Keio Plaza Hotel Tokyo

4.5 star property
VIP Access

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Photo gallery for Keio Plaza Hotel Tokyo

Seasonal outdoor pool, open 9:00 AM to 7:30 PM, lifeguards on site
Skyscrapers stand tall in the city's vibrant urban landscape.
Two beds with white linens and brown headboards, a small table, and a comfortable armchair.
Experience the warm ambiance of our traditional corridor, featuring a unique blend of classic and modern elements.
Enjoy a sophisticated dining experience with a long table set for guests, surrounded by high-backed chairs and large windows offering a city view.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Room service

Explore the area

Map
2-2-1 Nishi-Shinjuku, Shinjuku-Ku, Tokyo, Tokyo-to, 160-8330
  • Tokyo Metropolitan Government Building
    ‪2 min walk‬
  • Shinjuku I Land
    ‪3 min walk‬
  • Shinjuku Gyoen National Garden
    ‪15 min walk‬
  • Tokyo (HND-Haneda)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Plaza Superior South Wing Twin, Non Smoking, 20F above

8.6 out of 10
Excellent
(17 reviews)
  • 30 sq m
  • City view
  • Sleeps 6
  • 2 Large Twin Beds

Superior Twin Room, Non Smoking

8.0 out of 10
Very good
(26 reviews)
  • 34 sq m
  • City view
  • Sleeps 6
  • 2 Large Twin Beds

Deluxe Select Twin Connecting Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 71 sq m
  • City view
  • Sleeps 8
  • 4 Large Twin Beds

Deluxe Select Twin, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Standard Twin, Non Smoking

8.8 out of 10
Excellent
(28 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Premier Grand - Superior King with the Club Lounge Access (breakfast, tea, and bar time)

9.6 out of 10
Exceptional
(13 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Double Room, Non Smoking

9.6 out of 10
Exceptional
(17 reviews)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Luxury Deluxe Twin, Non Smoking (Universal Design)

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Deluxe Twin, Non Smoking (Universal Design)

7.6 out of 10
Good
(4 reviews)
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

Junior Suite Twin, Non Smoking (Universal Design)

  • 67 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Plaza Superior South Wing King, Non Smoking

7.6 out of 10
Good
(7 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Pure Wellness Room - Twin Room - Non Smoking

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Plaza Deluxe Twin Room, Non Smoking (Main Tower)

9.0 out of 10
Wonderful
(2 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Standard Plus Double, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Premier Grand - Deluxe King with the Club Lounge Access (breakfast, tea, and bar time)

9.4 out of 10
Exceptional
(14 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Grand - Deluxe Twin with the Club Lounge Access (breakfast, tea, and bar time)

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Plaza Luxe Double, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Premier Grand - Suite Twin with the Club Lounge Access (breakfast, tea, and bar time)

10.0 out of 10
Exceptional
(3 reviews)
  • 71 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

Superior Plus Twin, Non Smoking

9.6 out of 10
Exceptional
(22 reviews)
  • 34 sq m
  • City view
  • Sleeps 6
  • 2 Large Twin Beds

Plaza Deluxe South Wing Triple, Non Smoking, 20F above

8.8 out of 10
Excellent
(6 reviews)
  • 41 sq m
  • City view
  • Sleeps 8
  • 3 Large Twin Beds

Premier Grand - Suite King with the Club Lounge Access (breakfast, tea, and bar time)

  • 71 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Plus Twin, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Deluxe Plus Double, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Plaza Superior South Wing Twin, Non Smoking

9.0 out of 10
Wonderful
(22 reviews)
  • 30 sq m
  • City view
  • Sleeps 6
  • 2 Large Twin Beds

Premier Grand - Deluxe 2 Queens with the Club Lounge Access (Breakfast, Tea, and Bar time)

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Plus Twin Room (Triple)

9.8 out of 10
Exceptional
(7 reviews)
  • 36 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Plaza Luxe King, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Plus - Twin Room

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Luxury Family Room, Non-Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 46 sq m
  • City view
  • Sleeps 9
  • 5 Large Twin Beds

Plaza Deluxe South Wing Twin (Non-Smoking)

9.8 out of 10
Exceptional
(16 reviews)
  • 40 sq m
  • City view
  • Sleeps 6
  • 2 Large Twin Beds

Plaza Deluxe South King (Non-Smoking)

8.8 out of 10
Excellent
(5 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Plaza Superior South Wing Double, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

About this property

Keio Plaza Hotel Tokyo

Luxury hotel with 10 restaurants and bars
Along with 10 restaurants, this hotel has 5 bars/lounges and a fitness center. Free WiFi in public areas and a free theme park shuttle are also provided. Other amenities include 3 coffee shops/cafes, a seasonal outdoor pool, and a meeting room. Private bathrooms are not ensuite.
Keio Plaza Hotel Tokyo offers 1452 accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. 40-inch flat-screen televisions come with satellite channels. Rooms have detached private bathrooms. Bathrooms include separate bathtubs and showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of Keio Plaza Hotel Tokyo's great location. During your stay, you're just a quick walk from Tokyo Metropolitan Government Building. Free WiFi in public areas, a free theme park shuttle, and 10 restaurants are available.
  • Free WiFi
  • Enjoy Fusion cuisine at スーパーブッフェ グラスコート, one of the property's 10 restaurants and 5 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and spaciousness
  • Steps from Shinjuku Mitsui Building and 3 minutes by foot from Pentax Square
  • Free theme park shuttle service
Keio Plaza Hotel Tokyo offers its guests a fitness center and a seasonal outdoor pool. There are 10 restaurants and 3 coffee shops/cafes, as well as a grocery/convenience store. You can unwind with a drink at one of the 5 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A meeting room and coworking spaces are available. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the luxury Keio Plaza Hotel Tokyo. An airport shuttle at scheduled times is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Keio Plaza Hotel Tokyo was completed in March 2020.

Smoking is allowed in designated areas at this 4.5-star Tokyo hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
スーパーブッフェ グラスコート - This buffet restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner.
オールデイダイニング樹林 - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Reservations are required. Open select days.
鉄板焼 やまなみ - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
和食 かがり - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
寿司 久兵衛 - This sushi bar specializes in sushi and serves lunch and dinner. Open daily.
Late night fare is available from room service (during limited hours).

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 6:00 AM to 5:30 PM at scheduled times
  • Free theme park shuttle
  • Parking on site (JPY 1,000 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 4,500 for adults and JPY 3,500 for children
  • 10 restaurants
  • 3 coffee shops/cafes
  • 5 bars/lounges

Restaurants on site

  • オールデイダイニング樹林
  • スーパーブッフェ グラスコート
  • 和食 かがり
  • 寿司 久兵衛
  • 鉄板焼 やまなみ

Things to do

  • Art gallery
  • Bicycle storage
  • Designer stores
  • Gym
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Baby toys
  • DVD player
  • Free theme park shuttle
  • Grocery/convenience store
  • Highchair
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Coworking space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (104 centimetre wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 47 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1971
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Renovated entire property - March 2020

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels
  • DVD player

Food and drink

  • Free bottled water
  • Late-night room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 5 years and younger who are included in the reservation.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for JPY 35000 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4500 for adults and JPY 3500 for children
  • Airport shuttle fee: JPY 1250 per person (one-way)
  • Airport shuttle fee per child: JPY 630 (one-way), (from 1 to 12 years old)
  • Self parking fee: JPY 1000 per night (in/out privileges)
  • Rollaway bed fee: JPY 35000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open July 19 and close September 28.
  • Pool access available from 9:00 AM to 7:30 PM.
  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Keio
Keio Hotel
Keio Hotel Tokyo Plaza
Keio Plaza Tokyo
Keio Tokyo Plaza
Keio Plaza Hotel Tokyo Shinjuku
Keio Plaza Shinjuku
Keio Plaza Hotel Tokyo
Keio Plaza Hotel
Keio Plaza
Keio Plaza Hotel Tokyo Hotel
Keio Plaza Hotel Tokyo Tokyo
Keio Plaza Hotel Tokyo Hotel Tokyo

Keio Plaza Hotel Tokyo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1729 out of 2536 reviews
Rating 8 - Good. 537 out of 2536 reviews
Rating 6 - Okay. 160 out of 2536 reviews
Rating 4 - Poor. 70 out of 2536 reviews
Rating 2 - Terrible. 40 out of 2536 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Carol

Stayed 1 night in May 2025

8/10 Good

Chandan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best in tokyo

Best hotel so far in Tokyo that I have stayed. I got the deluxe room which is the renovated room so it’s new, clean and large! I also have to thank the staff as they have been amazing. Will continue to come back!
Stayed 6 nights in May 2025

10/10 Excellent

NANCI

Stayed 8 nights in Apr 2025

10/10 Excellent

BONNIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Heidi, Elmsford

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms, view of Mount Fuji, view of municipal building that had nightly visual entertainment on side of building with lights, breakfast buffets, great bars, conference rooms.
Stayed 6 nights in Apr 2025

10/10 Excellent

Eng Kiat William, Honolulu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I have stayed at Keio Plaza Hotel Tokyo multiple times, and it never disappoints. The location in Shinjuku is super convenient—just a short walk to the station, shops, and restaurants. Rooms are clean and comfortable with great views, and the staff is always friendly and helpful. We also love the breakfast buffet and the variety of dining options in the hotel. It’s become our go-to place whenever we’re in Tokyo—reliable, comfortable, and well-run. Highly recommend!
Stayed 1 night in May 2025

2/10 Terrible

Fam

Stayed 4 nights in Apr 2025

8/10 Good

Tommy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all it was good.
Stayed 5 nights in Apr 2025

10/10 Excellent

Juan Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 6 nights in Apr 2025

8/10 Good

Nav

Travelled with family
Liked: Cleanliness
Great location
Stayed 3 nights in May 2025

8/10 Good

Anh Dao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area
Stayed 5 nights in Apr 2025

10/10 Excellent

Rene

Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Muattar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, will be back for sure.
Stayed 7 nights in Mar 2025

10/10 Excellent

Ytzhak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would’ve stayed there again
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

sandy

Stayed 2 nights in May 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Apr 2025

10/10 Excellent

Ahmed, Merced

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience! I honestly wasn't expecting the hotel to be this great, since hotels near major attraction points seldom are, but they exceeded my expectations with their excellent service. The location is fantastic. You can walk to many major attractions, restaurants, and the subway station. The hotel even has a 24/7 7-Eleven, which I found very convenient for late-night snacks and coffee. There were two breakfast options: restaurant-style or buffet. I chose the buffet for convenience and speed. It wasn't the best I had in Japan, but I have no major complaints. Overall, I wouldn't mind staying here again!
Stayed 3 nights in Apr 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tokyo getaway

what I love this hotel is, walkable,near to metro station, restaurant options inside the hotel,7/11 store in the hotel..excellent service. our room is in the south wing and bonus is “Mt. Fuji view” 27th flr. rm 2764 we stay..worth the money. We will come back again when we visit tokyo.
Stayed 4 nights in Apr 2025

10/10 Excellent

Nemanja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

SHEILAH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Efficient and kind staff. Big room with a view! What can I say? 👍👍👍will come back for sure! Arigato gozaimasu!!!🇯🇵🎌
Stayed 4 nights in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is extensive and plenty of facilities onsite, very well run and professional hotel, rooms are clean but the room we stayed is was quite old and out of date, probably due for a refresh. But would still recommend this as an excellent hotel.
Stayed 6 nights in Apr 2025

10/10 Excellent

Cesar, Aguadilla

Stayed 1 night in Apr 2025