84.0% Based on 7009 reviews TripAdvisor traveller rating 4.5 out of 5

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Hotel Description

A luxury stay in the heart of The Rocks awaits you at Shangri-La Hotel, Sydney. Within just a 10-minute stroll, you'll find Museum of Contemporary Art and The Rocks Markets. Highlights at this romantic hotel include 2 restaurants, a full-service spa, and an indoor swimming pool.

TVs with satellite channels are featured in all 565 rooms, and you can enjoy free WiFi, free wired Internet, and in-room childcare. Dining in is an option with 24-hour room service, and minibars provide refreshments. Nice touches to enhance your stay include bathrobes and slippers, while premium bedding and pillow menus invite a good night's rest. Additionally, separate bathtubs and showers, coffee/tea makers, and free newspapers are available.

A day of pampering at CHI The Spa can include massages and body wraps along with access to the spa tub. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the fitness centre, spa tub, and sauna. 20452 square feet (1900 square metres) of event facilities include conference rooms, and other business amenities include limo/town car service. Plus you'll find free WiFi in public areas and a coffee shop/café. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle.

Sights within a 10-minute walk of this 5-star The Rocks hotel include Circular Quay and Sydney Observatory.

Deluxe Darling Harbour 2 Twins

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
€177 per night

Deluxe Darling Harbour 1 King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Grand Harbour 1 King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Grand Harbour 2 Twins

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Opera House, Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Opera House, 2 Single Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

84.0% of guests recommend out of 7009 reviews

Excellent 4112
Good 1746
Average 653
Poor 295
Terrible 204
Value <span>4.0</span> out of 5
Rooms <span>4.5</span> out of 5
Cleanliness <span>4.5</span> out of 5
Service <span>4.5</span> out of 5

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 155 per night.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD100 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD42 per person (approximately)
  • Valet parking fee: AUD58 per night (in/out privileges)
  • Rollaway bed fee: AUD155 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shangri-La Hotel Sydney The Rocks
  • Shangri-La Hotel Sydney
  • Shangri-La Sydney The Rocks
  • Shangri-La Sydney
  • Shangri La Sydney
  • Shangri La Hotel Sydney

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.