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Grandeur Thermal Spa Resort

3.0 star property

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Photo gallery for Grandeur Thermal Spa Resort

Garden
Exterior
Family Cottage, 3 Bedrooms | Private kitchen
Porch
Family Cottage, 3 Bedrooms

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Pool
  • Kitchen
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
281 Spa Rd, Taupo, Waikato, 3378
  • Spa Thermal Park
    ‪1 min walk‬
  • A.C. Baths
    ‪9 min walk‬
  • Taupo Hot Springs
    ‪6 min drive‬
  • Taupo (TUO)
    ‪13 min drive‬

Room options

View all photos for Family Studio

Family Studio

Family Studio

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Chalet

Superior Chalet | Living area

Superior Chalet

  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Cottage, 3 Bedrooms

Family Cottage, 3 Bedrooms | Private kitchen

Family Cottage, 3 Bedrooms

  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Bunk Bed

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About this property

Grandeur Thermal Spa Resort

Hotel in Taupō with free parking
An outdoor pool, a business center, and a garden are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area. Housekeeping is available on request.
Grandeur Thermal Spa Resort offers 25 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations at this 3-star hotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils.

Bathrooms include showers and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Grandeur Thermal Spa Resort. During your stay, you're just a quick walk from Spa Thermal Park. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi in some public areas
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool
  • Amenities include a business center, meeting rooms, and a terrace
  • Onsite recreation includes a playground
  • Guests have great things to say about the clean accommodations and the location
  • Steps from Spa Thermal Park and 11 minutes by foot from A.C. Baths
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. A business center and meeting rooms are available. An outdoor pool, a terrace, and a garden are also featured at Grandeur Thermal Spa Resort. Free self parking is available.

This 3-star Taupō hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Playground

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: NZD 20 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 20.0 per day.
  • Cribs (infant beds) are available for NZD 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: NZD 20 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: NZD 20.0 per day
  • Rollaway bed fee: NZD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grandeur Thermal Spa Resort Taupo
Grandeur Thermal Spa Taupo
Grandeur Thermal Spa
Hotel Grandeur Thermal Spa Resort Taupo
Taupo Grandeur Thermal Spa Resort Hotel
Hotel Grandeur Thermal Spa Resort
Grandeur Thermal Spa Taupo
Grandeur Thermal Spa Taupo
Grandeur Thermal Spa Resort Hotel
Grandeur Thermal Spa Resort Taupo
Grandeur Thermal Spa Resort Hotel Taupo

Grandeur Thermal Spa Resort Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 120 out of 557 reviews
Rating 8 - Good. 206 out of 557 reviews
Rating 6 - Okay. 113 out of 557 reviews
Rating 4 - Poor. 77 out of 557 reviews
Rating 2 - Terrible. 41 out of 557 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and tidy, lovely quiet area Beds are super comfy! Kitchenette has almost everything you need which was super helpful Staff at reception were very friendly, great service and communication
Stayed 3 nights in Mar 2025

8/10 Good

Pravin

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
You get what you paid for overall good but the toilets need to have an extraction fan in the superior chalets it’s so stink other than that everything is good
Stayed 1 night in Mar 2025

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely!
Stayed 2 nights in Mar 2025

10/10 Excellent

William Wah Yick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel is located at private valley. The unit is roomy, with upper floor and 3 beds. Parking is convenient.
Stayed 1 night in Feb 2025

8/10 Good

Kathryn

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff member I dealt with was lovely. I think we stayed in the same room in 2020 (204). The bathroom desperately needed upgrading then and is worse now. It was cleaned as much as possible, but framing and the shower is bubbling and crumbling away. The soap dish was broken with the remnant left. In the kitchen, the scrubbing brush was filthy and old, with the dishwasher liquid so watered down as to be useless. The shabby chic look is because the place has been let go, rather than being an intentional design choice. It wouldn’t take much to lift the standard.
Stayed 1 night in Mar 2025

2/10 Terrible

David

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Mar 2025

6/10 Okay

Cherise

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This was my second stay at Grandeur Thermal Spa Resort. My previous stay was about 14 months prior. The facilities were definitely not a five star stay then, but they have gone significantly downhill. The shower in our room had standing water as if it had not drained from the person who stayed there before. The corner that had the appliances smelled like something was burning and we could hear electrical crackling, so we opted to unplug all the appliances for the night for fear of an electrical fire. The smell of the room was also incredibly unpleasant. It smelled old and mildewy and was very off-putting. Staff interactions were average, and we were told a bit brusquely that the front desk attendant did not like to stay at the desk after 6:30 to wait for people to arrive.
Stayed 1 night in Feb 2025

8/10 Good

Melanie, McCracken

Travelled with family
Liked: Cleanliness, staff & service
Although the property looked a bit run down externally, the room we stayed in was clean and spacious, and the beds were very comfortable. Cooking facilities in the room were adequate for our needs. It was conveniently within walking distance of the spa park. The price was very affordable for travellers on a budget.
Stayed 1 night in Feb 2025

8/10 Good

Jasdeep

Stayed 1 night in Feb 2025

4/10 Poor

Darrell

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice peaceful stay, had everything that we needed.
Stayed 3 nights in Feb 2025

6/10 Okay

Karl

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The property has potential, is not too far from Lake or other things to do.Has lots of space that can be improved. Just seems a bit neglected, but the room did what we needed,we spent a weekend and it was ok.
Stayed 2 nights in Feb 2025

6/10 Okay

Joanne

Travelled with family
Disliked: Cleanliness
I like that we had adequate shelter and basic facilities but it's a motel, it is NOT a hotel! It should have at least a shared laundry room and either shared cooking facilities or a cooktop (plugin is fine). This place had a shared, unsheltered, barely clean BBQ outside! This was a cheap and nasty little establishment which boasted of a restaurant, hot pools, and used dodgy advertising pictures to make it look like a top notch establishment! BTW, it was only AFTER we had confirmed our booking that they said the restaurant and hot pools were not a going concern! I wouldn't recommend this place.
Stayed 3 nights in Feb 2025

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms for the price with a balcony out front and easy parking right outside the room. We had a lovely stay
Stayed 4 nights in Feb 2025

4/10 Poor

Alessa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Very dirty bathroom. The room is very noisy. But we had air conditioning that was good
Stayed 2 nights in Feb 2025

8/10 Good

Lana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this motel a few times and I really enjoy that the motel is at the end of the road so there is no traffic, no noise. The motel is fairly small so it's quiet and friendly.
Stayed 3 nights in Feb 2025

2/10 Terrible

Toni

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Be aware that check in is not until 3pm. There is no staff ever in reception and you need to phone when arrived. We did not have phone access so this was a problem. Also be aware the rooms share a wall and the noise at night is terrible. There are no phones in the rooms so we were unable to phone anyone to advise of the party happening next door to us all night. Property is located out of town and not close to any restaurants etc which is also inconvenient.
Stayed 1 night in Feb 2025

8/10 Good

Darren

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Jonathan

Travelled with group
Liked: Amenities, property conditions & facilities
Good place
Stayed 1 night in Feb 2025

4/10 Poor

Marie

Disliked: Amenities, property conditions & facilities
Tĥere was no tv signal. I should have been told this when checking in. There was quite alot of dust around skirting boards. The air conditioning was old and very cold but necessary in the heat.
Stayed 1 night in Feb 2025

6/10 Okay

Shivkumar

Liked: Staff & service
Disliked: Cleanliness
I found this property cheaper than the others in the area and I was looking for a short term stay so I chose this. It was in line with my expectations for the price offered. My only suggestion would be that the rooms (especially the linen) could be a little cleaner. Otherwise, I was reasonably satisfied.
Stayed 2 nights in Jan 2025

8/10 Good

Julia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Very happy with unit, some parts could do with a spruce up with some paint. Creek could do with a clean up to look prettier
Stayed 2 nights in Jan 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

8/10 Good

MT

Liked: Staff & service, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

MT

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Jan 2025