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Imperial Palace Hotel - All Inclusive

5.0 star property

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Photo gallery for Imperial Palace Hotel - All Inclusive

A table with a bottle of wine, glasses, and a fruit platter on a balcony overlooking a beach.
Property video
A corner seating area with a glass coffee table, leopard print upholstery, and large windows with sheer curtains.
A hotel room with a bed, a sofa, a lamp, a picture on the wall, and a window with curtains.
A resort with multiple high-rise buildings, a central pool area, and a beach with sun loungers.

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • All-inclusive
  • Spa
  • Pet-friendly
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Sunny Beach Resort, Sunny Beach, 8240
  • Place, Sunny Beach
    ‪2 min walk‬
  • Place, Platinum Casino
    ‪7 min walk‬
  • Place, Action Aquapark
    ‪2 min drive‬
  • Airport, Bourgas (BOJ)
    ‪31 min drive‬

Room options

View all photos for Double Room, Balcony, Park View

Double Room, Balcony, Park View

Double Room, Balcony, Park View

  • Park view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Promo Room

A hotel room with a large bed, two bedside tables with lamps, a chair, a small table, and a balcony with a railing.

Promo Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Balcony, Sea View

A hotel room with a large bed, a seating area with a chair and a table, a balcony with a view, and a framed picture on the wall.

Double Room, Balcony, Sea View

  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Promo Room - All Inclusive

Superior Promo Room - All Inclusive

Superior Promo Room - All Inclusive

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, Park View, Balcony - All Inclusive

Superior Room, Park View, Balcony - All Inclusive

Superior Room, Park View, Balcony - All Inclusive

  • Park view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Room, Balcony, Sea View - All Inclusive

Superior Room, Balcony, Sea View - All Inclusive

Superior Room, Balcony, Sea View - All Inclusive

  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Studio, Balcony, Sea View

A hotel room with a large bed, a desk, a chair, a sofa, and a TV.

Studio, Balcony, Sea View

  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Room

  • Sleeps 4

Room

  • Sleeps 4

Room

  • Sleeps 4

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About this property

Imperial Palace Hotel - All Inclusive

Catch some rays at the beach or spend the day relaxing at Imperial Palace Hotel - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 2 restaurants.
Imperial Palace Hotel - All Inclusive offers 545 air-conditioned accommodations with hair dryers and complimentary toiletries. Memory foam beds feature premium bedding. Televisions come with cable channels.

Bathrooms include bathtubs or showers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at Imperial Palace Hotel - All Inclusive, you're just a quick walk from Sunny Beach. 2 restaurants, 4 bars, and a full-service spa are available.
  • Enjoy local and international cuisine at Hollywood, one of the property's 2 restaurants and 4 bars/lounges
  • Self parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Treat yourself to manicures and pedicures, aromatherapy, or massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Sunny Beach and 7 minutes by foot from Platinum Casino
  • Pets welcome for a fee
Imperial Palace Hotel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Imperial Palace Hotel - All Inclusive offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar.

A seasonal outdoor pool, a fitness center, and spa services are also featured at the luxury Imperial Palace Hotel - All Inclusive. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Nessebar property is smoke free.

Hollywood - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Restaurant Gondolla - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.
Lobby Bar Safari - This lobby lounge overlooks the ocean and pool. Open daily.
Irish Bar - Onsite pub. Open daily.
Mezzanie Bar - Onsite cocktail bar. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues
Gourmet or à la carte dining limited to 1 meal per stay

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Property amenities

Parking and transport

  • Parking on site (EUR 15.33 per day)
  • Limited on-site self parking

Food and drink

  • 2 restaurants
  • 4 bars/lounges
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Hollywood
  • Irish Bar
  • Lobby Bar Safari
  • Mezzanie Bar
  • Restaurant Gondolla

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • Lift

More

  • 1 building
  • 9 floors
  • Built in 2003
  • Smoking not allowed

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 5.11 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.61 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 15.33 per day
  • Pet fee: EUR 5.11 per pet, per day
  • Service animals are exempt from fees
  • In-room safe fee: EUR 3.58 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Victoria Hotel Palace
Victoria Palace Hotel Sunny Beach
Victoria Palace Sunny Beach
Hotel Victoria Palace Bulgaria
Victoria Palace Bulgaria
Victoria Palace Hotel And Spa
Victoria Palace Hotel Bulgaria
Victoria Palace Beach Hotel All Inclusive
Victoria Palace Beach All Inclusive Sunny Beach
Victoria Palace Beach All Inclusive
Victoria Palace Beach Hotel Sunny Beach
Victoria Palace Beach Hotel
Victoria Palace Beach Sunny Beach
Victoria Palace Beach
Victoria Palace Beach Hotel – All Inclusive

Imperial Palace Hotel - All Inclusive Reviews

Reviews

5.6
Rating 10 - Excellent. 13 out of 76 reviews
Rating 8 - Good. 16 out of 76 reviews
Rating 6 - Okay. 11 out of 76 reviews
Rating 4 - Poor. 13 out of 76 reviews
Rating 2 - Terrible. 23 out of 76 reviews

5.6/10

Cleanliness

5.6/10

Staff & service

6.6/10

Amenities

5.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near beach, good food
Stayed 14 nights in Jul 2024
Verified review

2/10 Terrible

Simona

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, food is limited, staff is rude and incompetent.
Stayed 8 nights in Jul 2025
Verified review

4/10 Poor

Paul

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Queing

Queing was problem at the bars Only one pool bar during the day or pay extra ro use beach bar Food was cold in smaller restaurant
Stayed 2 nights in Jul 2025
Verified review

2/10 Terrible

SIRI BRIT OPSAHL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT GO HERE!!!

Dirty, bad service and louder food. The all inclusive drinks are served in small plastic cups and the cheapest kind there is. Got served raw chicken. Worst hotell ever!!!
Stayed 12 nights in Jun 2025
Verified review

10/10 Excellent

Ido

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all
Stayed 2 nights in Jul 2024
Verified review

4/10 Poor

Michaela

Disliked: Cleanliness, staff & service, property conditions & facilities

Outdated

Buffet same food every day and not sanitary
Stayed 5 nights in Aug 2023
Verified review

6/10 Okay

Verified traveller

Disliked: Cleanliness

Nice hotel with awful food.

Very nice hotel with lots of beautiful sculptures everywhere. The outdoor pool was very nice but very hard to find any free sunbed it was always full. The rooms are big and have a very nice view but our room was not cleaned as a 5star hotel should be, there was a lot of small spiders and spider net in almost every corner. But the worst thing was the food it was horrible, they had the same food every day in lunch and dinner with almost just pork meat in every dish they made so it was soo boring to eat the same awful food everyday in an all inclusive 5star hotel one doesn't expect that. And there was no a la carte restaurant which is written in the description so we ate outside in other restaurants everyday even though we had paid for all inclusive. So I would give zero star for the food. But overall the area and the beach is very nice and specially the night life is so much full of life outside.
Stayed 7 nights in Jul 2025
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever

Appealing wasn’t the word, the service when we arrived straight away looked up and down and didn’t want to check us in until another young girl on reception decided to give us bands, the people in the restaurant stood there looking us up and down refusing to let us in even with our bands, we were refused certain drinks in the bar too. Worst service we have ever had anywhere ever. The hotel is dirty the pool looked disgusting to swim in no wonder no one was in it. We didn’t even eat the food when we eventually got in because it was pure slop and there were flies on the cheese, the view of the sea is nice that’s it that’s the only thing this place has going for it. Stay far away I’m not kidding don’t waste your money on this hell hole.
Stayed 1 night in Sep 2022
Verified review

2/10 Terrible

Marina

Disliked: Staff & service
No towels on evening arrival in room and didn’t get them until next day afternoon. Two rooms for family booked together but split into two separate buildings in hotel, they couldn’t put us together. Kept saying no parking space even though there were some which meant we had to pay for parking which was 5mins away. Had to wait for tables to come empty at every meal. All inclusive food but was always the same menu every day. Receptionist were young and didn’t have authority to make any changes or help. Only one lift on the block were were in for 9floors.
Stayed 4 nights in Aug 2022
Verified review

2/10 Terrible

mari

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Detta är bara en liten del av den horribla upplevelse vi har haft. Allting var fullständigt katastrofalt, från städningen där vi fann blodfläckar på lakan och handdukar, till era allmänna toaletter som ständigt stank av urin, vilket fick oss att känna oss spyfärdiga varje gång vi ville tvätta våra händer. Jag informerade tydligt om att jag har mediciner som jag måste ta regelbundet och att jag behöver vatten för detta. Svaret jag fick var att endast en flaska vatten ges vid ankomst och att vi måste köpa resten själva. Är detta acceptabelt på ett femstjärnigt hotell? Jag var tvungen att fylla på vatten från restaurangen varje gång och bära upp flaskorna till rummet, under förnedrande omständigheter där personalen stirrade på oss som om vi vore tjuvar. Detta är inte bara extremt ovärdigt utan också skandalöst för en anläggning som påstår sig vara lyxig. Den totala bristen på respekt och grundläggande service är det värsta jag någonsin har upplevt, och det är helt oförsvarligt.
Stayed 12 nights in Jul 2024
Verified review

10/10 Excellent

Erwin

Liked: Cleanliness, amenities, property conditions & facilities
Einer von der Rezeption und einer von der Securitas haben uns um 6:00 Uhr aus dem Bett geholt und uns gesagt, wir hätten unsere Rechnung nicht bezahlt. Unerhört ich habe an der Ankunft alles abgegeben. Ausweis Kreditkarte .Ansonsten war das Personal gut und freundlich ein sehr schickes Hotel
Stayed 3 nights in Jun 2024
Verified review

2/10 Terrible

Karoan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Væreste hotel

Utrolig dårlig service - parkering udenfor hotellet , maden var utrolig dårlig- receptionen havde den væreste attitude intet service omkring hvordan opholdet var. Værelserne var beskidte og skimmel svamp i badeværelset, med et badekar som er sindsygt farligt at gravle op på når man skulle i bad. Poolen var utrolig beskidt og der var aldrig plads til at ligge. Deres fitness rum lukkede kl 19 hvilket jeg synes er så dårlig service når man er på hotellet. Dette hotel fortjener ikk engang 1 stjerne. Vi har været på hoteller med 2 stjerner der var bedre end dette. Utrolig skuffende.
Stayed 7 nights in Aug 2022
Verified review

4/10 Poor

Galina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ei hyvää
Stayed 5 nights in Jul 2022
Verified review

4/10 Poor

Lars Widar

Disliked: Property conditions & facilities, room comfort

Veldig skuffende hotellopplevelse

Uken begynte med at rommet ikke hadde en sovesofa, noe som var ubeleilelig mtp at vi var 3 stykker som skulle dele et rom. Dette burde ordnes enkelt, så vi spurte om en reiseseng. Fikk beskjed om at det måtte vi vente til neste morgen med, for da var manageren på jobb. Så vi måtte dele en seng. Fikk balkong inni hjørnet uten mye utsikt pga av stor buet konstruksjon utenfor. Spurte om å bytte rom men det var ikke mulig da vi hadde betalt for ultra, som betyr at vi skulle være i 8. etg og der var det fullt. Spurte om vi kunne bo i en lavere etg for å få litt mer utsikt, men det var umulig å få til.
Stayed 7 nights in Jun 2022
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

After reading the reviews we was skeptical about booking this hotel, I am so glad we ignored the Karen's! I travel a lot and easily, This is the best hotel I have stayed in this year. The Hotel is right on top of the beach, it has an indoor pool and SPA (sauna, steam room, turkish baths). it has a massive outdoor patio with a bar in the middle and they sometimes have evening entertainment. There is even a bar in one of the outdoor pools. They have PS4's in the lobby, a piano, pool table, air hockey, there are awesome statues everywhere giving a real grandeur look. Room service comes everyday ,tthey replace towels, moisturizer and vegan soap. There is a shop inside the hotel (very cheap), i recommend the chocolate flavored cigars at 2 LEV each! . The promenade goes all the way to flower street packed with shops and elec scooters if you are daring. If i wanted to be hypercritical the only really downsides are that the bar shuts by 22:00 outside and the food isnt AMAZING but its still ok. Cant wait to visit again! There are friendly taxi drivers outside (who do not rip you off), we used them to visit the waterpark and old town nessebar.
Stayed 4 nights in Jun 2022
Verified review

4/10 Poor

Faisal Khan

Disliked: Cleanliness, property conditions & facilities
Det var en veldig kjedelig hotell. Altså det var alt for dårlig rom. Sengen var veldig gammel og dårlig og rommet luktet gammelt. Det var bare en heis for så mange folk😔inngangene luktet. Maten var det samme hverdag altså ingen variant. De hadde ikke heller gode rutiner for korona situasjon med tanke på utdeling av munnbind og hansker ved inngangen til kjøkken
Stayed 3 nights in Sep 2021
Verified review

2/10 Terrible

ahmed danaoui

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Teribile

Bad experience 😔😔😔never come back
Stayed 3 nights in Aug 2021
Verified review

10/10 Excellent

ADAMOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

PERFECT HOTEL

IT'S A WONDERFUL HOTEL IN EVERYTHING. SOME NEGATIVE ISSUES JUSTIFY IT BECAUSE THERE ARE TOO MANY CUSTOMERS IN THE HOTEL AND SOME OF THEM ARE TOO EXCESSIVE IN BEHAVIOR. PERSONAL I RECOMMEND THAT HOTEL.
Stayed 6 nights in Jul 2021
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel on Sunny Beach

Amazing Location! The Hotel was Truly GRAND! The room was very spacious, strong water pressure, and the food was fresh and super tasty! The staff worked really hard to feed everyone and to keep the all inclusive food flowing. Yes the hotel is a bit older, and has some wear and tear, that’s too be expected. Overall it’s a great Hotel, with lots of sunshine. My one suggestion is they shouldn't allow guest to reserve Pool chairs with towels. But that’s the guest, not the Hotel. Keep up the great job!
View From Sea View Room
View of pool
View of Room
Stayed 3 nights in Jul 2021
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Die Lage ist einzigartig, das Bad braucht komplett Sanierung...Essen nicht gut organisiert. Pool-Bereich überbelegt!
Stayed 6 nights in Jun 2021
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel bien situé +++

Hotel bien situé +++ en face de la mère hotel en rénovation mais qui prendrons fin le 1er juillet 2020.personnel accueillant et chaleureux
Stayed 2 nights in Jun 2020
Verified review

6/10 Okay

Kirsten

Das Zimmer ist sehr hübsch. Ein Wasserschaden wurde nur notdürftig beseitigt jedoch nicht behoben.
Stayed 6 nights in Sep 2019
Verified review

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever! not clean. maybe 2* No towels ( room or pool). Food was from very low qty. Guys, if your reading this, just avoid this hotel. i Left 2 nights early
Stayed 4 nights in Aug 2019
Verified review

4/10 Poor

Ann-Kristin

Disliked: Property conditions & facilities, room comfort

Hotellrommene er i meget dårlig forfatning

Vi bodde på samme hotell for 10 år siden. Hotellet er ikke rehabilitert eller fornyet på disse årene - det er MEGET slitt, spesielt rommene. Malingsflak datt fra tak og ned på klær og andre ting som lå på rommet pga fuktskader i etasjen over. Sluket på gulvet på badet var tett, så dersom vann fra dusjen rant ut, ble hele gulvet fylt med vann. Det ble heller ikke fylt på med nok håndklær på rommene. Ikke wi-fi på rommene, kun i resepsjonsområdet. Få heiser, lang ventetid på heisene. Uteområdene er OK, flott beliggenhet.
Stayed 9 nights in Jul 2019
Verified review

6/10 Okay

vidar

Disliked: Cleanliness
Fint hotell med bra beliggenhet. Renhold på rommene var elendig. Bodde 7 dager her, og fikk nye håndklær 4 ganger. Ellers ingen rengjøring. Maten var ok, men ganske ensformig. 4 barer er bra når du har all inclusive. Kun et toalett i resepsjons/bar område på dette store hotellet, er alt for lite.
Stayed 7 nights in Jul 2019