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City Hotel N.U.T.S.

2.5 star property

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Photo gallery for City Hotel N.U.T.S.

Front of property – evening/night
Lobby
Interior
Comfort Room, Multiple Beds, Non Smoking
Interior

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Room service
  • Parking available
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
1 16 5 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022
  • Shinjuku Gyoen National Garden
    ‪7 min walk‬
  • National Stadium
    ‪2 min drive‬
  • Meiji Jingu Shrine
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪20 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

9.0 out of 10
Wonderful
(8 reviews)
  • 28 sq m
  • Sleeps 7
  • 2 Twin Beds and 1 Double Bed

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed

Single Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Modern Japanese Tatami Room (4 People)

1 bedroom, in-room safe, individually decorated, individually furnished

Modern Japanese Tatami Room (4 People)

  • 28 sq m
  • Sleeps 6
  • 2 Twin Futons and 1 Double Bed

View all photos for Twin Room

1 bedroom, in-room safe, individually decorated, individually furnished

Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Double Room (with Extra Bed)

Double Room (with Extra Bed)

Double Room (with Extra Bed)

8.6 out of 10
Excellent
(9 reviews)
  • 20 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Room, Multiple Beds, Non Smoking

Comfort Room, Multiple Beds, Non Smoking

Comfort Room, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Twin Trundle Bed

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About this property

City Hotel N.U.T.S.

Art Deco hotel in Tokyo with a 24-hour front desk
Along with self parking, this smoke-free hotel has a business center and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
City Hotel N.U.T.S. offers 33 accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at City Hotel N.U.T.S.. During your stay, you're just a quick walk from Isetan Department Store Shinjuku. Free WiFi in public areas, a business center, and breakfast (surcharge) are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet in some public areas
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a business center, and laundry facilities
  • Onsite recreation includes bike rentals
  • 10 minutes by foot from Shinjuku Gyoen National Garden and a 3-minute drive from National Stadium
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Public spaces have free WiFi and wired Internet. There's an onsite business center. City Hotel N.U.T.S. also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Art Deco Tokyo hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 9:00 AM.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Uncovered parking on site (JPY 3,300 per day; includes in/out privileges)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,500 per person

Things to do

  • Bicycle rentals

Family friendly

  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Lift
  • Portable bathtub seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 7 buildings
  • 7 floors
  • Art Deco architecture
  • Built in 1990
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch TV with digital channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: JPY 6600 per pet, per night
  • Only dogs are allowed
  • Maximum 3 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 3300 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately JPY 1500 per person
  • Uncovered self parking fee: JPY 3300 per day (in/out privileges)
  • Pet fee: JPY 6600 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 3300 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

City Hotel N.U.T.S.
City Hotel N.U.T.S. Tokyo
City N.U.T.S.
City N.U.T.S. Tokyo
Hotel N.U.T.S.
N.U.T.S. Hotel
City Hotel N.U.T.S. Hotel
City Hotel N.U.T.S. Tokyo
City Hotel N.U.T.S. Hotel Tokyo

City Hotel N.U.T.S. Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 211 out of 632 reviews
Rating 8 - Good. 240 out of 632 reviews
Rating 6 - Okay. 94 out of 632 reviews
Rating 4 - Poor. 57 out of 632 reviews
Rating 2 - Terrible. 30 out of 632 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet locations with great access to everything from trains to local sightseeing, restaurants and convenience stores. Nice room with comfortable sleeping arrangements, One of the most convenient and best hotels I have stayed at in Japan.
Stayed 4 nights in Mar 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2025

4/10 Poor

Wai Man

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
房間質素太差，沒有化妝間，清潔質素很差，不會再次選擇住此酒店
Stayed 8 nights in Mar 2025

10/10 Excellent

Hayarpi

Stayed 4 nights in Mar 2025

8/10 Good

Daniel

Stayed 1 night in Feb 2025

8/10 Good

Manish

Stayed 1 night in Dec 2024

10/10 Excellent

Seth

Stayed 2 nights in Feb 2025

10/10 Excellent

Heather

Stayed 1 night in Feb 2025

10/10 Excellent

Carolyn

Liked: Cleanliness
Stayed 3 nights in Jan 2025

10/10 Excellent

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

Matthew Luis

Stayed 6 nights in Jan 2025

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and affordable. Friendly staff and plenty of space. Had an “apartment feel” and the shower was very nice.
Stayed 4 nights in Jan 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 3 nights in Jan 2025

8/10 Good

Daniel, Norfolk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

marlo, Huntington Beach

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and easy to get in and out.
Stayed 4 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent, Excellent Stay

Very roomy, the room decor was amazing, location was perfect, and amenities were great.
Stayed 2 nights in Nov 2024

2/10 Terrible

Woojun

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The smell of an old rag permeated in the room especially in the bathroom. Having stayed for three nights, my clothes reeked of that smell.
Stayed 3 nights in Nov 2024

6/10 Okay

Genevieve

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really spacious apartment style suite for 3 adults was perfect for what we needed!
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria Lourdes Bernadette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first trip to Japan and I am glad I booked my stay here. Everything is convenient, from self-checkins, walkability to the train stations, convenience stores and late-night eats. There’s even a laundrymat right across the street. The room was spacious for Japan standards, and the bathroom was spotless, the sheets are clean and smells fresh. They even change the towels, even the foot towel, every day, even if you hang them to dry. I can honestly say the next time I visit I will definitely book here again.
Stayed 3 nights in Nov 2024

10/10 Excellent

shu-hsia, Houston

Stayed 1 night in Oct 2024

8/10 Good

Kao

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Do not pay with cash.
Stayed 3 nights in Nov 2024

6/10 Okay

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot, smelled like mildew. Not the worst, not the best, probably priced higher than it should be, but not a let down objectively. Had a nice first night in Tokyo. Granted, after the flight, I could have fallen asleep in a hail storm on a park bench.
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Stayed 3 nights in Oct 2024