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Aparthotel

Citadines Shinjuku Tokyo

3.5 star property

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Photo gallery for Citadines Shinjuku Tokyo

A multi-story hotel with a modern facade, featuring a mix of yellow and blue panels, and a prominent 'Citadines' sign.
A modern gym with exercise equipment, large windows, and a view of a cityscape.
Daily buffet breakfast for a fee
A modern interior with a reception desk, seating area, and a view of the outdoors.
Executive Studio, 2 Single Beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Gym

Explore the area

View in a map
1-28-13 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022
  • Place, Shinjuku Gyoen National Garden
    ‪5 min walk‬
  • Place, Isetan Department Store Shinjuku
    ‪10 min walk‬
  • Place, Omoide Yokocho
    ‪15 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪42 min drive‬

Room options

View all photos for Studio (Double)

Studio (Double)

Studio (Double)

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio, 2 Single Beds

Studio, 2 Single Beds

Studio, 2 Single Beds

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Studio, 2 Single Beds

Executive Studio, 2 Single Beds

Executive Studio, 2 Single Beds

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Studio (Double)

Executive Studio (Double)

Executive Studio (Double)

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Executive Room

A hotel room with a bed, a sofa, a TV, a coffee table, and artwork on the walls.

Studio Executive Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Studio Twin Room

A hotel room with a bed, a bedside table, a chair, a mirror, a sink, and a window with curtains.

Studio Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Studio Double Room

A modern hotel room with a sofa, a small table, a TV, and a painting on the wall.

Studio Double Room

  • Sleeps 3
  • Free Wi-Fi

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Exterior
Hotel Gracery Shinjuku
Shinjuku
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 5,213 reviews
The price is €128
5 Aug - 6 Aug
Hotel Gracery Shinjuku

About this property

Citadines Shinjuku Tokyo

This aparthotel features a 24-hour fitness center, concierge services, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchenette. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences like a refrigerator and a microwave.
Citadines Shinjuku Tokyo offers 160 air-conditioned accommodations with safes and slippers. Beds feature down comforters. Flat-screen televisions come with satellite channels. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a 24-hour fitness center.
Citadines Shinjuku Tokyo's great location gets high marks from our customers. During your stay, you'll be within walking distance of Isetan Department Store Shinjuku. Enjoy features like free WiFi in public areas, plus a 24-hour gym and breakfast (surcharge). Built in 2008, this comfortable aparthotel has 160 apartments on 12 floors. Each apartment includes amenities such as free WiFi and a deep soaking tub.
  • Each apartment offers a kitchenette, a deep soaking tub, and a flat-screen TV
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the location
  • 11 minutes by foot from Isetan Department Store Shinjuku and a 1-minute drive from Omoide Yokocho
As a guest of Citadines Shinjuku Tokyo, you'll find a 24-hour fitness center, a vending machine, and tour/ticket assistance. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Citadines Shinjuku Tokyo also features concierge services, laundry facilities, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 3.5-star Tokyo aparthotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free (see details)
  • Cot: JPY 550 per day

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,980 for adults and JPY 990 for children

Bedrooms

  • Bedsheets provided
  • Down comforter
  • Rollaway/extra bed: JPY 7,260 per night

Bathroom

  • 1 private bathroom
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station
  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (105 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a regional park
  • In an entertainment district
  • In the city centre
  • In the suburbs
  • Near a metro station

Things to do

  • 24-hour gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 12 floors
  • 160 units
  • Built in 2008
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • LED lighting
  • Reception hall
  • Water dispenser usage encouraged
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 7260.0 per night.
  • Cribs (infant beds) are available for JPY 550.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 990 for children
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 550.0 per day
  • Rollaway bed fee: JPY 7260.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citadines Hotel Tokyo Shinjuku
Citadines Shinjuku Tokyo
Citadines Tokyo Shinjuku
Citadines Tokyo Hotel Shinjuku
Citadines Tokyo Shinjuku Hotel Shinjuku
Shinjuku Citadines Tokyo Hotel
Citadines Shinjuku Tokyo Aparthotel
Citadines Tokyo Shinjuku Hotel
Citanes Shinjuku Tokyo
Citadines Shinjuku Tokyo Tokyo
Citadines Shinjuku Tokyo Aparthotel
Citadines Shinjuku Tokyo Aparthotel Tokyo

Citadines Shinjuku Tokyo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1771 out of 2895 reviews
Rating 8 - Good. 922 out of 2895 reviews
Rating 6 - Okay. 158 out of 2895 reviews
Rating 4 - Poor. 32 out of 2895 reviews
Rating 2 - Terrible. 12 out of 2895 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gregory

Liked: Cleanliness, check-in, communication, listing accuracy
Great stay.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Lance

Liked: Cleanliness, check-in, communication, listing accuracy
Great stay!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, check-in, communication, listing accuracy
Yes it was and excellent stay and will stay there again in Oct
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Carina

Liked: Cleanliness, check-in, communication
Good location
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Bryn

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was very comfortable and spacious, staff was friendly and helpful, and location was great!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

KOOKIE

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff are so lovely, and the rooms are spotless.
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Derman

Liked: Cleanliness, check-in, listing accuracy
Great location. Friendly people!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spotless and spacious rooms, beautiful service and convenient location
Stayed 6 nights in Feb 2026
Verified

8/10 Good

William

Liked: Cleanliness, check-in, communication, listing accuracy
Stayed here for the Tokyo Marathon. The hotel is in a very convenient location in Shinjuku, the breakfast is nice and simple and the staff were kind and helpful. The kitchenette was a very nice addition to our stay.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Nam

Liked: Cleanliness, amenities, communication
Good location, friendly staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very helpful staff and good location would reccomend
Stayed 10 nights in Feb 2026
Verified

8/10 Good

Lorraine

Liked: Cleanliness, check-in, communication, listing accuracy
Cleanliness was tops, great location. Staff was so warm, welcoming and helpful. Kento from the front desk was the best!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, check-in, communication, listing accuracy
Very easy check in process. Staff very friendly
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Mathew

Liked: Cleanliness, communication
Clean room, staff and amenities were amazing would recommend to anyone visiting Japan!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Brittany

Liked: Cleanliness, amenities, property conditions & facilities, communication
The rooms are very clean, it has a small kitchenette with a microwave! They also have a laundry room . Would stay here again
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Flora

Liked: Cleanliness, room comfort, communication
We enjoyed our stay, spacious rooms with kitchen
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Julia

Liked: Cleanliness, check-in, communication, listing accuracy
Very large rooms for Tokyo standard. Excelent service
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, check-in, communication, listing accuracy
Our room was large by Tokyo standards. It was clean, and the beds were comfortable. Close to two metro stations. We would stay here again the next time we're in Tokyo.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, check-in, communication, listing accuracy
The bed is comfortable. It has a nice love seat. It's spacious. I love coming here to stay. And the train is a short walk away.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, communication
Spacious room, great staff
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, check-in, communication, listing accuracy
Location was great close to the park and the neighborhood was very nice. The front staff were excellent and spoke English. The breakfast was just ok. Really enjoyed the coffee service. Thank you
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Denise

Liked: Cleanliness, check-in, communication, listing accuracy
Great staff. Let us check in early at no additional charge. Very clean and quiet.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Celia

Liked: Cleanliness, amenities, property conditions & facilities, communication
This hotel is a great find! Very spacious and comfortable rooms and beds, decent breakfast, good location and super nice staff. The easy to use self service laundry was a plus! Certainly would stay again!
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great hotel
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Katherine

Liked: Cleanliness, check-in, communication, listing accuracy
Loved the neighborhood. Front desk staff were excellent and spoke English. The breakfast was ok. The unlimited coffee is a great idea. Thank you
Stayed 3 nights in Mar 2026