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City Hotel Lonestar Shinjuku

Property class: 2.5

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Photo gallery for City Hotel Lonestar Shinjuku

Exterior
Lobby
Lobby
Reception hall
Standard Twin Room, Non Smoking

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
2-12-12 Shinjuku, Tokyo, Tokyo Prefecture, 160-0022
  • Place, Isetan Department Store Shinjuku
    ‪3 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪3 min walk‬
  • Place, Shinjuku Isetan
    ‪4 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪43 min drive‬

Room options

View all photos for Standard Single Room, 1 Single Bed, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Standard Single Room, 1 Single Bed, Non Smoking

  • 9 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Single Room, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Deluxe Single Room, Non Smoking

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Standard Double Room, Non Smoking

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

  • 14 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Single Room, Smoking

Down duvets, desk, laptop workspace, blackout curtains

Deluxe Single Room, Smoking

  • 10 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Smoking

Down duvets, desk, laptop workspace, blackout curtains

Standard Double Room, Smoking

  • 11 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Single Room, 1 Single Bed, Smoking

Down duvets, desk, laptop workspace, blackout curtains

Standard Single Room, 1 Single Bed, Smoking

  • 9 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

City Hotel Lonestar Shinjuku

This hotel features dry cleaning, laundry facilities, and a 24-hour front desk. WiFi in public areas is free. Additionally, free newspapers, a front-desk safe, and a reception hall are onsite.
City Hotel Lonestar Shinjuku offers 50 accommodations with slippers and hair dryers. Beds feature down comforters. 30-inch flat-screen televisions come with cable channels. Bathrooms include showers and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at City Hotel Lonestar Shinjuku, you're just a quick walk from Shinjuku Gyoen National Garden. Enjoy features like free WiFi in public areas and dry cleaning service.
  • Free WiFi
  • Amenities include free lobby newspapers, a front-desk safe, and laundry facilities
  • Just a 4-minute walk from Shinjuku Gyoen National Garden and a 3-minute drive from MUFG Stadium
City Hotel Lonestar Shinjuku offers its guests complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. City Hotel Lonestar Shinjuku also features a front-desk safe and an elevator.

Smoking is allowed in designated areas at this Tokyo hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

City Hotel Lonestar
City Hotel Lonestar Shinjuku
City Lonestar Shinjuku
Hotel Lonestar
Shinjuku City Hotel Lonestar
City Hotel Lonestar Shinjuku, Tokyo
City Hotel Shinjuku
City Lonestar
City Lonestar Shinjuku Tokyo
City Hotel Lonestar Shinjuku Hotel
City Hotel Lonestar Shinjuku Tokyo
City Hotel Lonestar Shinjuku Hotel Tokyo

City Hotel Lonestar Shinjuku Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 160 out of 698 reviews
Rating 8 - Good. 353 out of 698 reviews
Rating 6 - Okay. 135 out of 698 reviews
Rating 4 - Poor. 39 out of 698 reviews
Rating 2 - Terrible. 11 out of 698 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

jey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とっても良かったです。
Stayed 2 nights in Jul 2020
Verified review

10/10 Excellent

Toshiteru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通の便非常にいい。丸ノ内線、都営戦徒歩圏内。都内で動くには至便。
Stayed 1 night in Apr 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

今後もぜひ利用したいホテル

新宿に行く時は大概利用させて頂いてます。 モーニングサービスが特に気に入ってます。 チェックアウトが12時なのも良いです。
Stayed 1 night in Mar 2020
Verified review

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

ホテルの雰囲気

チェックイン時の受付の女性、感じが事務的で仕事さえすれば良い雰囲気でした。 まぁ、観光で来た訳ではないのであまり ギスギスした事は言いたくないですが、 とりあえずこの業界、お客様対応ですよね。
Stayed 1 night in Feb 2020
Verified review

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

2度と泊まりたくない

とても不快な滞在でした。ホテルの前のお店が、店の前で一晩中大きな声で騒いでいてホテルの部屋まで聞こえてきました。一度警察が来て静かになりましたが、30分もするとまた騒ぎ出し、朝の5時まで続きました。うるさくて全く眠れずフロントへ電話しても誰も出ないし、もう2度と泊まりません。ホテルもこの状態を放っておくのもどうかと思います。
Stayed 1 night in Feb 2020
Verified review

6/10 Okay

SEONHEE

신주쿠 산쵸메 역에서 가까운 호텔

장점을 먼저 말하자면 위치는 괜찮은 편이었어요. JR 신주쿠 역에서는 12분 정도 걸리지만 신주쿠산초메역에서는 매우 가까워요. 숙박료에 간단한 조식이 포함되어 있는 점 4층에서 커피 녹차 물 얼음을 셀프로 이용할 수 있고 어메니티 퀄리티가 괜찮았어요. 단점은 일본 호텔이 대부분 그렇더라도 엘리베이터 룸 화장실 매우 좁았고 냉난방 에어컨이 구식이어서 트는데 힘들고 난방하면 매우 건조했어요. 룸청소도 2시까지 요청해야만 해주는 걸루 되어있고 처음 청소상태도 아주 깔끔하지는 않았어요. 그리고 시국때문인지(혐한, 코로나 등) 체크인할때 연세있으신 분이 계셨는데 불친절하셔서 첫인상이 좀 별로였어요.
Stayed 2 nights in Feb 2020
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room we stayed in was exceptionally small for 2 people
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicación y muy buen servicio
Stayed 4 nights in Jan 2020
Verified review

10/10 Excellent

Wei Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

離新宿三丁目站近，房間小但五臟俱全

離新宿三丁目站超近，走路到JR新宿站逛街也很方便，附近有很多百貨可以逛，飯店服務員都很有禮貌而且很客氣唷，上飯店有台階要稍微搬一下行李，飯店的四樓有免費的水跟茶可以裝(有提供杯子)，早餐有簡單的自助麵包+飲料，雖然房間很小，但五臟俱全，走過來的小巷蠻多酒吧/夜店的，女生如果單獨去的話要注意安全。
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

hirokazu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

良いホテルだと思います。

清潔で気持ちよく滞在しました。朝食も美味しかったです。全体的には快適で満足できる内容でした。 気になったのはコンセントが固定できていなくてグラグラしていて心配でした。また冷蔵庫の音が大きく夜中に目が覚めました。
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel provides free and simple breakfast, and is just beside a metro station.
Stayed 7 nights in Dec 2019
Verified review

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
The room is clean and good size. Its quiet even though there are many interesting PUB and drinking joints all around. Its really safe here, compared to Kabukichou-area. The breakfast spread is good and great tasting. All counter staff are friendly and helpful. Check out time is 12noon. Most guests are young couples.
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Room was fine. Location is very good.
Stayed 3 nights in Nov 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ทำเลที่พักถือว่าดีมากๆ ใกล้สถานีรถไฟใต้ดิน ใกล้ร้านอาหารเยอะมาก เสียอย่างเดียวห้องเล็กไปหน่อย แต่เรากับแฟนไม่ได้มีสัมภาระเยอะมาก ถ้าคนที่มีกระเป๋าเดินทางมาหลายใบอาจจะไม่ค่อยสะดวก เพราะไม่มีที่วาง แต่ห้องสะอาด พวกครีมในห้องน้ำใช้ของpola ถือว่าดีมาก ติดที่ฝุ่นเยอะ แต่โดยรวมคือสะอาดดี พนักงานพูดอังกฤษได้ แนะนำสถานที่ท่องเที่ยว ร้านอาหารให้ได้ มีอาหารเช้าพวกขนมปัง เนย นมต่างๆให้ ถ้ามีโอกาสก็จะกลับไปใช้บริการอีก
Stayed 4 nights in Oct 2019
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Location ไม่ไกลจากสถานีรถไฟ แต่โรงแรมค่อนข้างเก่า ไปหน่อย
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Ingegerd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jättebra
Stayed 7 nights in Oct 2019
Verified review

6/10 Okay

Carlos

Liked: Cleanliness
Pros: location Cons: old building, we got a room near to the fire escape stairs so it was extremely noisy most of the time as it seems the washing machines of the cleaning service are upstairs and they use them to go up
Stayed 3 nights in Oct 2019
Verified review

8/10 Good

M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コーヒーサーバーがあって良い。
Stayed 1 night in Aug 2019
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness
A bit old but really close to the metro which is very convenient!
Stayed 1 night in Oct 2019
Verified review

6/10 Okay

Kenneth

Liked: Cleanliness, property conditions & facilities

A Bargain in Shinjuke

This is a basic hotel with very small rooms. Breakfast was just bread, hardboiled eggs, juice and coffee. Located in an area with many gay bars.
Stayed 3 nights in Sep 2019
Verified review

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt men småt.

Super service, tæt på metro. Men små værelser og morgenmaden var ikke imponerende.
Stayed 4 nights in Sep 2019
Verified review

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very small but immaculate. Good location in Shinjuku.
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

적당한 가성비를 갖춘 호텔. 개인여행에 적합.

1인실은 도쿄 내 동급의 다른 호텔과 비슷하게 작은 방입니다. 방의 정리상태 같은 것도 대략 평범한 수준이고요. 욕실은 비슷한 급의 숙소와 비교해도 좀 작은 편입니다. 다만 신주쿠역에서 비교적 가까우면서 가격이 저렴한 편이라 가성비가 꽤 좋습니다. 특히 신주쿠역 지하도만 이용해도 호텔 바로 근처까지 올수 있어서 햇살이 너무 강하거나 비가 심하게 오거나 날이 많이 춥거나 할 때는 상당히 편합니다. 아침식사는 작은 빵과 음료수를 셀프 바로 제공하는 정도라 크게 기대할 수준은 아니지만 가볍게 요기하는 용도로는 괜찮습니다. 플로어에 얼음, 냉수, 뜨거운 물 등을 받을 수 있는 대형 정수기가 있는데, 라면 물 받으러 갈 때는 일일이 방 밖으로 나갔다 와야 해서 조금 귀찮지만 얼음을 가져다 쓰기가 간편하다는 점은 장점입니다. 눈에 띄는 단점이라면 입구에 경사로 없이 좀 높은 계단이 있어서 캐리어가 무거울 때 들고 나기가 좀 불편하다는 점입니다. 여행 중에 밖에서 많이 돌아다니고 숙소는 적당한 퀄리티만 갖추면 된다고 생각하는 단독 여행객들에게 편리할 것 같습니다.
Stayed 3 nights in Jul 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellente situation ,proche de shinjuku station Petit déjeuner simple Acceuil exceptionnel
Stayed 4 nights in Sep 2019
Verified review

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint little place in a big neighborhood

As long as you are well aware that the room will be small, your expectations will be fully met. Bed is hard, but that is the norm for Japanese accommodations. Small touches were appreciated. Slippers, towel basket, toothbrush just to name a few.
Stayed 1 night in Sep 2019