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Aparthotel

Citadines Shinjuku Tokyo

3.5 star property

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Photo gallery for Citadines Shinjuku Tokyo

Lobby lounge
Executive Studio, 2 Single Beds
Fitness facility
Property entrance
Daily buffet breakfast (JPY 1980 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Gym

Explore the area

View in a map
1-28-13 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022
  • Place, Isetan Department Store Shinjuku
    ‪9 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪10 min walk‬
  • Place, Omoide Yokocho
    ‪15 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪34 min drive‬

Room options

View all photos for Studio (Double)

Studio (Double)

Studio (Double)

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Single Beds

Studio, 2 Single Beds

Studio, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Studio, 2 Single Beds

Executive Studio, 2 Single Beds

Executive Studio, 2 Single Beds

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Studio (Double)

Executive Studio (Double)

Executive Studio (Double)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Hotel Gracery Shinjuku
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 4,859 reviews
The price is €147
28 Apr - 29 Apr
Hotel Gracery Shinjuku

About this property

Citadines Shinjuku Tokyo

This aparthotel features a 24-hour fitness center, concierge services, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchenette. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences like a refrigerator and a microwave.
Citadines Shinjuku Tokyo offers 160 air-conditioned accommodations with safes and slippers. Beds feature down comforters. Flat-screen televisions come with satellite channels. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a 24-hour fitness center.
Citadines Shinjuku Tokyo's great location gets high marks from our customers. During your stay, you'll be within walking distance of Isetan Department Store Shinjuku. Enjoy features like free WiFi in public areas, plus a 24-hour gym and breakfast (surcharge). Built in 2008, this comfortable aparthotel has 160 apartments on 12 floors. Each apartment includes amenities such as free WiFi and a deep soaking tub.
  • Each apartment offers a kitchenette, a deep soaking tub, and a flat-screen TV
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 11 minutes by foot from Isetan Department Store Shinjuku and a 1-minute drive from Omoide Yokocho
As a guest of Citadines Shinjuku Tokyo, you'll find a 24-hour fitness center, a vending machine, and tour/ticket assistance. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Citadines Shinjuku Tokyo also features concierge services, laundry facilities, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 3.5-star Tokyo aparthotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free (see details)
  • Cot: JPY 550 per day

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,980 for adults and JPY 990 for children

Bedrooms

  • Bedsheets provided
  • Down comforter
  • Rollaway/extra bed: JPY 7,260 per night

Bathroom

  • 1 private bathroom
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station
  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (105 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a regional park
  • In an entertainment district
  • In the city centre
  • In the suburbs
  • Near a metro station

Things to do

  • 24-hour gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 12 floors
  • 160 units
  • Built in 2008
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • LED lighting
  • Reception hall
  • Water dispenser usage encouraged
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
A scheduled power outage will take place on April 23, 2026 from noon - 3PM. All facilities that use power, including the elevator and parking garage, will not be available during this time.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 7260 per night.
  • Cribs (infant beds) are available for JPY 550.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 990 for children
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 550.0 per day
  • Rollaway bed fee: JPY 7260 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citadines Hotel Tokyo Shinjuku
Citadines Shinjuku Tokyo
Citadines Tokyo Shinjuku
Citadines Tokyo Hotel Shinjuku
Citadines Tokyo Shinjuku Hotel Shinjuku
Shinjuku Citadines Tokyo Hotel
Citadines Shinjuku Tokyo Aparthotel
Citadines Tokyo Shinjuku Hotel
Citanes Shinjuku Tokyo
Citadines Shinjuku Tokyo Tokyo
Citadines Shinjuku Tokyo Aparthotel
Citadines Shinjuku Tokyo Aparthotel Tokyo

Citadines Shinjuku Tokyo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1749 out of 2864 reviews
Rating 8 - Good. 915 out of 2864 reviews
Rating 6 - Okay. 158 out of 2864 reviews
Rating 4 - Poor. 30 out of 2864 reviews
Rating 2 - Terrible. 12 out of 2864 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Chang Kim

Liked: Cleanliness
Stayed 5 nights in Dec 2025

10/10 Excellent

Flora

Travelled with family
Liked: Cleanliness, room comfort
We enjoyed our stay, spacious rooms with kitchen
Stayed 2 nights in Dec 2025

10/10 Excellent

Lena

Liked: Cleanliness, amenities, property conditions & facilities
Great location, bus stop just outside the hotel entrance, staff at reception were friendly and speaks English well
Stayed 5 nights in Dec 2025

8/10 Good

Christopher James

Travelled with partner
Liked: Cleanliness
Hotel was good considering it's age - needs the tired decor updated. Breakfast was lukewarm at best but variety is ok. Overall, it is comfortable, quiet and in a good location.
Stayed 13 nights in Nov 2025

10/10 Excellent

Katherine

Liked: Cleanliness, amenities
Spacious room, great staff
Stayed 4 nights in Dec 2025

10/10 Excellent

Ramon

Travelled with family
Liked: Cleanliness, amenities
Room spotless. Staff courteous and helpful, nice sized rooms with comfortable bed, though twin size. Walking distance to action but not so bustling in area. Restaurants nearby fine however. Depends what you want I suppose.
Stayed 5 nights in Nov 2025

10/10 Excellent

Harshad

Stayed 3 nights in Nov 2025

10/10 Excellent

stella

Stayed 2 nights in Nov 2025

10/10 Excellent

Elaine

Liked: Amenities
Environmentally friendly and conscious. Staff friendly and helpful. Great location for our needs in Shinjuku.
Stayed 5 nights in Nov 2025

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Every aspect was great while staying at the Citidines Shinjuku
Stayed 2 nights in Nov 2025

10/10 Excellent

Tarlan

Stayed 2 nights in Nov 2025

10/10 Excellent

Chiang, Dallas

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room and courteous staff.
Stayed 1 night in Oct 2025

6/10 Okay

Lewis

Liked: Cleanliness, room comfort
Well…room was tight! What really was annoying is NO COFFEE available until 10:00 am unless you bought their breakfast. So…off to 7-11 store across the street. Just crazy! And…there was no seating at all in the lobby. Arriving exhausted from international flight waiting to check in and they blocked off any seating area. Would not return to this hotel.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ivan Howard

Stayed 6 nights in Oct 2025

6/10 Okay

PETER

Liked: Cleanliness
Location is good but room is average and breakfast is bad.Definitely only a 3 to max 3.5 star hotel. Overpriced.
Stayed 4 nights in Nov 2025

10/10 Excellent

Ali

Great location - nice quite
Stayed 3 nights in Nov 2025

10/10 Excellent

Ty

Stayed 3 nights in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Very happy with my stay.
Stayed 4 nights in Oct 2025

8/10 Good

Rebecca

Liked: Cleanliness, property conditions & facilities
Rooms were a good size, staff were great. Area was good
Stayed 12 nights in Oct 2025

10/10 Excellent

Luke

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jason John, Kelowna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were spotless, the staff curteous and the location great. The included breakfast was just okay and I could see some people being dissapointed if there are expecting a European style breakfast. It was close to a lot of attractions and we walked everywhere. Don't let my breakfast comment deter you from staying here. I would stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Judy

Liked: Property conditions & facilities
Quiet area a short walk to great coffee and local eateries. A longer walk to main Shinjuku area. Very friendly and welcoming reception staff. Room was well equipped. Comfortable bed. Laundry facilities were good.
Stayed 5 nights in Oct 2025

10/10 Excellent

Jantima

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 10 nights in Sep 2025

10/10 Excellent

Fumi

Liked: Cleanliness, property conditions & facilities
The room was spacious.
Stayed 1 night in Sep 2025

10/10 Excellent

Alexander

Liked: Cleanliness, room comfort
Great hotel in convenient location. Its close to Shinjuku central area but in a quieter location. There are still lots of restaurants and bars close by. We had an apartment with kitchen which provided more space than the average Japanese hotel room and there is a good supermarket close by with lots of ready meals. The kitchen is small but well equipped
Stayed 6 nights in Sep 2025