"Exilant … thank you every one Staff .. good room .. house keeping .. breakfast " More
15 May 2024 by Alina
Dear Edona, thank you for taking the time to share your feedback. We are sorry to hear that you encountered some maintenance and housekeeping issues in your rooms, I wish we could resolve it during your visit, our Front of House team is on hand ready to help 24/7. Please accept my apologies; this is not our usual high standard. I will share your feedback with our designated teams to prevent this from happening again. We do our best to ensure this has a minimal impact on our guest’s comfort and I apologise if you feel differently. Your feedback is very valuable to us, as we strive to improve every guest's stay. We would love to welcome you back and truly impress you with our service in future. Kind regards,Alina
22 Apr 2024 by Senami
Dear Richard, thank you for your feedback. We are happy you enjoyed your overall stay with us. Our team is on hand 24/7 to assist, so we wish we could have assisted you with some of the issues you faced. We hope to welcome you back and pleasantly surprise you. Kind regards, Senami
8 Apr 2024 by Solari
Dear Alexandre, thank you for taking the time to write a review. We truly appreciate your nice comments about our hotel location. We look forward to welcoming you back. Kind regards, Solari
14 Feb 2024 by Marylin
Dear Florent, thank you for choosing our hotel and taking the time to share your positive experience. We are excited that you enjoyed your time with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We hope to see you again soon. Kind Regards, Marylin
Park Plaza County Hall London offers its guests a full-service spa, a sauna, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A business centre and meeting rooms are available. Event space at this hotel measures 2356 square feet (219 square metres) and includes conference space. Spa services, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Park Plaza County Hall London. For a fee, parking is available. This 4-star London hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge)
Park Plaza County Hall London offers 399 air-conditioned accommodations with minibars and laptop-compatible safes. This individually decorated and furnished accommodation includes desks. Beds feature Egyptian cotton sheets and premium bedding. Plasma televisions come with satellite channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast daily.
Atrio Restaurant and Bar – This restaurant specialises in Italian cuisine and serves breakfast and dinner. A children's menu is available.
Atrio Restaurant and Bar – This bar specialises in international cuisine and serves lunch, dinner and light fare. Open 24 hours. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Aurora Spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.