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Sapphire Palms Motel

3.0 star property

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Photo gallery for Sapphire Palms Motel

A rocky water feature with cascading water.
Property entrance
A hotel room with a brick-patterned wall, a bed with patterned bedding, a balcony with a wooden railing, and a seating area with a round table.
A hotel room with two beds, each with a headboard, a nightstand, and a bedside table.
A rock pool with a waterfall, surrounded by a white fence and greenery.

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
178-182 The Entrance Rd, The Entrance, NSW, 2261
  • Place, The Entrance Ocean Baths
    ‪16 min walk‬
  • Place, Blue Bay Beach
    ‪19 min walk‬
  • Place, Toowoon Bay Beach
    ‪3 min drive‬

Room options

Deluxe Family Room

  • Sleeps 5
  • Free Wi-Fi

Family Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Premium Room - Ground Floor - 1 Queen Bed and 1 Single Bed

A swimming pool with a white fence, a blue canopy, and palm trees in the background.

Premium Room - Ground Floor - 1 Queen Bed and 1 Single Bed

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Queen Room Ground Floor - 1 Queen and 1 Single Bed

A hotel room with two beds, a brick wall, and a painting.

Deluxe Queen Room Ground Floor - 1 Queen and 1 Single Bed

7.4 out of 10
Good
(12 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Queen Room

A bedroom with a bed, a sofa, and a nightstand.

Queen Room

9.6 out of 10
Exceptional
(8 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room Ground Floor - 1 Queen and 2 Single Bed

A hotel room with two beds, each with a headboard, a bedside table, and a framed picture on the wall.

Family Room Ground Floor - 1 Queen and 2 Single Bed

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Family Room Ground Floor - 2 Queen and 1 Single Bed

A hotel room with two beds, a painting on the wall, and a window with curtains.

Deluxe Family Room Ground Floor - 2 Queen and 1 Single Bed

  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Interconnecting Room Ground Floor - 2 Queen and 2 Single Bed

A hotel room with two beds, each with a headboard, a nightstand, and a bedside table.

Interconnecting Room Ground Floor - 2 Queen and 2 Single Bed

  • 48 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Large Family Room Upstairs Room - 2 Queen Bed and 1 Single Bed

A hotel room with two beds, a dining table, and orange chairs.

Large Family Room Upstairs Room - 2 Queen Bed and 1 Single Bed

  • 45 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Queen with Balcony Upstairs Room - 1 Queen and 1 Single Bed

A hotel room with three beds, each with a patterned bedspread and matching pillows. There is a framed picture on the wall and a small table between the beds.

Deluxe Queen with Balcony Upstairs Room - 1 Queen and 1 Single Bed

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for King Room with Balcony (Upstairs Room)

A hotel room with a brick wall, a bed with patterned bedding, a small table, and a chair.

King Room with Balcony (Upstairs Room)

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Triple Room

A hotel room with two beds, a nightstand, and a window with curtains.

Premium Triple Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Premium Triple Room

A hotel room with two beds, each with a headboard, a nightstand, and a bedside table.

Premium Triple Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed
  • Free Wi-Fi

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The price is €44
includes taxes & fees
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About this property

Sapphire Palms Motel

This motel features a full-service spa, an outdoor pool, and a microwave in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a refrigerator in a common area, a children's pool, and a garden are onsite.
Sapphire Palms Motel offers 20 air-conditioned accommodations with minibars and shared/communal kitchens. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide.
Guests can indulge in a pampering treatment at the motel's full-service spa. The spa is open daily.
During your stay at Sapphire Palms Motel, you'll be within walking distance of The Entrance Ocean Baths. Enjoy features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • English breakfast served daily for a fee
  • Splash around at the waterslide or swim in the outdoor pool
  • Indulge in a treatment at the full-service spa
  • Amenities include a multilingual staff, a shared microwave, and a shared refrigerator
  • 15 minutes by foot from The Entrance Ocean Baths and a 2-minute drive from Wyrrabalong National Park
Sapphire Palms Motel offers its guests a full-service spa, a waterslide, and an outdoor pool. WiFi is free in public spaces. A children's pool, barbecue grills, and multilingual staff are also featured at Sapphire Palms Motel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star The Entrance motel.

For a fee, guests can enjoy English breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily English breakfast available 8:00 AM to 10:00 AM for a fee: AUD 25 for adults and AUD 25 for children

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Waterslide

Family friendly

  • Children's pool
  • In-room microwave
  • Mini-fridge
  • Outdoor pool
  • Waterslide

Conveniences

  • Limited-hour front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Portable shower seat
  • Well-lit path to entrance

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Mini-fridge
  • Minibar
  • Oven
  • Shared kitchen access
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 2:00 PM - 9:00 PM
The check-in location differs from the property location; go to: [corner of Boomerang and The Entrance Road]
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not provide towels for use at the pool, spa and beach.
Guests driving to the property should use the following address for GPS: 1 Boomerang Road, the Entrance, 2261.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately AUD 25 for adults and AUD 25 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 2:00 PM - 9:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to corner of Boomerang and The Entrance Road
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g., directions). For any questions, please contact the property using the information on the booking confirmation.
Guests who require a wheelchair-accessible room should book the Deluxe Queen Room Ground Floor room type and contact the property after booking to confirm.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Alcohol isn't served at Sapphire Palms Motel.

Property is also known as

Sapphire Palms Motel The Entrance
Sapphire Palms Motel
Sapphire Palms The Entrance
Sapphire Palms
Sapphire Palms Motel Motel
Sapphire Palms Motel The Entrance
Sapphire Palms Motel Motel The Entrance

Sapphire Palms Motel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 74 out of 290 reviews
Rating 8 - Good. 95 out of 290 reviews
Rating 6 - Okay. 70 out of 290 reviews
Rating 4 - Poor. 34 out of 290 reviews
Rating 2 - Terrible. 17 out of 290 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location every thing you need onsite and local attractions close by
Stayed 1 night in Mar 2026
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities
Friendly staff, comfortable bed & convenient location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owners were friendly and everything was amazing
Stayed 1 night in Oct 2025
Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and always happy to help.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Monica

Room are very clean and tidy and comfortable.would talk me family and friends about this place.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Philip

Liked: Amenities
Great location , very helpful staff
Stayed 1 night in Apr 2025
Verified

8/10 Good

Catriona

Liked: Cleanliness
Disliked: Amenities
The room was clean and spacious.
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Tracey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusting walked in walked out.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, nice staff, lovely staff on reception to book in.
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very pleasant and my daughter loved the pool area.
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was super comfortable
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for our visit
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff work hard to ensure you are looked after, nice property for what you pay.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Samantha

Liked: Cleanliness, staff & service
Check in was fast. Room was very clean and tidy
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

john

Liked: Cleanliness
Everything was great thank you 😊
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Cheap and great pool and spa and close to club walking distance
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms. Impeccable bathroom. Comfy bed and sofa. Nice managers/owners and very helpful.
Stayed 1 night in May 2025
Verified

8/10 Good

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & tidy room, very close to beaches & town centre.
Stayed 2 nights in Jan 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean budget motel

Budget motel with clean rooms. Had everything we needed for our stay. Friendly staff
Stayed 2 nights in Dec 2022
Verified

8/10 Good

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed there several times, and the best thing is value for money and location, except for a bit of traffic noise which varies, but it is on the junction of a main road, which is a plus and a minus, I guess. Also, only a 10–12-minute walk to The Entrance shops.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Rhiannon

Liked: Staff & service
Rooms are enough to sleep in but quite small for a family of 4.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Property is older but very well maintained and clean. And the slide in the pool was a big plus for the kids.
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2025
Verified

8/10 Good

Darcy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and courteous reception.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Leire

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money, Leo was very friendly and helpful. Close to all amenities. Club just down the road. Quiet area, this is our second time there will definitely be back ❤️❤️❤️
Stayed 1 night in Dec 2024

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