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Aparthotel

Citadines Xinghai Suzhou

4.0 star property

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Photo gallery for Citadines Xinghai Suzhou

Front of property
Property video
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Gym

Explore the area

View in a map
58 Xinghai Street , Jiacheng Garden, Building 27, Industrial Park, Suzhou, Jiangsu, 215021
  • Place, Gate to the East
    ‪16 min walk‬
  • Place, Suzhou Center Mall
    ‪20 min walk‬
  • Place, Jinji Lake
    ‪2 min drive‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪32 min drive‬

Room options

View all photos for Deluxe Room, 1 Bedroom

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 1 Bedroom

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Studio

Executive Studio

Executive Studio

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Bedroom

A modern living room with a grey sofa, a glass coffee table, a black office chair, a bright orange chair, and a large window with a view of trees.

Executive Room, 1 Bedroom

  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premier Room, 1 Bedroom

In-room safe, desk, soundproofing, iron/ironing board

Premier Room, 1 Bedroom

  • City view
  • 75 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Reception
Holiday Inn Express Suzhou City Center by IHG
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  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 24 reviews
The price is €51
includes taxes & fees
28 Jun - 29 Jun
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About this property

Citadines Xinghai Suzhou

This aparthotel features a restaurant, a fitness center, and self parking. WiFi in public areas is free. Other amenities include a business center, concierge services, and dry cleaning. Each apartment provides free WiFi and free wired Internet, an LCD TV with satellite channels, and a kitchen with a refrigerator, a stovetop, and a microwave. Added amenities include a dining area, a sitting area, and an electric kettle.
Citadines Xinghai Suzhou offers 167 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. LCD televisions come with satellite channels. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a fitness center.
During your stay at Citadines Xinghai Suzhou, you'll be within walking distance of Gate to the East. Free WiFi in public areas, a restaurant, and a gym are available. This upscale aparthotel has 167 apartments on 26 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a dining area, and a sitting area
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Gate to the East and a few minutes from Suzhou Center Mall
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi and wired Internet. A business center and meeting rooms are available. An airport shuttle (available 24 hours) is available for a fee. A fitness center, multilingual staff, and concierge services are also featured at the business-friendly Citadines Xinghai Suzhou. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Suzhou aparthotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Citadines Xinghai Suzhou has a restaurant on site.

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Car hire
  • Parking on site (CNY 40 per day)
  • Limited on-site self parking

Family friendly

  • Children stay free (see details)

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 53 per person
  • A restaurant

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: CNY 106 per night

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • LCD TV with cable/satellite channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Desk
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free newspapers in lobby
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk

Location highlights

  • In a business district
  • In a shopping district

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 167 units
  • 26 floors
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Soundproofing
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Citadines Xinghai Suzhou

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 106.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 53 per person
  • Airport shuttle fee: CNY 636 per vehicle (one-way)
  • Self parking fee: CNY 40 per day
  • Rollaway bed fee: CNY 106.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Citadines Suzhou
Citadines Suzhou Xinghai
Citadines Xinghai
Citadines Xinghai Hotel
Citadines Xinghai Hotel Suzhou
Citadines Xinghai Suzhou
Citadines Hotel Suzhou
Citadines Xinghai Suzhou Aparthotel
Citadines Xinghai Aparthotel
Citadines Xinghai Suzhou Suzhou
Citadines Xinghai Suzhou Aparthotel
Citadines Xinghai Suzhou Aparthotel Suzhou

Citadines Xinghai Suzhou Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 63 out of 174 reviews
Rating 8 - Good. 85 out of 174 reviews
Rating 6 - Okay. 21 out of 174 reviews
Rating 4 - Poor. 1 out of 174 reviews
Rating 2 - Terrible. 4 out of 174 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Shian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy to move around
Stayed 3 nights in Apr 2024
Verified

8/10 Good

DIOGO ALVES

Liked: Cleanliness, amenities, room comfort, communication
Is it a little bit difficult to find the hotel.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Kien Min

Liked: Cleanliness, room comfort, communication
Excellent experience, with it clean room and convienant location. i will surely book again when i travel to suzhou again. The only bad comment you can give is only the lack of beautiful view. 10/10
Stayed 5 nights in Jan 2024
Verified

6/10 Okay

Jacob

Liked: Amenities, communication
The property is a bit hard to get to if you don’t know the area. Every time you want in a guard has to open the gate since the hotel is located in a residential area. Two complaints is that the shower head is very unstable and would move often while showering thus spraying water all over the floor. Also the WiFi was slow and I ended up using my own data.
Stayed 8 nights in Apr 2025
Verified

6/10 Okay

Katsuhiro

Liked: Amenities, property conditions & facilities
湯船にお湯を溜めた後、シャワー利用すると 徐々に温度が下がっていった。
Stayed 4 nights in Nov 2025
Verified

6/10 Okay

TAKAYUKI

ワンルームアパート

サービスアパートをホテル利用しています。可もなく不可もなくですが、洗浄機付きトイレがあるのはプラスです、
Stayed 1 night in Aug 2025
Verified

8/10 Good

hsinying

Liked: Cleanliness, room comfort, communication

住宿體驗良好

已經五年沒入住這飯店，這次入住有三點不如從前 1. 洗澡熱水熱度不夠 2.房間沒有有效連結的wifi 3. 早餐樣式變少了 不過多了 機器人 跟 外送櫃 整體來說 還是很滿意這次住宿的
Stayed 1 night in Jun 2025
Verified

8/10 Good

TAKASHI

Liked: Cleanliness, amenities, property conditions & facilities, communication
コスパの良いホテルでした。
Stayed 3 nights in Apr 2025
Verified

8/10 Good

ryoichi

Liked: Cleanliness, amenities, property conditions & facilities, communication
費用が安く、周りにはレストラン街があり、かつ静かでゆっくり出来ます。
Stayed 3 nights in Feb 2025
Verified

6/10 Okay

XIAOZHONG

Disliked: Cleanliness, communication

「高級」と思いましたが…

昔は高級ホテルかもしれませんが、今回は全く感じられなかった。設備は古いし、朝食の選択肢も少ない。 つまり、今度は泊まりません。
Stayed 2 nights in Feb 2023
Verified

8/10 Good

HOSUNG

Liked: Cleanliness, room comfort, communication
첫입실 시 추워서 샤워하기 힘들었음. 거실과 방 넓고 주방이 분리되어 있어 편안했음. 아침은 보통이었음
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

HIROFUMI

Liked: Cleanliness, amenities, property conditions & facilities, communication
住みやすいと思います。
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Nice location

Nice location, situated near shopping mall
Stayed 3 nights in Dec 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Good Space

Comfortably size apartment style hotel.
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

KONGSUP

Liked: Cleanliness, room comfort, communication

출장자가 머물기 좋은 호텔

위치도 좋고 서비스도 편안했던 아주 쾌적한 호텔입니다.
Stayed 3 nights in Dec 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort

Clean and spacious hotel

Great clean place in SIP, close and convenient to go everywhere in Suzhou. Room is clean and spacious with separate kitchen and living room.
Stayed 2 nights in Aug 2020
Verified

8/10 Good

Verified traveller

Liked: Property conditions & facilities
It is a short distance from the buzzing of city centre but a quiet setting, peaceful and not too disyane
Stayed 3 nights in Dec 2019
Verified

8/10 Good

BYUNGHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First business trip to Suzhou

Good value for money. Friendly staff and good location. Good for business trips. The necessary items are well prepared.. It is likely to use next time.
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

RODRIGO

Amazing view, people is very kind snd the hotel has Excellent food
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Akihiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

蘇州ホテル

深夜から早朝までの短期滞在でしたが、朝食のメニューも豊富で満足でした。フロントにタクシーを手配頂きましたが、とても良い対応でした。
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

MENGWEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GOOD

CP值高，會再入住…
Stayed 1 night in Jul 2019
Verified

8/10 Good

Jung-Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient environment, breakfast is good enough. Good to stay for business.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Yongzhe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very clean and comfortable. Breakfast is great too. Sofa bed needs to pay extra RMB 105 if you want to use.
Stayed 2 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Good location, bedroom and living room separate with a kitchenette.
Stayed 2 nights in Mar 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
직원이 영어를 잘함
Stayed 1 night in Mar 2019