Aparthotel

The York by Swiss-Belhotel International

4.5 star property

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Photo gallery for The York by Swiss-Belhotel International

Pool
Two Bedroom Apartment | Terrace/patio
Front of property
Staircase
Penthouse Three Bedroom Apartment | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5 York Street, Sydney, NSW, 2000
  • Place, Pitt Street Mall
    ‪7 min walk‬
  • Place, Martin Place
    ‪7 min walk‬
  • Place, SEA LIFE Sydney Aquarium
    ‪7 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪13 min drive‬

Room options

Executive Two Bedroom Apartment

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 160 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

Studio Apartment

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 65 sq m
  • Sleeps 2
  • 1 Queen Bed

Three Bedroom Apartment

  • City view
  • 160 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

One Bedroom Apartment

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Executive Three Bedroom Apartment

  • City view
  • 160 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

Penthouse Three Bedroom Apartment

  • City view
  • 15 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

Two Bedroom Apartment

  • City view
  • 160 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bed

Similar properties

About this property

The York by Swiss-Belhotel International

Luxury aparthotel with a hot tub, 9-minute walk to Pitt Street Mall
A fitness center, a snack bar/deli, and a sauna are available at this aparthotel. WiFi in public areas is free. Other amenities include a hot tub, self parking, and concierge services. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. Guests will appreciate conveniences like a washer/dryer and a dining area, while a flat-screen TV with satellite channels and a DVD player provide a bit of entertainment.
The York by Swiss-Belhotel International offers 98 air-conditioned accommodations with washers/dryers and DVD players. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include minibars and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The York by Swiss-Belhotel International. During your stay, you're just a quick walk from Pitt Street Mall. Features include free WiFi in public areas, plus a gym and a snack bar/deli. This luxury aparthotel has 98 apartments on 28 floors. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer, and a dining area
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have good things to say about the accommodations for the cleanliness and spaciousness
  • Within a 10-minute walk of Pitt Street Mall and Martin Place
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. The York by Swiss-Belhotel International offers its guests a hot tub, a sauna, and a fitness center. A library, a terrace, and multilingual staff are also featured at the luxury The York by Swiss-Belhotel International. For a fee, parking is available.
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Pool/Spa

  • Hot tub
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Car hire
  • Secured parking on site (AUD 58 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Babysitting (surcharge)
  • Free cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 38 per person
  • Minibar
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 60 per day

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • DVD player
  • Library
  • Pay films
  • Stereo
  • TV in common areas

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Computer station
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible parking space
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (51 centimetre high)
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city centre
  • Near a train station
  • Near the airport

Things to do

  • Gym
  • Golf lessons nearby
  • Golfing nearby
  • Sailing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 1 building
  • 28 floors
  • 98 units
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The property charges 2.6 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from September 23 2025 to February 28 2026 (dates subject to change):
  • Sauna
  • Hot tub
  • Swimming pool
The property will be renovating from July 1 2025 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Sauna
  • Hot tub
  • Swimming pool
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 38 per person
  • Secured self parking fee: AUD 58.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 2.6 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Upon check-in, the hotel will obtain a pre-authorization by credit card for the amount of accommodation, with an AUD 50 per day security bond (to cover incidental charges). Release of this pre-authorization is dependent on individual banks and takes up to 3 weeks to process.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

York Swiss-Belhotel International
York Swiss-Belhotel International Hotel
York Swiss-Belhotel International Hotel Sydney
York Swiss-Belhotel International Sydney
York Swiss-Belhotel International Apartment Sydney
York Swiss-Belhotel International Apartment
York Swiss-Belhotel International Apartment Sydney
York Swiss-Belhotel International Apartment
York Swiss-Belhotel International Sydney
York Swiss-Belhotel International
Apartment The York by Swiss-Belhotel International Sydney
Sydney The York by Swiss-Belhotel International Apartment
The York by Swiss-Belhotel International Sydney
The York by Swiss Belhotel International
Apartment The York by Swiss-Belhotel International
York Swiss Belhotel Sydney

The York by Swiss-Belhotel International Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1186 out of 2564 reviews
Rating 8 - Good. 945 out of 2564 reviews
Rating 6 - Okay. 275 out of 2564 reviews
Rating 4 - Poor. 103 out of 2564 reviews
Rating 2 - Terrible. 55 out of 2564 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Matthew

Stayed 4 nights in Oct 2025

10/10 Excellent

Marion

Travelled with group
Liked: Cleanliness, room comfort
Not enough dishes for three people
Stayed 6 nights in Oct 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness
Good location, noisy with traffic noise
Stayed 1 night in Nov 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Didn't have it need a car.
Stayed 4 nights in Oct 2025

4/10 Poor

Nathalie

Travelled with family
Liked: Cleanliness, amenities
The staff were not not overly helpful, especially the lady at reception. Breakfast was away from the hotel and not accessible for a wheelchair (I broke my leg). They confirmed it was wheelchair friendly and should have notified us when they saw breakfast was included in our package. No help to resolve the issue!! Poor effort won't be back
Stayed 2 nights in Oct 2025

8/10 Good

Vicky

Travelled with partner
Disliked: Amenities, property conditions & facilities
Very disappointed in the cleanliness and the quality of flooring in our room
Stayed 3 nights in Oct 2025

2/10 Terrible

Chun Yin

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty room. Stinky room. Trash found in cupboard and never cleaned. Soap ran out but never refilled. Already asked staff to handle but did not help even on the last day of our stay. Staff unhelpful in general. Told the trainee staff our issue but she could not help, so had to seek advice from manager. But when manager comes, the trainee staff just stood there and expect us to explain everything again. She could have talked to manager about the situation, why expect the customers to deliver the message again. we asked if we could have some take away breakfast since we had to catch a coach for skydiving early in the morning at 0630.The hotel manager insisted that nothing can be done, it's outsourced so limited options. We kept persuading and he finally agreed to try calling the restaurant for a packed breakfast. We expect him to help us without the need to persuade!why make our life so difficult ?
The is the cupboard when we opened. Terrible.... We asked them to clean up properly, but they didn't even on the last day of our stay.
Stayed 4 nights in Oct 2025

8/10 Good

Adriane

Liked: Cleanliness, amenities
The rooms are generous if not a little dated. The main issue was the traffic noise outside, they really need to install thicker windows
Stayed 3 nights in Oct 2025

2/10 Terrible

Samantha

Stayed 2 nights in Oct 2025

8/10 Good

Jeffrey

Liked: Cleanliness, property conditions & facilities
Easy place to stay.A convenient location. Walkable. Some works on the outside of the building meant we couldn't access our balcony.
Stayed 1 night in Oct 2025

6/10 Okay

Victoria

Liked: Cleanliness
Room was dated and noisy. Balcony door was locked due to window cleaning which happens several months each year. Parking ($58pn) was very limited and designed for small cars. I had to seek assistance from Reception to access the carpark and then find a car space. Only positive was the staff member who accompanied me to the carpark and assisted with finding car space - thank you
Stayed 2 nights in Oct 2025

8/10 Good

John

Liked: Cleanliness, room comfort
The hotel has old furnishings. Currently it is supposed to take a year to repair the pool and we did not have access to our balcony because which would have been nice to eat outside. Our other family’s room was the kind of room and a little nicer. They could eat on their balcony. Kind of thought we should not be charged as much because we were not provided the same amenities. It was nice to have a kitchenette and washer and dryer in the room. It is a good location because it is right near a train station. I would probably stay here again because of convenience. Did not feel breakfast was worth $38.00 extra so we did not ask for that. Staff were kind.
Stayed 5 nights in Oct 2025

4/10 Poor

Monique

Stayed 2 nights in Oct 2025

8/10 Good

Barnabie

Liked: Cleanliness, room comfort

Not bad

Room itself was alright. Toilet was kinda small and furniture a bit old. Balcony was nice and living room a good size.
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Easy check-in, helpful staff. Great spot for a group. Within easy walking distance to The Rocks and Barangaroo.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jay D

Liked: Cleanliness, room comfort
Not open at the time. Reno
Stayed 2 nights in Oct 2025

10/10 Excellent

Donna

Liked: Cleanliness, room comfort

The York by Swiss - Perfect Place to Stay!

Our room was located on the 13th floor, with a great view of the city. The room was cleaned daily, unless we asked for privacy. We did not eat the breakfast offered, but there was a refrigerator, microwave, and sink in the room. We were happy to eat things we bought from the store.
Stayed 5 nights in Oct 2025

8/10 Good

Michael

Travelled with partner
Room was spacious but very tied. Even on the 23rd level road noise was an issue. Hotel windows need double glassing.
Stayed 3 nights in Oct 2025

8/10 Good

Barry, Vermilion

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was nice and checkin was long but we were early and they arranged to get us a room before 3:00 pm check in
Stayed 2 nights in Oct 2025

8/10 Good

James, Phila

Travelled with partner
Liked: Cleanliness
Great location, spacious 2 b/r apartment, ideal for traveling families, close to Starbucks/McD’s/etc
Stayed 1 night in Oct 2025

10/10 Excellent

Anthony

Stayed 2 nights in Oct 2025

4/10 Poor

Tim

Business traveller
Liked: Cleanliness
Disliked: Room comfort

Very disappointed - no where near the 4 star claim

Room was tidy, but very dated. The bathroom looks more suited to a $50 a night motel in the country than what you would expect from the ads for this hotel. Bed was terribly uncomfortable, with a massive dip on one side. Construction machinery operated outside my window constantly. The first time I knew the pool was unavailable was when I turned up and there was a note saying it’s out for a number of months - would have been great information prior and would have impacted my choice of hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rajan

Liked: Cleanliness, property conditions & facilities
Good central location, large rooms
Stayed 1 night in Oct 2025

10/10 Excellent

Edward, Orangeville

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2025

6/10 Okay

Savannah

Stayed 4 nights in Oct 2025