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Suzhou Marriott Hotel

5.0 star property

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Photo gallery for Suzhou Marriott Hotel

Gazebo
Banquet hall
4 restaurants, breakfast, lunch, dinner served; local cuisine
Lobby sitting area
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Parking included
  • Spa
  • Housekeeping

Explore the area

View in a map
1296 Ganjiang Road West, Gu Su District, Suzhou, Jiangsu, 215004
  • Place, Shantang Street
    ‪4 min drive‬
  • Place, Humble Administrator's Garden
    ‪7 min drive‬
  • Place, Suzhou Museum
    ‪7 min drive‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪30 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room

Executive Suite, 1 Bedroom

  • 82 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Down duvets, minibar, in-room safe, desk

Room, 2 Double Beds

  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds

Down duvets, minibar, in-room safe, desk

Executive Room, 2 Double Beds

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Down duvets, minibar, in-room safe, desk

Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Down duvets, minibar, in-room safe, desk

Executive Room, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Down duvets, minibar, in-room safe, desk

Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Down duvets, minibar, in-room safe, desk

Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About this property

Suzhou Marriott Hotel

Luxury hotel with 4 restaurants connected to a shopping center in Suzhou
4 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a sauna, and a hot tub are onsite. Housekeeping is available on request.
Suzhou Marriott Hotel offers 300 air-conditioned accommodations with iPod docking stations and minibars. Beds feature down comforters. 37-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.
E-Spa has 3 treatment rooms. Services include massages. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Suzhou Marriott Hotel. During your stay, you'll be connected to a shopping center, and within walking distance of Suzhou Canal Park. Enjoy features like free WiFi in public areas and free self parking, plus 4 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy a meal at the buffet restaurant or drinks at the lobby lounge
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with massages at E-Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Just a 4-minute drive from Shantang Street and a few minutes from Lingering Garden
Suzhou Marriott Hotel offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 4 restaurants on site. A business center, meeting rooms, and limo/town car service are available.

WiFi is free in public spaces. Event space at this hotel measures 17007 square feet (1580 square meters) and includes conference space. A hot tub, a sauna, and spa services are also featured at the luxury Suzhou Marriott Hotel. Free self parking is available.

This 5-star Suzhou hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily.
Asia Bistro 亚洲风尚西餐厅 - This buffet restaurant serves breakfast and dinner.
裕兴记臻选 面馆 - This restaurant specializes in local cuisine and serves lunch only. Open daily.
大堂吧 - This lobby lounge specializes in local and international cuisine. Open daily.
中餐厅 - This restaurant specializes in Chinese cuisine. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (CNY 80 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: CNY 158.70 per person
  • 4 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Asia Bistro 亚洲风尚西餐厅
  • 中餐厅
  • 大堂吧
  • 裕兴记臻选 面馆

Things to do

  • 24-hour health club
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 17,007 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (105 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 48 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2009
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels
  • IPod dock

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Suzhou Marriott Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 157.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 158.7 per person
  • Fee for in-room wired internet: CNY 80 per day (rates may vary)
  • Rollaway bed fee: CNY 157.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Marriott Hotel Suzhou
Suzhou Marriott
Suzhou Marriott Hotel
Suzhou Marriott Hotel Hotel
Suzhou Marriott Hotel Suzhou
Suzhou Marriott Hotel Hotel Suzhou

Suzhou Marriott Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 136 out of 204 reviews
Rating 8 - Good. 51 out of 204 reviews
Rating 6 - Okay. 15 out of 204 reviews
Rating 4 - Poor. 1 out of 204 reviews
Rating 2 - Terrible. 1 out of 204 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paul, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms, helpful support from staff, excellent breakfast.
Stayed 2 nights in Jun 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and cleaning staffs.
Stayed 2 nights in Jun 2025

10/10 Excellent

DONG JIN

Stayed 1 night in May 2025

10/10 Excellent

Xiuling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff and great service.
Stayed 3 nights in Apr 2025

6/10 Okay

PHEE

Stayed 1 night in Apr 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Mar 2025

10/10 Excellent

jing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

Big and beautiful room, clean and nice view from window. Excellent in all aspects.
Stayed 1 night in Dec 2024

10/10 Excellent

Gina

Stayed 2 nights in Dec 2024

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Good facility and environment.
Stayed 3 nights in Nov 2024

10/10 Excellent

Chuan Pin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Wing Sze

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is wonderful. Clean and quiet. It is a great hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Su

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet.
Stayed 4 nights in Sep 2024

6/10 Okay

FAWZI

Travelled with partner
Liked: Amenities
It was difficult to communicate with the staff at the front desk because they couldn't understand English. Very poor room service, our room wasn't vacuumed for two days and we had to call the manager to see it herself. The breakfast was very good and the staff in charge of the breakfast were excellent. The outside garden.was poorly managed, it needs a much better attention.
Stayed 3 nights in Aug 2024

10/10 Excellent

Junkyu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

jingjiang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2024

10/10 Excellent

Zekun

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Gym equipment is outdated.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jianqiang, San Mateo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The closest train station is ~15 minutes walk away. The breakfast buffet is fantastic.
Stayed 2 nights in Jun 2024

10/10 Excellent

Nancy, Downingtown

Nice staff
Stayed 1 night in Jun 2024

10/10 Excellent

Zhiang, AUSTIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with nice service
Stayed 3 nights in May 2024

10/10 Excellent

leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 3 nights in Apr 2024

10/10 Excellent

Judson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great staff, awesome service
Stayed 2 nights in Apr 2024

10/10 Excellent

Anand Kumar, SHANGHAI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jim was very helpful at the hotel. All of them staff were also quite supportive.
Stayed 1 night in Apr 2024

10/10 Excellent

Qihan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024