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Cendre Hotel

3.5 star property

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Photo gallery for Cendre Hotel

Studio Double Room
Children’s play area – indoor
Reception
Coffee shop
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Room service
  • Gym
  • Air conditioning
  • Housekeeping
  • Laundry

Explore the area

Map
No 99 heyuan road.gusu district, Suzhou, Jiang Su, 215000
  • Shantang Street
    ‪3 min drive‬
  • Humble Administrator's Garden
    ‪5 min drive‬
  • Suzhou Museum
    ‪6 min drive‬
  • Wuxi (WUX-Shuofang)
    ‪37 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Loft Family Room

Loft Family Room

Loft Family Room

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Futon

View all photos for Studio Double Room

Studio Double Room

Studio Double Room

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 30 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Cendre Hotel

Hotel with free parking, near Shantang Street
Along with a restaurant, this hotel has a 24-hour fitness center and a conference center. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center.
Cendre Hotel offers 62 air-conditioned accommodations with hair dryers and complimentary toiletries. Accommodations offer separate sitting areas and include desks. Pillowtop beds feature down comforters. A pillow menu is available. 55-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include showers with rainfall showerheads. This Suzhou hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
During your stay at Cendre Hotel, you'll be within walking distance of West Garden Temple. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute drive from Shantang Street and a few minutes from Lingering Garden
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. A business center and 2 meeting rooms are available. Event space at this hotel measures 1614 square feet (150 square meters) and includes a conference center. A 24-hour fitness center, a terrace, and an arcade/game room are also featured at the business-friendly Cendre Hotel. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Suzhou hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9:30 AM.
Cendre Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site parking (max 6 spaces per unit)

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: CNY 38 for adults and CNY 19 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle storage
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre (1,614 square foot of space)

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Terrace

Accessibility

  • Area rugs in public areas
  • Hardwood flooring in room
  • No lift
  • Smooth flooring in public areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Paper towels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Living room
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 2:00 PM

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 38 for adults and CNY 19 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 91320500560330657T

We should mention

  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Cendre Hotel Tiger Hill Suzhou
Cendre Tiger Hill Suzhou
Cendre Tiger Hill
Cendre Hotel Hotel
Cendre Hotel Suzhou
Cendre Hotel Hotel Suzhou
Cendre Hotel (lingering garden tiger hill)

Cendre Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 29 out of 35 reviews
Rating 8 - Good. 2 out of 35 reviews
Rating 6 - Okay. 2 out of 35 reviews
Rating 4 - Poor. 1 out of 35 reviews
Rating 2 - Terrible. 1 out of 35 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Marcella

Travelled with family
The front desk clerks couldn't speak English but they did try to help best they could. The breakfast was not that good and worker didn't refill any food or drink. The ladies at the breakfast area were really rude and yelling at all the guests. The room was ok, the bed and pillows were really nice and comfy. The shower was good but the toilet always had problem flushing.
Stayed 4 nights in Dec 2024

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. The stay would be perfect if smoking can be stopped more promptly.
Stayed 1 night in Nov 2024

6/10 Okay

CHANOKPHAT

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff and service is good, but room was not in a good condition. Smoke smell was too strong
Stayed 2 nights in Sep 2024

10/10 Excellent

Shanlu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Table spaces are a bit small. No hotel phone in the room. A bit remote, no subway nearby.
Stayed 1 night in Jun 2024

10/10 Excellent

Soo Kin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! The room a bit hot...
Stayed 1 night in Mar 2024

8/10 Good

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel. Fairly close to areas of interest. Food in restaurant ok including breakfast
Stayed 3 nights in Dec 2023

10/10 Excellent

Valiant

Liked: Cleanliness, staff & service, property conditions & facilities
big and clean, quiet, and taxi easy call.
Stayed 10 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel but location a bit strange. The area seems to be undergoing some reconstruction, hopefully the overall condition will be better. Will stay here again.
Stayed 2 nights in Oct 2019

10/10 Excellent

Ren, NY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. The staffs are very friendly and helpful.
Stayed 10 nights in Nov 2019

10/10 Excellent

Andre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price is surprising for this type of hotel, the place is amazing.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

thank you!!!

Staff is really great!!! Food is great too. Would definitely come back
Stayed 1 night in Nov 2019

10/10 Excellent

FOO KEONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome and wonderful stay

Worth for money, clean and comfort environment, friendly staff, room is awesome. Just the shower room is a bit slippery.
Stayed 1 night in Sep 2019

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you for helping us.

It was amazing to stay at Cendre. The security staff and receptionist has been a great help to us for check-in. My partner left his backpack on the taxi which its plate was caught by camera. Without security staff and the boy who was the receptionist, we could not reach out for the police and contact the taxi driver. Highly recommend Centre hotel to everyone! Breakfast and dinner was great too.
Stayed 2 nights in Apr 2019

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities
Nette Unterkunft, wir kommen gerne wieder.
Stayed 1 night in Nov 2024

4/10 Poor

assa

Disliked: Staff & service, property conditions & facilities
Hôtel propre et lumineux, personnel très bien. Hôtel éloigné de tout, petit déjeuner pas terrible, pas de choix.
Stayed 1 night in Oct 2024

2/10 Terrible

Chenguang, Upland

Liked: Property conditions & facilities
Disliked: Staff & service
The front desk guy’s service is unprofessional, check in experience was terrible. In addition, too many mosquitos in my room, my stay was generally OK but uncomfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service yang ramah dan sangat membantu. Very recommended!
Stayed 2 nights in Sep 2024

10/10 Excellent

Ryunosuke

Travelled with partner
Liked: Staff & service, property conditions & facilities
good
Stayed 3 nights in Jul 2024

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lite lång borta från gamla delen av stan. Bra air condition. Trevlig personal men men deras engelskan var obefintlig (translater app nödvändig).
Stayed 3 nights in May 2024

10/10 Excellent

Kiyoko

Liked: Staff & service, amenities, property conditions & facilities
Stayed 12 nights in Mar 2023

10/10 Excellent

tian

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Deokhyeon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very strongly recommend this hotel

Every manager in this hotel is very kind, and seriously struggle to satisfy customer's demand, even very exotic one. The hotel is very calm, and my wife's mother (who is very sensitive) could sleep well. If you want to come to Suzhou, I strongly recommend this hotel.
Stayed 3 nights in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境舒適，服務週到，早餐豐富，價格合理，推薦!!
Stayed 2 nights in Dec 2019

10/10 Excellent

Shuangbao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
欣得酒店非常好。不解释。
Stayed 1 night in Nov 2019

10/10 Excellent

yuanjung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

蘇州旅遊住宿最佳新酒店

酒店地點安靜而且很方便搭游1 公交車去多處景點，大廳的咖啡特別好喝一定要試，每一個人都很友善服務品質好
Stayed 2 nights in Oct 2019