"The folks at Castletown Hotel really looked after me again this week, will definitely be staying again. " More
15 Mar 2024 by jc
thank you for your stay and the team will be so pleased with reading of your experience and we look forward to your next stay. Have a good weekend Kind Regards
16 Feb 2024 by jc
Thank you for your stay and so pleased you will return our team will be so happy to read this review
5 Dec 2023 by jc
Hi Thank you for your stay and so pleased you are looking forward to next time our team will be so pleased to welcome you back..
17 Nov 2023 by Emma
Good Evening Gary, Thank you for the review, we look forward to welcoming you on your next stay with us. Kind Regards, Emma
18 Aug 2023 by jc
Hi good afternoon and thank you for your stay so good you enjoyed our food and value we appreciate your comments
26 Aug 2023 by Emma
Good Afternoon Sarah, Thank you for the review we're glad you had a nice stay with us and enjoyed the coastline of Castletown. Kind Regards, Emma
13 Jun 2022 by jc
Hi thankyou for your stay and so pleased you like our food and would return your review is much appreciated
18 Mar 2020 by jc
Hi Good Morning and thank you for staying with us and hope when travels are back to normal you will think to return. Thank you
30 Dec 2019 by jc
Hello good morning and thank you for staying with us and so pleased you found our team to be friendly and great service , food etc and loved your room . Please let me know which room it was so I can check out the mattress. Thank you for your review we do appreciate it. Kind Regards reservations
15 Aug 2018 by jc
Hi Good morning and thankyou for staying with us and taking the time to post a review we do appreciate it and I will pass your comments onto the team.
The property is closed between 24 December and 27 December.
The property is closed: New Year's Eve and New Year's Day.
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A library, a terrace, and tour or ticket assistance are also featured at the eco-certified Castletown Hotel. Limited free parking is available on a first-come, first-served basis. A complete renovation of Castletown Hotel was completed in June 2020. This 3-star Thurso hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Castletown Hotel offers 28 accommodations with coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation includes desks. Beds feature Egyptian cotton sheets, down duvets and premium bedding. This Thurso hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Main Restaurant – This family restaurant serves breakfast and dinner.
Bar Lounge – This bar specialises in local and international cuisine and only serves dinner. Open daily.
Room service (during limited hours) is available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 7:30 AM - 11:00 PM. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:30 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 7:30 AM - 11:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.
