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Pullman Taiyuan

4.5 star property

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Photo gallery for Pullman Taiyuan

A modern lobby with hanging pendant lights, a reception desk, seating area, and a large glass wall.
Exterior
Exterior
Miscellaneous
A spacious lobby with a high ceiling, hanging pendant lights, and a central seating area.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
No 7 Jin An East Street, Xinghualing District, Taiyuan, Shanxi, 30009
  • Place, Fen River Source
    ‪12 min walk‬
  • Place, Chongshan Monastery
    ‪3 min drive‬
  • Place, Shanxi University
    ‪10 min drive‬
  • Airport, Taiyuan (TYN-Wusu)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, and a view of the city.

Deluxe Room, 2 Single Beds

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Club lounge access (Executive, High Floor)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Club lounge access (Executive, High Floor)

  • 38 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed, Club lounge access

A hotel room with a sofa, armchair, side table, lamp, and a painting on the wall.

Deluxe Suite, 1 King Bed, Club lounge access

  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite, 1 King Bed, Club lounge access

Premium bedding, down duvets, minibar, in-room safe

Superior Suite, 1 King Bed, Club lounge access

  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, Club lounge access (Executive, High Floor)

Deluxe Room, 2 Single Beds, Club lounge access (Executive, High Floor)

Deluxe Room, 2 Single Beds, Club lounge access (Executive, High Floor)

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Pullman Taiyuan

Along with 3 restaurants, this hotel has an indoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, 24-hour room service, and a business center. Housekeeping is available on request.
Pullman Taiyuan offers 279 accommodations with minibars and video-game consoles. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, spring water baths, bathrobes, and slippers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
With your stay at Pullman Taiyuan, you'll be connected to a shopping center and within walking distance of Fen River Source. Free WiFi in public areas, free self parking, and 3 restaurants are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy a meal at the buffet restaurant or drinks at the lobby lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • 14 minutes by foot from Fen River Source and a 4-minute drive from Chongshan Monastery
Pullman Taiyuan offers its guests an indoor pool and a fitness center. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and 7 meeting rooms are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Pullman Taiyuan. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Taiyuan hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Pullman Taiyuan has 3 restaurants serving breakfast, lunch, and dinner.
Up@2nd - This buffet restaurant specializes in international cuisine. Open daily.
Yan Chinese Restaurant - This restaurant specializes in Regional cuisine and serves lunch and dinner. Open daily.
V Lounge - This lobby lounge serves light fare only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 108 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Up@2nd
  • V Lounge
  • Yan Chinese Restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 20 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels
  • IPod dock
  • Video game console

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pullman Taiyuan

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 230.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 108 per person
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: CNY 230.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Pullman Taiyuan Hotel
Pullman Taiyuan
Pullman Taiyuan China - Shanxi
Pullman Taiyuan Hotel
Pullman Taiyuan Taiyuan
Pullman Taiyuan Hotel Taiyuan

Pullman Taiyuan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 38 out of 68 reviews
Rating 8 - Good. 23 out of 68 reviews
Rating 6 - Okay. 3 out of 68 reviews
Rating 4 - Poor. 2 out of 68 reviews
Rating 2 - Terrible. 2 out of 68 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

QINGHUI

Liked: Cleanliness, staff & service, property conditions & facilities
VERY HELPFUL STAFF
Stayed 1 night in May 2023
Verified

10/10 Excellent

Al

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in the Northern area of the town. Totally worth it!
Stayed 4 nights in May 2024
Verified

10/10 Excellent

wei han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient location and nice facility
Stayed 2 nights in Jun 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon hôtel

Séjour très agréable. Belle piscine. Personnels très serviables.
Stayed 3 nights in Apr 2021
Verified

10/10 Excellent

Changle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel service is good. Room and bed is very comfortable and price is acceptable. Only not close to the down town city.
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Arun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 day stay in Taiyuan

The hotel is upscale and the location is great. There is a mall across the side street that has a supermarket in the basement, as well as some restaurants. The staff is excellent and very helpful.They will go out of their way to make you comfortable. Ivo Chen was very helpful and spoke excellent English, which was great as I do not speak any Chinese. He also arranged for extra water bottles. I ate a buffet lunch on Friday in the restaurant and they had a nice variety of dishes. Tracy was very helpful and asked me if I wanted to have steak which I did not know was available. The steak was quite thin, but decent. It was the Mid Autumn festival and Tracy sent extra moon cakes to my room. Mike was also helpful, along with the other front desk staff.
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Staff were friendly and helpful, also loved Accor's signature perfume throughout the property.
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

YUSHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay in Taiyun

這是我第一次到太原，出差短暫住一晚，對面就有富力廣場很好逛，飯店很新又乾淨，床非常非常好睡！推薦推薦～
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
整體環境和服務品質都讓人感到舒服！
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything! The hotel is outstanding! Staff were helpful at all times even into the late evening. Food was always top class and the size of the room was very big. I had a delightful time!
Stayed 6 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staffs, room is clean, meet my expectation for a five stars hotel
Stayed 1 night in Jun 2019
Verified

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
酒店座落太原東北角一小區，距離市中心頗遠。 鄰近 local 商場內有 supermarket ，Starbucks 等，不過早上開 8:30，附近也沒有很多早餐選擇。 Pullman 品牌既酒店沒有令人失望， clean with comfortable bed. We had good stay there.
Stayed 2 nights in May 2019
Verified

10/10 Excellent

MENGWEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
前台人員態度及服務極佳，值得讚許！
Stayed 2 nights in May 2019
Verified

10/10 Excellent

HUANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務好，住起來舒適，但是Hotel.com沒有帶早餐的選項
Stayed 1 night in Mar 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

a hotel never come back

room is very very hot despite we already turn off the air conditioning. Breakfast is terrible
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Verified traveller

good
Stayed 6 nights in Nov 2018
Verified

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service
Wifi was funny,and the breakfast was a bit sparse.The staff were very helpful though.
Stayed 1 night in Nov 2018
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The air conditioning is terrible. It was kept at 28 C at all time. Too hot when sleeping. Bell service is poor.
Stayed 2 nights in Oct 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible. They only have the heater working, so it’s very hot and can’t sleep.
Stayed 1 night in Oct 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in was ok, no help with luggage and staff not welcoming. I only stay here because it is clean and the price is decent. They say the hotel is non-smoking, but cigarette smell came into our room everyday and caused us to keep coughing. When complained to the night duty manager, he said “yes, it’s non-smoking, but Chinese people don’t pay attention” He simply implied that he would not go and check who was smoking....this is so unacceptable. They really need better hospitality training!!
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A bit confusing to find, as it’s in a residential community. But this hotel is very clean and quiet. The lobby and rooms are nice and modern. The executive lounge was very nice. Staff are friendly. Quiet gem in a noisy city
Stayed 2 nights in Jun 2018
Verified

10/10 Excellent

kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得推荐

保持一概星级酒店的水准。距离超市，购物广场很近，绝对值得推荐。
Stayed 1 night in Dec 2017
Verified

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

靠近新開發區的新旅館

如果希望入住值價比高的旅館, 但可以接受距離鬧區市中心有一些距離, 或者是要離機場近的, 可以選擇此旅館
Stayed 3 nights in Dec 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ここを選んで良かった

良かったと思います。スタッフたちはとても親切で、スーパーもすぐ近くにいる
Stayed 2 nights in Nov 2017
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed stay there,will visit it again next time .

Great services,very friendly staffs,new hotel,next to shopping mall,
Stayed 1 night in Sep 2017