Hotel in Suzhou with 8 restaurants and a 24-hour front desk
8 restaurants, a coffee shop/cafe, and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a front-desk safe are onsite. Change of towels is available on request.
Novotel Suzhou Huanxiu Lake offers 116 air-conditioned accommodations with free minibar items and safes. Beds feature down comforters. 39-cm Smart televisions come with premium cable channels.
Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
At Novotel Suzhou Huanxiu Lake, you'll find features like free WiFi in public areas and self parking, plus 8 restaurants.
Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Free self parking
Options for a bite to eat include 8 restaurants and a coffee shop
Buffet breakfast served daily for a fee
Amenities include a front-desk safe and laundry facilities
9 minutes by car from Lotus Pond in Moonlight Wetland Park and 10 minutes from Suzhou City Moat
There are 8 restaurants on site, along with a coffee shop/café. WiFi is free in public spaces. Novotel Suzhou Huanxiu Lake also features laundry facilities, a front-desk safe, and local meal delivery service. Limited free parking is available on a first-come, first-served basis.
This 3.5-star Suzhou hotel is smoke free.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Novotel Suzhou Huanxiu Lake has 8 restaurants on site.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi
Parking and transport
Height restrictions apply for on-site parking
Free secured self parking on site
Limited on-site parking
Onsite parking options include a garage
Food and drink
Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 88 per person
8 restaurants
A coffee shop/cafe
Family friendly
In-room cot
Laundry facilities
Conveniences
24-hour front desk
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in room
Doorbell and phone notification
Hardwood flooring in room
No lift
Tile flooring in public areas
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible public bathroom
Wheelchairs on site
More
1 building
6 floors
Built in 2024
Smoke-free property
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Down comforter
Free cot
Bathroom
Children's slippers
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Slippers
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
39-cm smart TV with premium cable channels
Food and drink
Free bottled water
Free stocked minibar
Meal delivery service
Restaurant dining guides
More
Air conditioning
Desk chair
Iron/ironing board on request
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 2:00 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately CNY 88 per person
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
National rating
For the benefit of our customers, we have provided a rating based on our rating system.