Aparthotel

The York by Swiss-Belhotel International

4.5 star property

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Photo gallery for The York by Swiss-Belhotel International

Pool
A balcony with a table and chairs, a potted plant, and a view of the cityscape.
Front of property
Staircase
Penthouse Three Bedroom Apartment | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5 York Street, Sydney, NSW, 2000
  • Place, Martin Place
    ‪7 min walk‬
  • Place, Pitt Street Mall
    ‪9 min walk‬
  • Place, Hyde Park
    ‪10 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪14 min drive‬

Room options

Executive Two Bedroom Apartment

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 160 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

Studio Apartment

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 65 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Three Bedroom Apartment

  • City view
  • 160 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

One Bedroom Apartment

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Executive Three Bedroom Apartment

  • City view
  • 160 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

Penthouse Three Bedroom Apartment

  • City view
  • 15 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

Two Bedroom Apartment

  • City view
  • 160 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bed
  • Free Wi-Fi

Similar properties

About this property

The York by Swiss-Belhotel International

A fitness center, a snack bar/deli, and a sauna are available at this aparthotel. WiFi in public areas is free. Other amenities include a hot tub, self parking, and concierge services. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. Guests will appreciate conveniences like a washer/dryer and a dining area, while a flat-screen TV with satellite channels and a DVD player provide a bit of entertainment.
The York by Swiss-Belhotel International offers 98 air-conditioned accommodations with washers/dryers and DVD players. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include minibars and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The York by Swiss-Belhotel International. During your stay, you're just a quick walk from Pitt Street Mall. Features include free WiFi in public areas, plus a gym and a snack bar/deli. This luxury aparthotel has 98 apartments on 28 floors. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer, and a dining area
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have good things to say about the accommodations for the cleanliness and spaciousness
  • Within a 10-minute walk of Pitt Street Mall and Martin Place
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. The York by Swiss-Belhotel International offers its guests a hot tub, a sauna, and a fitness center. A library, a terrace, and multilingual staff are also featured at the luxury The York by Swiss-Belhotel International. For a fee, parking is available.
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Pool/Spa

  • Hot tub
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Car hire
  • Secured parking on site (AUD 58 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Babysitting (surcharge)
  • Free cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 38 for adults and AUD 21 for children
  • Minibar
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 60 per day

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • DVD player
  • Library
  • Pay films
  • Stereo
  • TV in common areas

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Computer station
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible parking space
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (51 centimetre high)
  • Wheelchair-accessible van parking

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city centre
  • Near a train station
  • Near the airport

Things to do

  • Gym
  • Golf lessons nearby
  • Golfing nearby
  • Sailing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 28 floors
  • 98 units
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The property charges 2.6 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from July 1 2025 to March 31 2027 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 21 for children
  • Secured self parking fee: AUD 58.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 2.6 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Upon check-in, the hotel will obtain a pre-authorization by credit card for the amount of accommodation, with an AUD 50 per day security bond (to cover incidental charges). Release of this pre-authorization is dependent on individual banks and takes up to 3 weeks to process.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

York Swiss-Belhotel International
York Swiss-Belhotel International Hotel
York Swiss-Belhotel International Hotel Sydney
York Swiss-Belhotel International Sydney
York Swiss-Belhotel International Apartment Sydney
York Swiss-Belhotel International Apartment
York Swiss-Belhotel International Apartment Sydney
York Swiss-Belhotel International Apartment
York Swiss-Belhotel International Sydney
York Swiss-Belhotel International
Apartment The York by Swiss-Belhotel International Sydney
Sydney The York by Swiss-Belhotel International Apartment
The York by Swiss-Belhotel International Sydney
The York by Swiss Belhotel International
Apartment The York by Swiss-Belhotel International
York Swiss Belhotel Sydney

The York by Swiss-Belhotel International Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1224 out of 2656 reviews
Rating 8 - Good. 973 out of 2656 reviews
Rating 6 - Okay. 294 out of 2656 reviews
Rating 4 - Poor. 108 out of 2656 reviews
Rating 2 - Terrible. 57 out of 2656 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Mark

Disliked: Cleanliness
Firstly I was told I would be informed when my room would be ready by message, apparently put on ‘priority’. Sat in foyer for some time and the room was ready. No message. Air con leaking badly but to be fair I was offered another room but I had unpacked. Week days was disturbed by workmen drilling and hammering in the next room.
Stayed 4 nights in Jan 2026

10/10 Excellent

Dianne

Liked: Cleanliness, amenities, property conditions & facilities
Apartment was great and Reception staff were friendly & welcoming.
Stayed 1 night in Feb 2026

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, amenities
Smooth check in nice rooms
Stayed 4 nights in Jan 2026

10/10 Excellent

Thea

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Helpful staff , great location, spacious comfortable apartment.
Stayed 1 night in Jan 2026

8/10 Good

Cynthia

Stayed 2 nights in Jan 2026

6/10 Okay

Luke David

Liked: Cleanliness
Disliked: Amenities
Great location and spacious apartments. Pool out of order for whole stay. Damp smell throughout, washing machine broke, dishwasher so worn couldn’t see the buttons, broken drawers in bedroom. Just shabby really
Stayed 7 nights in Jan 2026

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, amenities
Very spacious, clean and good location
Stayed 2 nights in Jan 2026

8/10 Good

Jill

Stayed 1 night in Jan 2026

6/10 Okay

Ray

Travelled with partner
Got off to a bad start- couldn't check in on time- no rooms available ??. But that was sort of acceptable. Due to repair work being carried out - the drilling and banging was noisy- would have been nice to have known before booking. No replacement coffee/sugar for 2nd day ? Use to stay here lot's years ago- but it has deteriorate in time. Furniture out dated - bathrooms needs dirty grout and no gap replaced. Just not worth the money anymore- shame because it is a good spot to stay. But the worst, was being locked in the car park unable to exit- until a got some nice guy to come and open the gate. All these things add up- wouldn't have happened in the past. Anyway- it's up to you. Ray
Stayed 2 nights in Jan 2026

8/10 Good

Shannon

Liked: Cleanliness
Room very spacious, clean and nice smell! Stay was great, would have given 5 stars if the pool and spa accessible
Stayed 2 nights in Jan 2026

10/10 Excellent

Kaing

Travelled with group
Liked: Cleanliness, amenities
The room nice and clean and the staff friendly
Stayed 3 nights in Jan 2026

8/10 Good

Kellie

Stayed 1 night in Jan 2026

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness
Great position. Close to the bridge, the Rocks, Circular Quay, Barangaroo and Wynyard station. Room was surprisingly large and fully self contained. Unfortunately there were building works so the pool, spa and sauna were not available. Queen bed uncomfortable and air conditioning kept making an intermittent funny noise. The sesk person lacked personality and could have been more cheerful. Having said all of this we still enjoyed our stay but would only go back if a king bed was available.
Stayed 1 night in Jan 2026

10/10 Excellent

Heng

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean,Thanks
Stayed 3 nights in Jan 2026

8/10 Good

Preeti

Travelled with family
Liked: Cleanliness, room comfort
Room was clean staff helpful Did not use parking Balcony had excellent views
Stayed 3 nights in Jan 2026

10/10 Excellent

Christopher Elijah

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
When we arrived we did have a minor cleaning issue, however the staff was very friendly and quickly went above and beyond to correct the issue with professionalism and ease. We were more than satisfied with our stay and will be recommending it to any of our friends who plan on traveling to the Sydney area.
Stayed 12 nights in Dec 2025

10/10 Excellent

JON, Highlands

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The washer and dryer were useful. The room with kitchen was spacious. Walkable to many shopping malls.
Stayed 1 night in Dec 2025

8/10 Good

Grant

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Jacob

Liked: Cleanliness
Stayed 1 night in Dec 2025

6/10 Okay

Carolina

Travelled with family
Liked: Room comfort
Pool was been renovated and staff mentioned a nearby pool on phone but in person did not know how to give directions. My daughter got stuck in the lift and it would not open. There was nobody at reception every time we called ( on arrival; to open carpark access door & to ask questions).
Stayed 1 night in Dec 2025

6/10 Okay

Artur

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Wifi available but doesn't work most of the time. When it works, its very slow. Had to switch two rooms because the first one did not have enough beds for the reservation. Then again because the one we got was double booked.
Stayed 4 nights in Dec 2025

8/10 Good

Sharon

Location to getting on the cruise ship. Access to circular quay. Staff were friendly and helpful. Bathroom was dusty and there was Linkt on the floor from the clothes dryer.
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, amenities
I left something in the room and the staff were outstanding
Stayed 1 night in Sep 2025

8/10 Good

Angela

Travelled with family
Liked: Cleanliness
Great location but a bit oldish
Stayed 2 nights in Dec 2025

4/10 Poor

Roland

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Look at my previous review. We stayed before and after a cruise. Dirty and aged apartments. Great location and good size apartments, but ages and run down with poor maintenance.
Stayed 2 nights in Nov 2025