Shangri-La Suzhou offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A business centre, 11 meeting rooms, and limo/town car service are available. A children's pool, a health club, and a hot tub are also featured at the luxury Shangri-La Suzhou. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Suzhou hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Free valet parking
Shangri-La Suzhou offers 390 accommodations with laptop-compatible safes and complimentary dressing gowns. Premium satellite televisions are provided. Bathrooms include a separate bath and shower, slippers, bidets and complimentary toiletries. This Suzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests can enjoy buffet breakfast for a fee.
Cafe Soo – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Shang Palace – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Nishimura – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
Room service (during limited hours) is available.
An outdoor tennis court and a health club are featured at the hotel. An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Shangri-La Suzhou offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash.
Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
For the benefit of our customers, we have provided a rating based on our ratings system.
