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Heybear Capsule Hotel

2.0 star property

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Photo gallery for Heybear Capsule Hotel

Interior
Lobby sitting area
Free WiFi, bed sheets
Interior detail
Shared Dormitory, Women only | Bathroom

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room

Explore the area

View in a map
8F., No.1, Sec. 2, Chongxin Rd., Sanchong District, New Taipei City, 0241
  • Place, Sanhe Night Market
    ‪3 min walk‬
  • Place, Taipei Bridge
    ‪9 min walk‬
  • Place, Dihua Street
    ‪10 min walk‬
  • Airport, Taipei (TPE-Taoyuan Intl.)
    ‪48 min drive‬

Room options

View all photos for Classic Shared Dormitory, Women only

Free WiFi, bed sheets

Classic Shared Dormitory, Women only

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Shared Dormitory, Mixed Dorm

Free WiFi, bed sheets

Classic Shared Dormitory, Mixed Dorm

9.6 out of 10
Exceptional
(7 reviews)
  • 3 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Heybear Capsule Hotel

Self parking, a refrigerator in a common area, and concierge services are available at this smoke-free capsule hotel. WiFi in public areas is free. Other amenities include laundry facilities, a computer station, and tour/ticket assistance. Housekeeping is available once per stay.
Heybear Capsule Hotel offers 214 accommodations with air conditioning. Flat-screen televisions are featured in guestrooms.

Bathrooms include rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided once per stay.

Our customers tell us they enjoy the overall property condition at Heybear Capsule Hotel. During your stay, you'll be within walking distance of Taipei Bridge. Features include free WiFi in public areas, plus concierge services and laundry facilities.
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a computer, laundry facilities, and an elevator
  • Just a 4-minute drive from Ningxia Night Market and 7 minutes from Shilin Night Market
As a guest of Heybear Capsule Hotel, you'll find tour/ticket assistance, concierge services, and laundry facilities. A computer station is on site and WiFi is free in public spaces. Heybear Capsule Hotel also features an elevator, a refrigerator in a common area, and a water dispenser. Parking is available for a fee.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available
  • Parking on site (TWD 200 per day)
  • Limited on-site self parking

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift

More

  • 10 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

More

  • Air conditioning
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: TWD 100
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: TWD 100

Special check-in instructions

The front desk is open daily from 10:00 AM - midnight
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: TWD 200 per day
  • Early check-in fee: TWD 100 (subject to availability)
  • Late check-out fee: TWD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
The front desk at this property is open daily from 10:00 AM - midnight.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Heybear Capsule Hotel New Taipei City
Heybear Capsule New Taipei City
Heybear Capsule
Heybear Capsule Capsule
Heybear Capsule Hotel Capsule Hotel
Heybear Capsule Hotel New Taipei City
Heybear Capsule Hotel Capsule Hotel New Taipei City

Heybear Capsule Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 436 out of 929 reviews
Rating 8 - Good. 368 out of 929 reviews
Rating 6 - Okay. 89 out of 929 reviews
Rating 4 - Poor. 20 out of 929 reviews
Rating 2 - Terrible. 16 out of 929 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Matthew Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Mar 2025
Verified

6/10 Okay

syahid

Liked: Cleanliness, amenities, property conditions & facilities
the room and staff is fantastic but the toilet is abit smelly and theres no bidet
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

cat

Liked: Cleanliness, amenities, property conditions & facilities
5mins walk to metro station , have lots of food option nearby Nice choice for budget travelers
Stayed 3 nights in Jun 2025
Verified

2/10 Terrible

Kwong-Lai Maurice

Disliked: Cleanliness
The amenities are very dirty (toilets, showers and shared fridge). I won't go back.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Property conditions & facilities
I can only confirm the smell described in previous reviews, also on google maps. I recommend the hotel uses ozone generarors when a room is unocupied to combat the smell. In general the hotel requires repairs due to broken equipment, e.g. broken handles in the toilett. The staff however was very nice and helpful.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

cat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to metro , and nice food option around .. easy check in and check out with nice staff members
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

wen-jie

Liked: Cleanliness, amenities, property conditions & facilities
Clean and accessible
Stayed 1 night in May 2025
Verified

10/10 Excellent

cat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close by the metro and night market with walking distance, comfortable bed with very reasonable price
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great beds in a really great neighborhood in 新北市. Capsules provide privacy and are convenient. Tons to do around the property.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Wen-Jie

Liked: Cleanliness, staff & service, property conditions & facilities
the capsules are quiet unique in Taipei
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and will stay here again

This capsule hotel is perfectly located as it’s right across the street from the subway station, making it incredibly convenient. The bus network to Taipei is also amazingly frequent and easy to access right in front of the subway entrance. It's next to SanHe Night Market and surrounded by famous local food vendors in Sanchong, making this place a paradise for food lovers. The hotel is great value for money given its prime location, accessibility, and facilities. One thing I wish I knew prior to check-in was to bring a towel as it’s not provided.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

yiteng

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Sep 2024
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's to try this capsule cabin, it had the privacy of sleep and it's cool inside, unfortunately, the tv isn't working and the door won't lock well, overall it's a good place for solo travelers.
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
A few problems with electronic key card system(took like a minute to unlock bed), but was very comfy and staff was very nice. Capsule had a lot of privacy
Stayed 3 nights in Jun 2024
Verified

8/10 Good

wen-jie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some pods smell really new, it would be nice if that smell can be improved a bit.
Stayed 1 night in May 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 9 nights in Dec 2023
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
The capsule concept is quite good, with privacy and close concept. however due to the high humidity in the room and probably lack cleaning of the mattress and blanket, I can feel the dust mites and I woke up mid night because of the sensitive skin issue of the dust mites.
Stayed 1 night in Feb 2025
Verified

8/10 Good

MICHAEL

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I like capsule hotels. This one had everything I need especially a microwave which most hostel neglect to have nowadays. Capsule need a deep cleaning, safe never work and toilets and showers where not cleaned during my 2 days there (it's seems like it). Still overall it was a good stay I'd recommend
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Grant

Liked: Cleanliness, staff & service
Broken washing machines
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Cool experience staying in the capsule. The main downside compared to a traditional hostel is that I didn't see my roommates at all - everyone gets into their capsule and there's little interaction. It could have just been the people that were there at that time, but I think a capsule is great if you're looking for privacy and not so good if you're looking to interact with fellow travellers. The common area was fine, with a decent view. Bathrooms were big. The lockers are not in the room, which is a bit of a pain, but not a major issue. Right across from an MRT station. Good value.
Stayed 3 nights in Oct 2024
Verified

2/10 Terrible

Wesley

Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed for three nights, and during two of the days, serious problems occurred but there was no help at all. On the first night, the air conditioner was broken. The capsule was as hot as a coffin. I asked for help, but no one responded. I tried to reach the hotel staff through Expedia — I’m not sure if they didn’t notice or just ignored it — but there was no reply until around three in the morning. By then, I had already gone with other guests to spend the night at a nearby internet café. The hotel refused to give a refund and only said they would offer me a one-night voucher for future use. But I have no idea when I’ll visit Taipei again, and in the end, I didn’t even know how to receive the voucher — so it just ended without any result. Once might be an accident, but twice isn’t. On the second night, I changed to another capsule, but on the third night, the machine inside kept making strange “tapping” sounds from time to time. I couldn’t sleep at all. Again, no one replied until three in the morning. Luckily, I had my NC head phone but the sleep can't be good with the hurge head-phone attached. I can only say I a luck that there are no fire incident from the broken capsule. I am so afraid.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Convenient location and friendly staff

The location is very convenient. Only 5 mnt walk across from Taipei Bridge MRT. There is 7/11 that open 24h behind the train station. But hey bear also sells tooth brush, small towel, and instant noodle for very cheap price at the front desk. Imo, they could give the small towel, tooth brush and tooth paste as a welcome kit. Its also near Sanhe night market that open at 6pm. The staffs Friendly. They available between 10am-8pm. You can ask them to keep your luggage if you need to roam the city before you check in at 3. They have locker that can fit a carry on and a small back pack. So if you have big suitcase, you have to either leave it near the locker area or put it by your capsule. The wash room (shower&toilet) can use a little cleaning and good ventilation. The walls and ceiling very dusty. Since its a communal shower. The smell linger for a while if someone took a dump. Other than that, everything else is clean. Water pressure is good. They provide shampoo and body wash on each shower. The bed, pillow and blanket are comfy and clean. Door to the room need to to be greased. It creaks everytime someone in and out. Dining area is clean. It has microwave and hot/cold water dispenser. It also has coin washer and dryer. But the washer was broken during my stay. Overall my stay in hey bear was a pleasant. Definitely will go back if i visit Taipei again.
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

Norio

Disliked: Cleanliness
連泊の場合、シーツを取り換えないためか、カプセル内外ににおいが残っている。
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Nobuyuki

静かで過ごしやすいホテル。値段相応。歯ブラシ、タオルは持参で。シャンプーはありました。 ロケーションは最高。地下鉄駅の前にあって、近所には朝食を食べられる食堂も多数あり。夜市もすぐ近くです。 近所の散策だけでも、台湾が満喫できます。
Stayed 3 nights in Dec 2025