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Grandeur Thermal Spa Resort

3.0 star property

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Photo gallery for Grandeur Thermal Spa Resort

Property grounds
Family Cottage, 3 Bedrooms | Living area
Family Studio
Property grounds
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
281 Spa Rd, Taupo, Waikato, 3378
  • Place, Spa Thermal Park
    ‪1 min walk‬
  • Place, A.C. Baths
    ‪8 min walk‬
  • Place, Golf Club Taupō
    ‪11 min walk‬
  • Airport, Taupō Airport (TUO)
    ‪11 min drive‬

Room options

View all photos for Superior Chalet

Superior Chalet | Living area

Superior Chalet

7.6 out of 10
Good
(37 reviews)
  • Garden view
  • 56 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Studio

Family Studio

Family Studio

8.4 out of 10
Very good
(51 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Cottage, 3 Bedrooms

Family Cottage, 3 Bedrooms

Family Cottage, 3 Bedrooms

  • Garden view
  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Single Bunk Bed

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About this property

Grandeur Thermal Spa Resort

An outdoor pool, a business center, and a garden are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area. Housekeeping is available on request.
Grandeur Thermal Spa Resort offers 25 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations at this 3-star hotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils.

Bathrooms include showers and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Grandeur Thermal Spa Resort. During your stay, you're just a quick walk from Spa Thermal Park. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi in some public areas
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool
  • Amenities include a business center, meeting rooms, and a terrace
  • Onsite recreation includes a playground
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Spa Thermal Park and 9 minutes by foot from A.C. Baths
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. A business center and meeting rooms are available. An outdoor pool, a terrace, and a garden are also featured at Grandeur Thermal Spa Resort. Free self parking is available.

This 3-star Taupō hotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Playground

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: NZD 20 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 20.0 per day.
  • Cribs (infant beds) are available for NZD 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: NZD 20 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: NZD 20.0 per day
  • Rollaway bed fee: NZD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Grandeur Thermal Spa Resort Taupo
Grandeur Thermal Spa Taupo
Grandeur Thermal Spa
Hotel Grandeur Thermal Spa Resort Taupo
Taupo Grandeur Thermal Spa Resort Hotel
Hotel Grandeur Thermal Spa Resort
Grandeur Thermal Spa Taupo
Grandeur Thermal Spa Taupo
Grandeur Thermal Spa Resort Hotel
Grandeur Thermal Spa Resort Taupo
Grandeur Thermal Spa Resort Hotel Taupo

Grandeur Thermal Spa Resort Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 145 out of 662 reviews
Rating 8 - Good. 249 out of 662 reviews
Rating 6 - Okay. 131 out of 662 reviews
Rating 4 - Poor. 90 out of 662 reviews
Rating 2 - Terrible. 47 out of 662 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Rohit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in Dec 2025

10/10 Excellent

sabrina

Liked: Cleanliness, staff & service, amenities
Super room and place
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
When you arrive the reception building looks a bit run down. But the rooms are separate houses further away surrounded by nature and a little stream running in front. The rooms are very clean, new towels and bedsheets and the bathroom is modern and newly renovated. Also had a spa bath in a backroom. It's spacious and super quiet, apart from the singing birds. Highly recommend.
Stayed 1 night in Dec 2025

10/10 Excellent

Reynold

Liked: Cleanliness, staff & service, property conditions & facilities
A delightful stay. Coming again.
Stayed 1 night in Dec 2025

8/10 Good

Tahari

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room we had was actually pretty nice. I have read some mixed reviews but my 14 and 10 year old daughters and I found it fine for our 1 night stay in Taupo. It's further out from the town area but we had a car so wasn't too worried. The area itself did look a bit old and reception area run down but it was cheap and the shower was warm, bathroom clean, room itself was warm enough and beds fine. Would stay again if I had to.
Stayed 1 night in Dec 2025

10/10 Excellent

Reynold

Liked: Cleanliness, staff & service, property conditions & facilities
Yes, yes.
Stayed 1 night in Dec 2025

4/10 Poor

Gordon

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Yes parking was good
Stayed 2 nights in Dec 2025

10/10 Excellent

Reynold

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Sara

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always a good stay 👍
Stayed 2 nights in Oct 2025

10/10 Excellent

Sara

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always nice to stay, easy check in & check out, quite nice rooms, will be back soon 🤓
Stayed 1 night in Dec 2025

10/10 Excellent

Kanchana

Stayed 1 night in Nov 2025

2/10 Terrible

Jennifer

Stayed 2 nights in Nov 2025

8/10 Good

Elise

Travelled with family
Liked: Cleanliness, amenities
So peaceful and quiet.
Stayed 1 night in Nov 2025

10/10 Excellent

Graham

Liked: Cleanliness, amenities
Clean room and bed
Stayed 2 nights in Nov 2025

6/10 Okay

Louisa

Stayed 1 night in Nov 2025

4/10 Poor

Alison

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To be completely honest I didn’t even enter the premises as it was pretty terrible and the property looked like it had been through a hurricane. It looked unsafe and dirty so I turned around and got accommodation elsewhere
Stayed 1 night in Nov 2025

4/10 Poor

Steve

Travelled with partner
Disliked: Amenities, property conditions & facilities
Not grand or thermal or a resort. Run down DUMP
Stayed 1 night in Nov 2025

8/10 Good

Mr Ronald J

Stayed 1 night in Oct 2025

8/10 Good

Rozhan, Raumati Beach

Travelled with family and small children
Liked: Cleanliness
Peaceful and relaxing. A short drive to most things in town.
Stayed 3 nights in Oct 2025

8/10 Good

Balaji

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good. Recommend!
Stayed 4 nights in Oct 2025

10/10 Excellent

Navjot

Liked: Cleanliness, staff & service, property conditions & facilities
Secure and very pet friendly
Stayed 2 nights in Oct 2025

8/10 Good

Cherry

Liked: Cleanliness
Basic but neatly presented room, clean enough. Location is nice if you like a quiet area, but still close enough/short drive to key areas like Huka Falls and Taupo town centre. Soundproofing is not the best though so expect to hear your neighbour moving about. The room was listed as having a hairdryer but this was not there upon check-in. Went to ask reception the next day but reception was unmanned, so I just skipped and air-dried… no biggie, just a small irk. Parking is very easy, right outside your room on a gravel area.
Stayed 2 nights in Oct 2025

4/10 Poor

Christine

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The linen/towels etc were nice and clean and the bed was very comfortable but the level of maintenance for the whole property was very poor. I imagine that it was a lovely property and with some scrubbing of the walls and waterblasting and painting e.g the railings outside the rooms would really help. Yes there'd been some extremely heavy rain and gumboots, if we had some to get through the large puddles outside the rooms. It could look really nice again with some physical effort.
Stayed 1 night in Oct 2025

8/10 Good

Symon

Liked: Cleanliness, staff & service, room comfort
Honestly, when i arrived the first impressions were: "Have I been scammed? Is this place still open?" I couldnt see anyone around and the buildings looked pretty run down. However, I did receive a very warm welcome and the room was very clean and well put together. The place is dated. However, it is comfortable and fine if you dont need to walk anywhere for anything.
Stayed 2 nights in Oct 2025

6/10 Okay

Chris

Travelled with partner
Disliked: Property conditions & facilities
Basic accommodation at a budget price
Stayed 1 night in Oct 2025