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Le Grand Hotel

3.0 star property

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Photo gallery for Le Grand Hotel

Daily buffet breakfast (EUR 11.50 per person)
Front of property
Terrace/patio
Lobby
Superior Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Parking available
  • Laundry
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
12, Place de la Gare, Strasbourg, Bas-Rhin, 67000
  • Train Station Square
    ‪2 min walk‬
  • Strasbourg Christmas Market
    ‪12 min walk‬
  • Strasbourg Cathedral
    ‪14 min walk‬
  • Strasbourg (SXB-Strasbourg Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 1 Double or 2 Single Beds

Classic Room, 1 Double or 2 Single Beds

Classic Room, 1 Double or 2 Single Beds

8.2 out of 10
Very good
(23 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Room, 1 Double Bed

Privilege Room

Room, 1 Double Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed

9.4 out of 10
Exceptional
(11 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

8.2 out of 10
Very good
(20 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Le Grand Hotel

Art Deco hotel in Strasbourg with a 24-hour front desk
This smoke-free hotel features 24-hour room service, concierge services, and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite.
Le Grand Hotel offers 106 accommodations with safes and complimentary newspapers. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Le Grand Hotel. During your stay, you're just a quick walk from Train Station Square. You'll find features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi (speed: 25+ Mbps)
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes bike rentals
  • Steps from Train Station Square and 14 minutes by foot from Strasbourg Christmas Market
  • Pets welcome for a fee (restrictions apply)
Le Grand Hotel offers its guests a terrace, multilingual staff, and concierge services. Public spaces have free WiFi. The eco-certified Le Grand Hotel also features complimentary newspapers in the lobby, dry cleaning/laundry services, and 24-hour room service.

This Art Deco Strasbourg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 15.50 per day); discounts available
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 11.50 per person

Things to do

  • Bicycle rentals

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 11 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.87 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 11.50 per person
  • Nearby parking fee: EUR 15.50 per day (1148 ft away)
  • Pet fee: EUR 11 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Le Grand Hotel Strasbourg
Le Grand Strasbourg
Grand Hotel Strasbourg
Grand Strasbourg
Le Grand Hotel Hotel
Le Grand Hotel Strasbourg
Le Grand Hotel Hotel Strasbourg

Le Grand Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 417 out of 1001 reviews
Rating 8 - Good. 431 out of 1001 reviews
Rating 6 - Okay. 116 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was quite good and our room very spacious and comfortable. The staff very friendly and helpful. Nothing to complain about.
Stayed 1 night in Apr 2025

4/10 Poor

Steven

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Old and run down room No drinks tea/coffee etc .. very very basic and were told it was a superior room Lucky it was cheap and easy from the train station
Stayed 2 nights in Apr 2025

10/10 Excellent

JENNIFER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff in the hotel very accommodating and friendly. Comfortable rooms and services like left luggage , and reception area.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Very friendly and efficient. Room was excellent and spotless, bed comfortable - only slight gripe was poor lighting around the bed so reading difficult
Stayed 2 nights in Mar 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff ready to help us. Nice girls making us happy with her kindly attention.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent comfortable hotel with great breakfast

Excellent hotel, quiet despite being right opposite the Railway Station, I was upgraded to what I believe is one of the newly refurbished rooms on arrival, lovely comfortable bed, everything was clean and worked. Small area at reception where one could purchase snacks and various alcoholic and non alcoholic drinks Excellent Breakfast with a good selection of food and drinks available in the morning, would certainly stay here again if visiting Strasbourg or just staying overnight
Stayed 1 night in Jan 2025

10/10 Excellent

My Thy Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Liqun

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas markets 2024

Great location in front of the train station and walking distance to all the Christmas markets
Stayed 2 nights in Dec 2024

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is literally right across the square from the main train station in a crescent shaped arch of hotels. So it was very convenient. It was also lovely to see the station across from my room at all times of day - its front facade is covered by a massive glass enclosure which takes the sun and other images different throughout the day. It felt like the bathroom could have used a fresh coat of paint but the amenities were fine. The breakfast was more than plentiful for all tastes. The young women at the front desk were particularly friendly and helpful. I was glad to stay here and not be dragging my luggage onto the island where the Christmas markets were cut off from vehicular traffic for safety reasons. I might stay again...
Stayed 3 nights in Dec 2024

8/10 Good

James, Cutler Bay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was not very easy, but other than this minor issue. My stay was excellent. The front staff when I checked in was very nice.
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Photos are very misleading

The best thing about the hotel is its location, being right opposite the train station. The rooms look nothing like the photos on the website. Everything was very tired and shabby. There are no plug sockets available, unless you want to crawl under the tv unit. Very old fashioned and basic furniture, and the bathroom was very old. We were worried we’d be bothered by the main road outside but we didn’t notice that at all. However, our room was on the seventh floor and must have been beneath a plant room as there was a constant, very loud mechanical noise day and night. All the staff we met were very helpful and the room was spotlessly clean. Breakfast was ok - not a huge selection but what was there was nice. We stayed at the beginning of December and knew we’d be paying a premium for the room due to the draw of the Christmas markets, but even so we felt the quality of the hotel no where near justified the cost per night.
Stayed 4 nights in Dec 2024

8/10 Good

Bruce, Garland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

David, Picton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location across from the train station. Very nice hotel, and having breakfast included is a big plus!
Stayed 2 nights in Dec 2024

10/10 Excellent

Mary Roselie

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Dec 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overpriced but great staff.

Great location for travelling right across from train station and access to Old Town. Staff and service excellent. The downside was price, which was outrageous due to popular Xmas market season. Not good value for money. Breakfast buffet basic, especially for $500 a night.
Stayed 1 night in Dec 2024

10/10 Excellent

Anna

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love the location. Within walking distance of everything. The staff were so friendly, helpful and informative. Would defiantly recommend and will stay there again.
Stayed 1 night in Nov 2024

10/10 Excellent

Duc

Stayed 2 nights in Nov 2024

8/10 Good

Rhonda

Stayed 1 night in Oct 2024

10/10 Excellent

vladimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024