Hotel Arok

3.0 star property
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Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.2 out of 10
Wonderful
(25 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.2 out of 10
Very good
(10 reviews)
  • 16 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

9.6 out of 10
Exceptional
(13 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Twin Room

Premium bedding, in-room safe, desk, soundproofing

Luxury Twin Room

  • 21 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.0 out of 10
Wonderful
(22 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Chambre Double Standard Annexe

Chambre Double Standard Annexe

Chambre Double Standard Annexe

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Chambre Double Supérieure Annexe 1 lit double ou 2 lits jumeaux

Chambre Double Supérieure Annexe 1 lit double ou 2 lits jumeaux

Chambre Double Supérieure Annexe 1 lit double ou 2 lits jumeaux

8.8 out of 10
Excellent
(6 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Chambre Double Luxe Annexe

Chambre Double Luxe Annexe

Chambre Double Luxe Annexe

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Arok

Hotel with a sauna, steps from Train Station Square
Along with a fitness center, this smoke-free hotel has a bar/lounge and a sauna. WiFi in public areas is free. Other amenities include a coffee shop/cafe, dry cleaning, and a 24-hour front desk.
Hotel Arok offers 90 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hair dryers. This Strasbourg hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hotel Arok. During your stay, you're just a quick walk from Train Station Square. You'll find features like free WiFi in public areas, plus a gym and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a multilingual staff, and an elevator
  • Onsite recreation includes a gym and a sauna
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Steps from Train Station Square and 14 minutes by foot from Strasbourg Christmas Market
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Arok offers its guests a sauna and a fitness center. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A library, a terrace, and an arcade/game room are also featured at Hotel Arok.

This 3-star Strasbourg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 20 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 16 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • Gym
  • Library
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 80-inch flat-screen TV

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 18 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.87 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 10 for children
  • Nearby parking fee: EUR 20 per day (656 ft away)
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

HOTEL AROK Strasbourg
HOTEL AROK Hotel
HOTEL AROK Strasbourg
HOTEL AROK Hotel Strasbourg
HOTEL AROK Strasbourg
AROK Strasbourg
AROK
Hotel HOTEL AROK Strasbourg
Strasbourg HOTEL AROK Hotel
Hotel HOTEL AROK
HOTEL AROK Strasbourg
AROK Strasbourg
AROK
Hotel HOTEL AROK Strasbourg
Strasbourg HOTEL AROK Hotel
HOTEL AROK Strasbourg
AROK Strasbourg
Hotel HOTEL AROK Strasbourg
Strasbourg HOTEL AROK Hotel
Hotel HOTEL AROK
AROK

Hotel Arok Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 680 out of 1003 reviews
Rating 8 - Good. 258 out of 1003 reviews
Rating 6 - Okay. 40 out of 1003 reviews
Rating 4 - Poor. 14 out of 1003 reviews
Rating 2 - Terrible. 11 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Corli

Travelled with family
Liked: Staff & service
Clean room. Comfortable bed. Excellent location across from train station.
Stayed 2 nights in Sep 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was better than expected. The Staff super friendly. Was clean, an everything in good conditions
Stayed 1 night in Sep 2025

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location, and the wellness library was a fun little perk too.
Stayed 1 night in Sep 2025

6/10 Okay

Patricia

Liked: Cleanliness, staff & service, amenities
I chose this hotel because of its proximity to the train station, and to the area where tour guides and buses pick up the travellers. The front desk personnel was very attentive and helpful. This hotel is good for young people who do not mind the lack of an elevator or air conditioning. The building is old, with some steep stairways. I loved the magnifying mirror in the bathroom.
Stayed 3 nights in Sep 2025

10/10 Excellent

richard

Stayed 1 night in Sep 2025

8/10 Good

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Within easy distance to train station and main town. The hotel is clean and tidy would have liked tea/coffee in the room but sosrt from that alll good. Would recommend
Stayed 3 nights in Sep 2025

8/10 Good

Ha Jung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
위치가 기차역 바로앞이라서 좋았습니다
Stayed 1 night in Aug 2025

10/10 Excellent

Betsy

Stayed 1 night in Sep 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was much bigger than expected. Great breakfast.
Stayed 5 nights in Sep 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in an ideal location right across from the train station, next door to two boulangeries and next to a walkable street up to the old city. The hotel was super quiet. We really liked it. FYI, we choose this one for the elevator but my 75-year-old parents still had to lug their suitcases up and down several stairs because the floors have stairs even after getting out of the elevator. Most of the staff was nice but two were a bit rude.
Stayed 3 nights in Sep 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night, before train trip to Paris. The hotel staff were helpful and kind, the hotel was quite trendy and beautiful, the breakfast was top notch and the all to the train staion was quick and easy. Perfect for our needs.
Stayed 1 night in Sep 2025

10/10 Excellent

charles m, gibsonton

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, recently updated. Gad a Great breakfast!
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Stayed 3 nights in Aug 2025

10/10 Excellent

Wendell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Touring stop in Strasbourg, FR

Nice hotel facing the Main Train Station in Strasbourg. Walked to most of the major sights and friendly restaurants are in abundance. 2nd floor Room was comfortable and quiet. Not a fan of wall-less shower and handheld shower head, but that was my only negative. Large tv was happily unexpected and was able to connect to my Netflix easily. Will stay here again in the future.
Stayed 1 night in Aug 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is walkable from the train station. The room was clean in the bed was comfortable. The hotel is a little bit on the quirky side, but overall it’s a good place to stay for one night
Stayed 1 night in Aug 2025

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to station. Easily walkable to the main parts of the city. Great hotel, clean and comfortable. Coffee available (free) & cold water in reception. Would definately recommend.
Stayed 2 nights in Aug 2025

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was large and comfortable. Pillows were not great.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place with amazing people thank you for a great stay
Stayed 1 night in Aug 2025

10/10 Excellent

Severine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Great hotel, friendly staff and great location. Breakfast was fantastic!
Stayed 2 nights in Jul 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very nice. Location is great. I had to leave early and they promised to have a prepaid breakfast ready for me, but nobody seemed to have a clue what I was talking about in the morning. Overall, they were all super friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

kathryn

Stayed 3 nights in Jul 2025

8/10 Good

Eamonn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Rami

Stayed 6 nights in Jul 2025

8/10 Good

YARON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a brilliant hotel situated very close to Strasbourg's main train station. Incredibly quiet and a 5 star rating for value for money.. Room was spacious and spotless. Probably the best bed we have ever slept on? Large flat screen TV, great shower. Breakfast buffet was good with an excellent variety of food on offer. Free coffee and tea available all day. Staff were lovely, always helpful and friendly. The room does not have a mini fridge or coffee/tea making facilities but with free beverages on offer in the breakfast area this wasn't missed by us.
Stayed 6 nights in Jul 2025