suite

8.4 out of 10
Very good
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Stockholm Suite with sea view

Stockholm Suite with sea view

Stockholm Suite with sea view

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double or Twin Room, 2 Single Beds

Standard Double or Twin Room, 2 Single Beds

Standard Double or Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(12 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, Sea View, Corner

Suite, Sea View, Corner

Suite, Sea View, Corner

  • 45 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Sea View (Chapman)

Suite, Sea View (Chapman)

Suite, Sea View (Chapman)

  • 50 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About this property

Hôtel Reisen in The Unbound Collection by Hyatt

Waterfront hotel with bars and a 24-hour fitness center
This smoke-free hotel features a restaurant, 2 bars/lounges, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and coffee/tea in a common area. Change of towels is available on request.
Hôtel Reisen in The Unbound Collection by Hyatt offers 144 accommodations with minibars and safes. Pillowtop beds feature premium bedding. 55-inch LED televisions come with premium satellite channels.

Bathrooms include showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include hot stone massages, sports massages, Swedish massages, and facials.
Hôtel Reisen in The Unbound Collection by Hyatt's great location gets high marks from our customers. During your stay, you're just a quick walk from Stockholm Palace. Free WiFi in public areas, 2 bars, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy Scandinavian cuisine and ocean views while dining at Restaurant Reiss
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Stockholm Palace and 4 minutes by foot from Nobel Prize Museum
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business center and a meeting room are available.

WiFi is free in public spaces. A 24-hour fitness center, spa services, and a library are also featured at the luxury Hôtel Reisen in The Unbound Collection by Hyatt. Parking is available for a fee. A complete renovation of Hôtel Reisen in The Unbound Collection by Hyatt was completed in January 2020.

This 5-star Stockholm hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Restaurant Reiss - Overlooking the ocean, this restaurant specializes in Scandinavian cuisine and serves lunch and dinner.
Bar Reiss - Overlooking the ocean, this lobby lounge serves light fare only. Open daily.
Bar Brahe - This cocktail bar specializes in Scandinavian cuisine and serves light fare only. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (SEK 1,295 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: SEK 395 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Bar Brahe
  • Bar Reiss
  • Restaurant Reiss

Things to do

  • 24-hour gym
  • Library

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • On the waterfront
  • Terrace

Spa

  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 100% renewable energy
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1690
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - January 2020
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: SEK 350 per pet, per stay (maximum SEK 695 per stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SEK 395 per person
  • Valet parking fee: SEK 1295 per night (in/out privileges)
  • Pet fee: SEK 350 per pet, per stay (maximum SEK 695 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

First Hotel Reisen
First Hotel Reisen Stockholm
First Reisen
First Reisen Hotel
First Reisen Stockholm
Hotel First Reisen
Hotel Reisen
Reisen Hotel
1st Hotel Reisen
First Hotel Stockholm

Reviews

Hôtel Reisen in The Unbound Collection by Hyatt Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 678 out of 895 reviews
Rating 8 - Good. 153 out of 895 reviews
Rating 6 - Okay. 38 out of 895 reviews
Rating 4 - Poor. 16 out of 895 reviews
Rating 2 - Terrible. 10 out of 895 reviews

Reviews

4/10 Poor

Kyoko

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and nice amenities. Room was smaller than expected.
Stayed 4 nights in Jul 2025

10/10 Excellent

Philippe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Real smiles on the face’s of employees. Dedicated, knowledgeable, forthcoming. Room very comfortable if a bit on the small side. Efficient bathroom, great amenities (the cold pool was unbelievable and unbelievably appreciated in the 2025 extremely hot and humid summer). Just a great place. Great breakfast but on the expensive side (…).
Stayed 4 nights in Jul 2025

8/10 Good

DIMITRIOS

Travelled with family
Good Hôtel excellent view,clean room and tidy. Friendly staff ,I recommend as excellent choice for staying.
Stayed 1 night in Jul 2025

8/10 Good

ALi

Liked: Cleanliness, staff & service
Good
Stayed 2 nights in Jul 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved it
Stayed 1 night in Jul 2025

10/10 Excellent

George

Stayed 4 nights in Jul 2025

8/10 Good

Glenn, Newmarket

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is very close to so many attractions in Old Town Stockholm. You can walk almost anywhere from this hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the property was convenient for walking to a lot of sights
Stayed 3 nights in Jul 2025

10/10 Excellent

George

Liked: Property conditions & facilities, room comfort

Great hotel and location.

The hotel itself was very nice. The beds were a bit soft for me but other than that it was excellent. FYI. if you rent a car there is no parking there or anywhere in the neighborhood.
Stayed 1 night in Jul 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it so much I switched hotels for the end of my trip so that I could return for an additional night!
Stayed 1 night in Jun 2025

10/10 Excellent

Bardia

Stayed 4 nights in Jun 2025

10/10 Excellent

Clare

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff and the concierge recommended some great restaurants. Bed was very comfortable. Room was lovely although quite small. Great views
Stayed 4 nights in Jun 2025

2/10 Terrible

Dawn

We were put in a postage size room. It was so small that you couldn't even lay 2 suitcases out. It should NEVER have a king size bed in it. My small suitcase that fits under an airplane seat just fit in one of the aisles. We were in the first floor right over the bar. Since it was hot we had to open the window. The noise was HORRIBLE! It quieted down Sun night at 1:30 am but garbage pick up was before 6am & it sounded like a bomb went off. It was the worst experience we ever had.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in old town. Friendly, helpful staff
Stayed 3 nights in Jun 2025

10/10 Excellent

LEE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location in Gamala Stan in oldest part of Stockholm. Hotel with a past history. Level of attention from staff and concierge (Filipino) who was a wealth of knowledge.
Stayed 3 nights in Jun 2025

6/10 Okay

Jose Antonio

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Limited area of the rooms, the condition of the infraestructure in the hotel is poor, noisy in some areas and days.
Stayed 3 nights in Jun 2025

10/10 Excellent

Michele

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location. Steps from the Gamla Stan and waterfront. View of the harbor from our room. Incredible breakfast buffet and great lounge for drinks or lunch. Incredibly helpful and welcoming staff all around.
Stayed 2 nights in Jun 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service

Tiny room excellent service

Second time staying at the Riesen. Great location. Rooms are tiny but they work. Service is excellent. .
Stayed 3 nights in May 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast buffet that was included with our stay was outstanding. Staff was friendly and helpful. We received a room upgrade to a water view, because we reserved with hotels.com. Convenient location in Gamla Stan.
View from our room
View from our room
View from our room
Stayed 4 nights in Apr 2025

10/10 Excellent

Katherine, Saint Louis

Liked: Cleanliness, amenities, property conditions & facilities
Amazing location with friendly staff. There was a mix up at check in but quickly corrected and put in correct room. Exceptional service.
Stayed 10 nights in May 2025

10/10 Excellent

armand

Stayed 2 nights in May 2025

6/10 Okay

Dominique

Travelled with group
Stayed 1 night in Apr 2025

10/10 Excellent

Berton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was the best. Got us an early stay, taxi transport to airport and extremely helpful and informative. On our next trip to Stockholm we will definitely stay here. Also, we will recommend the hotel to friends and family.
Stayed 1 night in May 2025