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M Social Hotel Suzhou

5.0 star property
VIP Access

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Photo gallery for M Social Hotel Suzhou

Restaurant
1 bedroom, in-room safe, individually decorated, desk
Indoor pool
Reception
Suite (Magnificent) | View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Housekeeping
  • Breakfast available
  • Air conditioning

Explore the area

View in a map
HLCC, Tower 4, No.788 Zhongyuan Road, Suzhou Industrial Park, Suzhou, Jiangsu, 215000
  • Place, Jinji Lake
    ‪6 min drive‬
  • Place, Suzhou International Expo Center
    ‪7 min drive‬
  • Place, Suzhou Culture and Arts Center
    ‪7 min drive‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪42 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Social King Room

Social King Room

Social King Room

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Social Twin Room

Social Twin Room | View from room

Social Twin Room

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Social Lake Twin Room

View from room

Social Lake Twin Room

  • 40 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Social Lake King Room

Social Lake King Room

Social Lake King Room

  • 40 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Lake Room

View from room

Signature Lake Room

  • 40 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Stylish Suite

Stylish Suite | View from room

Stylish Suite

  • 59 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Magnificent)

Suite (Magnificent) | View from room

Suite (Magnificent)

  • 59 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

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About this property

M Social Hotel Suzhou

Luxury hotel with a full-service spa connected to the convention center in Suzhou
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
M Social Hotel Suzhou offers 294 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Cable television is provided.

Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.
With your stay at M Social Hotel Suzhou, you'll be connected to the convention center and close to Suzhou Ferris Wheel. Free WiFi in public areas, a full-service spa, and an indoor pool are available.
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • 8 minutes by car from Suzhou Ferris Wheel and 8 minutes from Suzhou International Expo Center
M Social Hotel Suzhou offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 7 meeting rooms available. A fitness center, multilingual staff, and concierge services are also featured at the luxury M Social Hotel Suzhou.

This 5-star Suzhou hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
M Social Hotel Suzhou has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 140.80 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Baby bath
  • In-room cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 7 meeting rooms

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 37 floors
  • Banquet hall
  • Built in 2023
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Breakfast is not included in the Breakfast rate plan for children aged 6 to 11 years when sharing existing bedding with their parent. Breakfast fees are collected at the property.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at M Social Hotel Suzhou

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 288 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 140.8 per person
  • Rollaway bed fee: CNY 288 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

M Social Hotel Suzhou Hotel
M Social Hotel Suzhou Suzhou
M Social Hotel Suzhou Hotel Suzhou

Reviews

M Social Hotel Suzhou Reviews

9.6

Exceptional

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 5 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

Reviews

8/10 Good

Leo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Leo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's good experience

checking experience was quick and friendly
Stayed 2 nights in Oct 2023

10/10 Excellent

Hyungseok

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room & breakfast with reasonable price
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Staff is friendly and can speak English, room is clean and modern. Very close to nice restaurants and attractions also is always a bonus
Stayed 3 nights in Apr 2025

10/10 Excellent

Tsz Ho, KLN

Stayed 2 nights in Dec 2024

10/10 Excellent

seungwon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room is very clean and room coffee also very good
Stayed 2 nights in Jun 2023