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Crowne Plaza Kunshan by IHG

5.0 star property

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Photo gallery for Crowne Plaza Kunshan by IHG

Experience the sleek, high-rise Crowne Plaza, featuring a grid-like pattern of windows and a prominent hotel name.
Relax in style with a panoramic view of the city from this spacious lounge area, featuring comfortable seating and a central coffee table.
Relax in our spacious lobby, featuring a central seating area, unique light fixture, and polished floor.
Welcome to our lobby, featuring a spacious seating area with uniquely shaped chairs and a polished floor.
Enjoy meals in this spacious dining area with multiple tables set for service, surrounded by large windows offering views of the surrounding landscape.

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Housekeeping
  • Breakfast available
  • Gym

Explore the area

Map
No 699 Zizhu Road, Yushan Town, Kunshan, Suzhou, Jiangsu, 215300
  • Yangcheng Lake
  • Tinglin Park
    ‪4 min drive‬
  • Shanghai International Circuit
    ‪30 min drive‬
  • Shanghai (SHA-Hongqiao Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Club lounge access, City View

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 1 King Bed, Club lounge access, City View

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Accessible

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 2 Single Beds, Accessible

  • Sleeps 3
  • 2 Twin Beds

Standard Room (Upgraded)

  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room

1 bedroom, down duvets, minibar, in-room safe

Standard Room

  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds, Club lounge access, City View (Lounge Access)

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 2 Single Beds, Club lounge access, City View (Lounge Access)

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, City View (High Floor)

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 2 Single Beds, City View (High Floor)

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club lounge access

Separate bathtub and shower, free toiletries, hair dryer, bathrobes

Suite, 1 Bedroom, Club lounge access

  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining Area)

Suite, 1 Bedroom (Dining Area)

Suite, 1 Bedroom (Dining Area)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 2 Single Beds

  • Sleeps 3
  • 2 Twin Beds

Similar properties

Two single beds with white linens, a desk, and a chair, set against a backdrop of a cityscape and a body of water.

Crowne Plaza Kunshan East by IHG

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
5.0 out of 5, Exceptional, (3)
The price is €68
for 1 room
includes taxes & fees
10 Aug - 11 Aug
Crowne Plaza Kunshan East by IHG

About this property

Crowne Plaza Kunshan by IHG

Luxury hotel with 2 restaurants connected to a shopping center in Suzhou
Along with 2 restaurants, this hotel has an indoor pool and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, 24-hour room service, and a business center.
Crowne Plaza Kunshan by IHG offers 312 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters. Televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a health club.
With your stay at Crowne Plaza Kunshan by IHG, you'll be connected to a shopping center and close to Tinglin Park. Enjoy features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast offered for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Just a 4-minute drive from Tinglin Park and 5 minutes from Wanda Plaza Kunshan
Crowne Plaza Kunshan by IHG offers its guests an indoor pool and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. The luxury Crowne Plaza Kunshan by IHG also features multilingual staff, concierge services, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Suzhou hotel.

Guests can enjoy buffet breakfast for a fee.
飨食汇 - This buffet restaurant serves breakfast and dinner. A children's menu is available.
彩丰楼 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: CNY 138 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • 彩丰楼
  • 飨食汇

Things to do

  • Billiards/pool table
  • Health club
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking

More

  • 21 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 280.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 138 per person
  • Rollaway bed fee: CNY 280.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Kunshan Hotel
Crowne Plaza Kunshan
Crowne Plaza Kunshan by IHG Hotel
Crowne Plaza Kunshan an IHG Hotel
Crowne Plaza Kunshan by IHG Suzhou
Crowne Plaza Kunshan by IHG Hotel Suzhou

Crowne Plaza Kunshan by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 35 out of 62 reviews
Rating 8 - Good. 21 out of 62 reviews
Rating 6 - Okay. 4 out of 62 reviews
Rating 4 - Poor. 0 out of 62 reviews
Rating 2 - Terrible. 2 out of 62 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

4.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

MUSA

Liked: Staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2024

8/10 Good

Peter

Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 2 nights in Aug 2019

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice for a business stay.

Can't complain.
Stayed 11 nights in Mar 2019

10/10 Excellent

WEIXI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

行政房服务很不错

行政房很不错，行政楼层有自助餐，happy hour有免费酒水和点心
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Great place and good mall attached!

The hotel is very nice with a great breakfast option if you need to fill up before your day. The hotel is also attached to a high end mall with several food options on the bottom floor and top floor (and a Dairy Queen!) We did have trouble getting 4 towels for our family of four. We asked for 2 extra towels, which were promptly delivered. However, next time the cleaning service came through they only left 2 towels again. Besides this very small detail, everything else was very good!
Stayed 3 nights in Oct 2018

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Property

Very nice property, brand new hotel, super friendly staff, always smiling. Def. stay here again.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service

Terrible hotel staff service and friendly

The hotel staff service is terrible with no professional and courtesy friendly attitude. We had lost our swimming suite in the room and they did not show any responsibility for it. Every time when you call for room services, they don't know your room number at all. When have issue with one of their staff, the front desk manager said we should complain to that staff's direct report manager not to him. What kind of service is this? How would I know who is that staff's direct manager to report to. This is very ridiculous. I would never stay in this hotel again and not recommend it at all.
Stayed 3 nights in Sep 2017

8/10 Good

KuanYi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Boon Fook

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful hotel and will back again
Stayed 1 night in Dec 2024

10/10 Excellent

CHIHCHIEH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

CHIHCHIEH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Morten

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 4 nights in Nov 2024

8/10 Good

YAU CHOR RAPHAEL

Travelled with group
Liked: Cleanliness, room comfort
非常有水准的酒店
Stayed 2 nights in Oct 2024

8/10 Good

JEN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Oct 2024

10/10 Excellent

ShaoPeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

COREY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Chih-Hsien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
硬體跟服務都很好，旁邊就是商場，非常方便
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

JIA-HAO

Stayed 9 nights in Mar 2024

10/10 Excellent

SU

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Mar 2024

10/10 Excellent

Yu Tung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024