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Holiday Inn Parramatta by IHG

4.0 star property

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Photo gallery for Holiday Inn Parramatta by IHG

Exterior
Interior
Outdoor pool, pool loungers
Breakfast, lunch and dinner served
Interior detail

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
18-40 Anderson Street, Parramatta, NSW, 2150
  • Place, Westfield Parramatta Shopping Centre
    ‪3 min walk‬
  • Place, Parramatta Park
    ‪12 min walk‬
  • Place, CommBank Stadium
    ‪5 min drive‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(40 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

9.6 out of 10
Exceptional
(12 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

8.0 out of 10
Very good
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Single Beds

8.6 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Single Beds, Accessible

7.4 out of 10
Good
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Exterior
Novotel Sydney Parramatta
Parramatta
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
3.8 out of 5, Good, 1,001 reviews
The price is €102
includes taxes & fees
19 Jul - 20 Jul
Novotel Sydney Parramatta

About this property

Holiday Inn Parramatta by IHG

An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
Holiday Inn Parramatta by IHG offers 181 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.
The breakfast at Holiday Inn Parramatta by IHG gets high marks from our customers. During your stay, you're just a quick walk from Westfield Parramatta Shopping Centre. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the breakfast
  • Just a 4-minute walk from Westfield Parramatta Shopping Centre and 14 minutes by foot from Parramatta Park
Holiday Inn Parramatta by IHG offers its guests a children's pool, an outdoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and 7 meeting rooms are available. Event space at this hotel measures 4327 square feet (402 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Parramatta by IHG. Parking is available for a fee.

This 4-star Sydney hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Twenty One Fifty - This restaurant serves breakfast, lunch, and dinner.
The Lobby Bar - Onsite lobby lounge. Happy hour is offered. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (AUD 20 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 35 for adults and AUD 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Lobby Bar
  • Twenty One Fifty

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Art supplies
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4,327 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (89 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 35 for adults and AUD 35 for children
  • Covered self parking fee: AUD 20 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Holiday Inn Hotel Parramatta
Holiday Inn Parramatta
Parramatta Holiday Inn
Holiday Inn Parramatta Hotel

Holiday Inn Parramatta by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 493 out of 1001 reviews
Rating 8 - Good. 376 out of 1001 reviews
Rating 6 - Okay. 93 out of 1001 reviews
Rating 4 - Poor. 20 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
Generous rooms and very clean - Great Bed and Pillows
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Myrna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and rooms. Staff and so lovely and helpful. Food is of very high quality.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spotlessly clean, staff friendly and approachable. Overall very happy with our stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sera

Liked: Cleanliness, property conditions & facilities
Customer Service was wonderful-the rooms were comfortable clean and loved every minute of our stay
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Lucie

Liked: Cleanliness, amenities, property conditions & facilities
Good size room and very clean
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Sarokhan

Great stay, great location
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Rushdi

Liked: Cleanliness, staff & service
Room and breakfast
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Rahbar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good. Price is cheap compared with others.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great location near Parramatta train station
Stayed 1 night in Dec 2025
Verified

6/10 Okay

anthony

Liked: Cleanliness
staff good,
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gaye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and helpful stayed in a newly renovated room which was great.
Stayed 1 night in Oct 2025
Verified

8/10 Good

allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, comfortable bed, front staff very polite.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Myrna

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff and amazing food
Stayed 1 night in Sep 2025
Verified

8/10 Good

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff. Great location
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Damian

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities
Spacious, clean and tidy room. Excellent service from reception staff. Great buffet breakfast with lots of variety. Highly recommend.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, amenities, property conditions & facilities
Attractive decor. Housekeeping staff made up need without request. Great layout
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed overnight. Very friendly staff, room was clean and what we needed
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Sowmya

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was clean and in good condition, however, would have been better if they provided some drinks or atleast water bottles in the room with additional charge
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Anthony

Liked: Cleanliness, amenities
Welcoming foyer and staff..buffet breakfast great however air con is old and needs updating.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service
Q
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Doug

Liked: Cleanliness, amenities, property conditions & facilities
Friendly efficient staff from the minute you enter the building, till when you leave. Excellent service and cleaning was first class. We will be back
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for public transport and shopping/ dining nearby. Friendly staff and clean rooms, nice pool and spa. The only grievance was outside of the hotel's control - namely, on 2 nights out the 6 we stayed, the noise from the bar across the road was rather loud (probably can't hear it if the room is not facing the front of the hotel).
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The reception staff were amazing. We needed to extend our stay each day and they were very accommodating. Helping us to get the best rate and even let us have the same room when possible. We were very appreciative of them going the extra mile to help us.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, safe and clean
Stayed 1 night in Oct 2025