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Hampton Inn by Hilton Tijuana

3.5 star property

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Photo gallery for Hampton Inn by Hilton Tijuana

Indoor pool, open 10:00 AM to 9:00 PM, pool loungers
Room, 2 Double Beds, Non Smoking
Exterior
Restaurant
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi

Explore the area

View in a map
Av. Universidad 1951-133, Col. Otay, Tijuana, BC, 22427
  • Place, Autonomous University of Baja California
    ‪2 min walk‬
  • Place, Alameda Otay
    ‪7 min walk‬
  • Place, U.S. Consulate General Tijuana
    ‪15 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed, Refrigerator

Room, 1 King Bed, Refrigerator

Room, 1 King Bed, Refrigerator

8.4 out of 10
Very good
(42 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(65 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Refrigerator

Room, 1 Queen Bed with Sofa bed, Refrigerator

Room, 1 Queen Bed with Sofa bed, Refrigerator

8.6 out of 10
Excellent
(8 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Refrigerator

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, Refrigerator

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium King Room with Sofa Bed and Bath

Premium King Room with Sofa Bed and Bath

Premium King Room with Sofa Bed and Bath

  • 25 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Queen Room With Sofa Bed And Fridge-Non-Smoking

  • Sleeps 4

Queen Room With Accessible Roll In Shower-Non-Smoking

  • Sleeps 2

Larger Room

  • Sleeps 2

King Room With Mini Fridge-Non-Smoking

  • Sleeps 2

Room With Two Double Beds-Non-Smoking

  • Sleeps 4

Similar properties

Exterior
Holiday Inn Express & Suites Tijuana Otay by IHG
Mesa de Otay
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.8 out of 5, Exceptional, 1,011 reviews
The price is €128
includes taxes & fees
16 May - 17 May
Holiday Inn Express & Suites Tijuana Otay by IHG

About this property

Hampton Inn by Hilton Tijuana

Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour health club. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and free airport drop-off. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hampton Inn by Hilton Tijuana offers 176 air-conditioned accommodations with fireplaces and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Tijuana hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.
Our customers tell us they can't get enough of the helpful staff at Hampton Inn by Hilton Tijuana. During your stay, you're just a quick walk from Autonomous University of Baja California. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute walk from Autonomous University of Baja California and 7 minutes by foot from Alameda Otay
  • Free airport drop-off and local-area shuttle service
Hampton Inn by Hilton Tijuana offers its guests an indoor pool and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. The business-friendly Hampton Inn by Hilton Tijuana also features tour/ticket assistance, coffee/tea in a common area, and concierge services. An area shuttle within 10 kilometers and a shuttle from the hotel to the airport (available on request) are free. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Tijuana hotel is smoke free.

Guests are served free buffet breakfast daily from 6 AM to 10 AM.
Hampton Inn by Hilton Tijuana has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free airport drop-off shuttle from 5:00 AM to 9:00 PM on request
  • Free area shuttle up to 10 kilometres
  • Free secured, covered self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Golf
  • Indoor pool
  • Shopping centre

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2017
  • Communal living room
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hilton Tijuana Hotel

Hampton Inn Hilton Tijuana

Hampton Inn by Hilton Tijuana Hotel

Hampton Inn by Hilton Tijuana Tijuana

Hampton Inn by Hilton Tijuana Hotel Tijuana

Hampton Inn by Hilton Tijuana Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 689 out of 1000 reviews
Rating 8 - Good. 171 out of 1000 reviews
Rating 6 - Okay. 61 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 46 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Fernando

Stayed 4 nights in Feb 2026

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
The rooms was spotless. Free ride to the airport. Nice staff.
Stayed 1 night in Jan 2026

8/10 Good

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities
Everything was good - the room, the staff, the breakfast. The only thing that I didn’t like was that there were no hot water in the pool shower and the water in the pool could be a little warmer. All the rest was very good!
Stayed 1 night in Feb 2026

8/10 Good

Alejandro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
limpio, buen desayuno, personal amabre y bien ubicado
Stayed 1 night in Feb 2026

10/10 Excellent

Mario

Stayed 1 night in Jan 2026

10/10 Excellent

Zulma

Stayed 1 night in Jan 2026

10/10 Excellent

Jose Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Great experience. Hotel was clean, staff was friendly
Stayed 5 nights in Jan 2026

10/10 Excellent

Jose M

Stayed 1 night in Jan 2026

10/10 Excellent

Roxana

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
So disappointed that the pool was so cold. I only booked for the pool
Stayed 1 night in Jan 2026

4/10 Poor

Maria G Perez

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I arrived at the property at approximately 7:00 PM and was disappointed with the lack of information and guidance provided during check-in. The front office representative did not share any information about the hotel facilities or amenities. As a guest, I had to ask whether parking was provided and whether it was complimentary, which should have been communicated proactively. No overview was given regarding the pool, gym, or other amenities. Later in the evening, I had to call the front desk to ask about the pool and gym hours and location. When we finally reached the pool, we discovered that the pool was cold and that towels required a $25 deposit, information that was never shared with us in advance. This was unexpected and inconvenient. Overall, I felt that I was not properly informed or oriented to the property, which negatively impacted my experience. Basic guest information — especially regarding amenities, hours, and additional charges or deposits — should be clearly communicated at check-in. I wanted to share this feedback so it can be addressed and improved for future guests.
Stayed 1 night in Jan 2026

10/10 Excellent

AURELIO

Liked: Cleanliness, staff & service, property conditions & facilities
Exceeded all expectations. My room was impeccable, clean, modern, and incredibly comfortable with fresh linens and thoughtful touches everywhere. The staff couldn’t have been more welcoming and attentive, making me feel right at home from check-in to checkout. The location is ideal, very close to the US Embassy, and every detail from the quiet atmosphere to the amenities was top-notch. 100% recommend—I’ll definitely return on my next trip to Tijuana!
Stayed 2 nights in Jan 2026

10/10 Excellent

Jose

Stayed 1 night in Jan 2026

10/10 Excellent

JUAN

Stayed 1 night in Jan 2026

10/10 Excellent

RAMIRO

Stayed 1 night in Dec 2025

8/10 Good

Ryan

Stayed 1 night in Jan 2026

6/10 Okay

Edgar

Liked: Cleanliness
The ac would not work. After calling front desk about 45 minutes later they came to fix. Also the tv was not working. They asked if we would like a different room but we had already situated our belongings.
Stayed 1 night in Jan 2026

8/10 Good

Ryan

Stayed 3 nights in Jan 2026

8/10 Good

Ryan

Stayed 3 nights in Jan 2026

10/10 Excellent

Bruno

Travelled with family
Liked: Cleanliness, staff & service
Clean room and property. Included breakfast a big plus.
Stayed 1 night in Jan 2026

10/10 Excellent

Dalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

8/10 Good

Ryan

Stayed 1 night in Jan 2026

10/10 Excellent

Fruebel

Stayed 2 nights in Jan 2026

6/10 Okay

John

Stayed 1 night in Dec 2025

10/10 Excellent

Alejandro

Stayed 1 night in Dec 2025

2/10 Terrible

Jessica

Disliked: Cleanliness
.
Stayed 1 night in Dec 2025