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Park Hyatt Suzhou

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Photo gallery for Park Hyatt Suzhou

Lunch and dinner served
Exterior
1 King Skywheel View
Terrace/patio
Serves dinner and brunch

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
69 Xizhou Road, Suzhou Industrial Park, Suzhou, Jiangsu, 215028
  • Place, Jinji Lake
    ‪4 min walk‬
  • Place, Suzhou Ferris Wheel
    ‪7 min walk‬
  • Place, Suzhou International Expo Center
    ‪2 min drive‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪37 min drive‬

Room options

View all photos for 1 King Lake View

1 King Lake View | View from room

1 King Lake View

  • Lake view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Park Lakeview Terrace Suite

Park Lakeview Terrace Suite | Lake view

Park Lakeview Terrace Suite

  • Lake view
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Garden View

1 King Garden View

1 King Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Deluxe

1 King Deluxe

1 King Deluxe

  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Twin Deluxe

2 Twin Deluxe

2 Twin Deluxe

  • 67 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for 1 King City View

Down duvets, minibar, in-room safe, individually decorated

1 King City View

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Park Terrace Suite

Park Terrace Suite

Park Terrace Suite

  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Park Executive Lakeview Terrace Suite

Park Executive Lakeview Terrace Suite

Park Executive Lakeview Terrace Suite

  • 126 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Twin City View

Down duvets, minibar, in-room safe, individually decorated

2 Twin City View

  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for 2 Twin Garden View

Down duvets, minibar, in-room safe, individually decorated

2 Twin Garden View

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for 1 King Skywheel View

1 King Skywheel View

1 King Skywheel View

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Twin Skywheel View

2 Twin Skywheel View

2 Twin Skywheel View

  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Park Lakeview Suite

Park Lakeview Suite | Lake view

Park Lakeview Suite

  • Lake view
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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4.6 out of 5, Wonderful, 144 reviews
The price is €89
includes taxes & fees
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About this property

Park Hyatt Suzhou

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a steam room are onsite.
Park Hyatt Suzhou offers 178 accommodations with indoor private hot tubs and minibars. These individually decorated accommodations have separate sitting areas and include dining tables. Beds feature down comforters. 65-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Suzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.
The onsite spa has couples treatment room(s). Services include facials, body scrubs, and body treatments.
With your stay at Park Hyatt Suzhou, you'll be connected to a shopping center and within walking distance of Jinji Lake. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy a bite to eat at Living Room, a coffee shop that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body treatments, facials, or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a steam room
  • Just a 3-minute drive from Jinji Lake and 6 minutes from Gate to the East
  • Airport shuttle service available for a fee
Park Hyatt Suzhou offers its guests a full-service spa, an indoor pool, and a steam room. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 4 meeting rooms. A fitness center, spa services, and a terrace are also featured at the luxury Park Hyatt Suzhou. An airport shuttle (available 24 hours) is available for a fee.

This 4.5-star Suzhou hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
Living Room - This coffee shop specializes in international cuisine and serves lunch and dinner. Reservations are required.
Xizhou Hall - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Apartment 208 - This bar serves brunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 188 to 188 for adults and CNY 94 to 188 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Apartment 208
  • Living Room
  • Xizhou Hall

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Steam room

Family friendly

  • Dining table
  • In-room cot
  • Indoor pool
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials

Accessibility

  • Area rugs in room
  • Hardwood flooring in room
  • No lift

More

  • 10 floors
  • Banquet hall
  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch LED TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 188 to 188 for adults, and CNY 94 to 188 for children
  • Airport shuttle fee: CNY 1300 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Park Hyatt Suzhou offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Park Hyatt Suzhou Hotel
Park Hyatt Suzhou Suzhou
Park Hyatt Suzhou Hotel Suzhou

Park Hyatt Suzhou Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 8 out of 12 reviews
Rating 8 - Good. 1 out of 12 reviews
Rating 6 - Okay. 2 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 1 out of 12 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

JWan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
like the gardening a lot... remind me of the Park Hyatt Kyoto
Stayed 2 nights in Apr 2024
Verified

2/10 Terrible

Anqi

Liked: Property conditions & facilities
Room is way too warm, the air is blocked, can’t breathe
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Wei

Liked: Cleanliness, staff & service
Staff were extremely courteous and the room was spacious. Air conditioning felt uneven in the room where some areas are warmer than others. The room card was very difficult to use when tapping in the elevator trying to access your floor. Front staff said they are trying to upgrade their system so the cards are not the most sensitive, replaced my room cards and the same issued persisted.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

chinching

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很喜歡房間的空間感,寬昶,舒適感十足,回到房間有安定，輕鬆和舒適的心情。 房間的整理、清潔工作做的很徹底盡責，每天都是新的一天。 值得選擇優質高尚酒店
Stayed 2 nights in Mar 2026
Verified

8/10 Good

chinching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
旅館整體品質良好，但未見進步。服務人員的服務態度逐漸失去熱忱了。 房務工作包括房間整理清潔較以前馬虎許多。
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

PENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lin

Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Xinkai

Liked: Cleanliness
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

PEI-CHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

COREY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025
Verified

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities, room comfort

Service level needs Training

Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Meihua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020