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Aparthotel

Cascadas Family Resort

4.0 star property

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Photo gallery for Cascadas Family Resort

10 outdoor pools, pool umbrellas, pool loungers
Creator video - submitted by Worth Travel
Buffet
Garden
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
149 Chaika St., Sunny Beach, Bourgas, 8240
  • Place, Action Aquapark
    ‪5 min walk‬
  • Place, Sunny Beach
    ‪10 min walk‬
  • Place, Platinum Casino
    ‪12 min walk‬
  • Airport, Bourgas (BOJ)
    ‪29 min drive‬

Room options

View all photos for Standard Studio

Standard Studio

Standard Studio

  • Park view
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms

  • 88 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Large Standard Studio

Large Standard Studio | Living area

Large Standard Studio

  • 48 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms | Living area

Deluxe Apartment, 2 Bedrooms

  • Park view
  • 88 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Cascadas Family Resort

Along with 2 restaurants, this smoke-free aparthotel has 10 outdoor pools and a full-service spa. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Each apartment features a kitchenette with a refrigerator, plus a washing machine and a flat-screen TV with digital channels. Added amenities include free WiFi, a balcony, and an espresso maker. Limited housekeeping is available.
Cascadas Family Resort offers 220 air-conditioned accommodations with espresso makers and hair dryers. Rooms open to balconies. Flat-screen televisions come with digital channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on a limited basis.

10 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include deep-tissue massages, sports massages, Thai massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at Cascadas Family Resort, you're just a quick walk from Action Aquapark. Features include free WiFi in public areas, plus 10 outdoor pools and 2 restaurants. This upscale aparthotel has 220 apartments. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, a washing machine, and a balcony
  • Free WiFi
  • Enjoy a bite to eat at Lotus, a buffet restaurant that serves Spanish cuisine
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the 10 outdoor pools
  • Indulge with Thai massages, facials, or body scrubs at the spa
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Within a 15-minute walk of Sunny Beach and Action Aquapark
  • Airport shuttle service available for a fee
Cascadas Family Resort offers its guests a full-service spa, 10 outdoor swimming pools, a health club, and a sauna. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A children's pool, a terrace, and a complimentary children's club are also featured at the family-friendly Cascadas Family Resort. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Nessebar aparthotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 10:00 AM.
Lotus - This buffet restaurant specializes in Spanish cuisine.
Cascadas Italian - Onsite restaurant. Open daily.
Waterfall poolbar - Onsite cocktail bar. Open daily.
Chocolate - Onsite café. Open daily.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • 10 outdoor pools
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Car recommended
  • Parking on site (EUR 10 per day)
  • Limited on-site self parking

Family friendly

  • Children's pool
  • Free children's club
  • Playground
  • Supervised activities for children (surcharge)

Restaurants on site

  • Cascadas Italian
  • Chocolate
  • Lotus
  • Waterfall poolbar

Kitchenette

  • Electric kettle
  • Espresso maker
  • Refrigerator

Dining

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: EUR 5 per day

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Concerts/live shows
  • Flat-screen TV with digital channels

Outdoor areas

  • Balcony
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washing machine

Work spaces

  • Business centre
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Hair salon
  • Iron/ironing board
  • Limited housekeeping
  • Luggage storage
  • Phone
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Health club
  • Supervised activities for children
  • Table tennis
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 220 units
  • Connecting units available
  • Garden
  • Reception hall

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 5 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.38 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.50 for children
  • Airport shuttle fee: EUR 34 per vehicle (one-way)
  • Self parking fee: EUR 10 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cascadas Apartments Sunny Beach
Cascadas Sunny Beach
Cascadas Apartments Sunny Beach Burgas Province Bulgaria
Cascadas Family Resort Sunny Beach
Cascadas Family Sunny Beach
Cascadas Family
Cascadas Apartments
Cascadas Family Sunny Beach
Cascadas Family Resort Aparthotel
Cascadas Family Resort Sunny Beach
Cascadas Family Resort Aparthotel Sunny Beach

Cascadas Family Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 18 out of 47 reviews
Rating 8 - Good. 19 out of 47 reviews
Rating 6 - Okay. 3 out of 47 reviews
Rating 4 - Poor. 4 out of 47 reviews
Rating 2 - Terrible. 3 out of 47 reviews

7.0/10

Cleanliness

6.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Alan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Would definitely stay again
Stayed 7 nights in Jun 2023
Verified

8/10 Good

Elena

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice complex. A lot of beautiful swiming pools. Nice landscaping. Not far away from Black Sea. Only our one bedroom apartment had 1 mirror in the bathroom. Light in the bathroom was very bad, not bright enough. Overall was good. Will recommend it to friends and family.
Stayed 7 nights in Sep 2024
Verified

4/10 Poor

saima

Disliked: Cleanliness
Really poor cleanliness - in 14 night my room or bathroom was no swept or cleaned once. Quick change of towels twice only in 2 weeks, 2 bed linen changes (2nd one after me calling continuously for 2 days). The poor service makes this at best a 2-3 star resort. Far from beach and the walk home after dark feels sketchy and unsafe.
Stayed 14 nights in Aug 2024
Verified

10/10 Excellent

Monica

Liked: Cleanliness, room comfort, communication
Kjempe fint resort. Mange bassenger og aktiviteter. Kunne vært litt flinkere til å rengjøre vegger og terrasser, men seng, håndklær osv er fint.
Stayed 7 nights in Jul 2025
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, communication

Lägenhetshotell för barnfamiljer

Positivt: superbra AC, stort hotellområde med allt man önskar såsom restaurang, fint poolområde med olika typer av pooler för barn & vuxna. Mycket bra wifi på rummet. Helt okej kök med kyl & frys så man kan laga egen mat. Promenad till stranden ca 10 min med litet centrum. Förbättring: städning var obefintlig på rummen utan att man behövde säga till. Mycket dålig sängkomfort. Frukosten är inte värd att betala för då det är väldigt dåliga alternativ och smaklöst. Överlag dålig attityd från personal på restaurangerna.
Stayed 10 nights in Jul 2025
Verified

8/10 Good

Bent

Liked: Cleanliness, room comfort, communication

Familie ferie i Sunny Beach

Et kæmpe lukket område med lejligheder, restauranter, supermarkeder, pools parker m.m., alt sammen i et indhegnet område, som kun kan tilgås med de udleverede adgangs nøgler. Rent og flot, og fantastisk for en familie ferie.
Stayed 7 nights in Jul 2024
Verified

8/10 Good

Verified traveller

Liked: Communication
Disliked: Cleanliness

Startet forferdelig, men endte veldig bra.

Veldig fine uteområder og godt tilpasset barnefamilier. Vi fikk et lite egnet og svært dårlig leilighet først, helt annet enn vi trodde vi bestilte. Ting var ikke i stand og ikke engang oppvask var tatt. Balkong var grodd igjen av grantrær og ingen mulighet å bruke. Fikk da oppgradert til en større og mye finere leilighet uten ekstra kostnad. Etter dette var oppholdet veldig bra, så pass på hva slags rom/leilighet man får.
Stayed 7 nights in Jul 2024
Verified

8/10 Good

Solfrid

Liked: Room comfort, communication

Family resort

Hadde et kjempeflott opphold. Leide en fin studioleilighet med egen vaskemaskin på badet som var veldig grei å ta i bruk. Eneste negative var at selv om det var i slutten av mai var det mye som ikke var åpnet både på resorten og rundt omkring i sunny Beach.
Stayed 8 nights in May 2024
Verified

8/10 Good

Alison

Liked: Room comfort
Disliked: Communication

Huge well maintained complex

Lovely big complex which was very well maintained The family apartment was nice and modern it wasn’t fantastically clean but ok There was no entertainment at all but we stayed from 5th /16th maybe it’s not in season but thought it would be Restaurant was nice but miserable waitress Security man also miserable Cleaners were pleasant and reception too Thought on checking in someone should take you to the block your in as it’s so big and confusing. But they just give you a map
Stayed 11 nights in Sep 2021
Verified

10/10 Excellent

Verified traveller

Liked: Amenities, property conditions & facilities, communication
The property absolutely amazing..only down fall was there 9 nights and not once where our bed sheets changed..and had to ask for a cleaner to bring clean towels..
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
Alles sehr gut. Freundliches Personal. Unsere Kinder Waren sehr glücklich.
Stayed 3 nights in Aug 2021
Verified

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, communication

overcrowded, poor service, poor location

staff does not speak Bulgarian or English. Rooms are not in a great condition. The hotel was also unable to provide us with the room we paid for
Stayed 4 nights in Jul 2021
Verified

8/10 Good

jaoued

Liked: Cleanliness, room comfort, communication

Appart hotel sympathique Bonne découverte +++

Bon sejour bonne découverte appartement bien équipée ++
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Florianne

Liked: Cleanliness, room comfort, communication
Très bel hôtel où nous avons passé de super vacances en famille. Les piscines sont très belles et le bar piscine sympathique. De plus le resto de l hôtel est qualitatif et varié . Nous recommandons vivement ce lieu.
Stayed 10 nights in Jul 2021
Verified

8/10 Good

Tarik

Liked: Cleanliness, room comfort
L’hôtel est superbe mais le personnel pas du tout réactif. Le cascadas reste tout de même un très bon choix pour une famille.
Stayed 5 nights in Aug 2020
Verified

8/10 Good

Verified traveller

Liked: Amenities, property conditions & facilities
Après une arrivée un peu laborieuse pour cause d inondation dans la salle de bain et personne pour venir réparer et nettoyer notre séjour fut tout de même très agréable. L hôtel est parfaitement entretenu ainsi que les équipements
Stayed 7 nights in Sep 2019
Verified

10/10 Excellent

Mirit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
היה מושלם נהננו מאוד מקום קסום ומאוד יפה הבריכות והחדרים הכל היה ממש מושלם❤
Stayed 7 nights in Aug 2019
Verified

10/10 Excellent

KERTTU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cascadas

Very beautiful and big resort. Big and clear pools. Very green area. Every morning in the pool was aerobics. The breakfast menu was poor. For children animations and playground area. Large and clean rooms.
Stayed 5 nights in Aug 2019
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect family holiday

Incredibly clean, 7 pools, next to Waterpark and 400m from the beach.
Stayed 7 nights in Aug 2019
Verified

4/10 Poor

shlomo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No services, neglected and dirty rooms.

Don't get close ! be careful ! from outside it looks very nice and maintained but the rooms were neglected and miserable, the simplest beds, the mattresses dirty, we ordered 4 nights, they didn't even changed towels, they said the cleaners were busy and they did not have time, the apartment was dark, they changed 5 lamps 1 day after we ask them. We even ordered a suite for 4, we got one room with a double bed and a sofa with a 50 cm wide balcony, a joke not balcony, we were told to cancel reservation when you can't cancel in the last day. Hotels/Expedia not care from the conditions, the pictures lie. Good breakfast, beautiful pools but no service, D I R T Y, neglect, arguing with us about toilet paper. WI-FI is very weak, disconnect when passing room. Caution, do not order.
Stayed 4 nights in Jul 2019
Verified

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Familjeresa

Trots att personalen hade svårt att förstå och göra sig förstådda på engelska så försökte de och gjorde verkligen sitt bästa för att göra vistelsen så bra som möjligt för oss gäster. Det finns allt som man kan tänkas behöva på området. Barnen älskade variationen av pooler på området, det fanns ett gym och olika aktivitetspass man kunde gå på. Det tog cirka 10 minuter att gå ner till havet och strandpromenaden.
Stayed 10 nights in Jun 2019
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service
The complex is quite nice with a lot of swimming pools and activities. However the staff does not speak english and it is very difficult to communicate with them. The parking lot gate opens automatically based on your plate number but they failed to put my number in the system, even after I went and complained a few times. It only worked in the last 2 days of our stay. Some of the other guests are really rude and can make you feel unwelcomed . The complex is quite far from the beach
Stayed 7 nights in Aug 2018
Verified

2/10 Terrible

Steve

Disliked: Staff & service, property conditions & facilities, room comfort

Don't waste your time and money

Staff couldn't find our booking, fumbled around for ages keeping us waiting for the best part of an hour. Eventually given absolutely shoddy tiny room with only a sofa bed which was incredibly uncomfortable. Refused to replace toilet paper (???) and the breakfast was a single egg omelette each (literally just egg) - so much for "buffet breakfast". Entire site is still under construction and the builders were looking into our room watching us getting changed because there is no way to cover up most of the windows or balcony door window. Quite far away from the main action of sunny beach and the on site "spa" is like some creepy Saw film dungeon with exposed piping etc. I'm usually very forgiving and easy going when it comes to hotels but this place is a complete mess and you're better off elsewhere. Read the TripAdvisor reviews.
Verified

2/10 Terrible

Philip

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Beware: "STUDIO MEANS SOFA BED HERE"

This is a nice resort *ruined* by the uncomfortable room and shoddy service. I was assigned a room with only a sofa bed, despite that fact that this is not indicated on the listing for my booking, or in the "Things you should know section". When I enquired at reception whether I could have a room with a proper bed, I was told "Studio means sofa bed here, and you booked a studio", as well as being given a look of disdain. Actually, I booked a studio with a double or twin bed. The sofa bed was as uncomfortable as their reputation. It was the kind of sofa bed that has a panel that folds out, putting a join between the soft sofa and the harder bed panel exactly where your hips are. As I told them I would, I chose not to extend my stay beyond the two nights I originally booked and here is the promised review.
Verified

4/10 Poor

Wael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Baaaaaaassasad room and servics!

So bad I dont recommend at all! The room is about one sofa bed! Like a Rock! And the pillows and blankets are not clean! You cant call the reception! No phone to call them if you need anything you must go on your own to the reception! Bad service and the breakfast is the worst I have ever seen in my life I swear to God nothing worse than their breakfast ever!