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Hotel Innes by HappyCulture

Property class: 4

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Photo gallery for Hotel Innes by HappyCulture

A modern dining area with glass walls, a buffet setup, and outdoor views.
A modern office space with large windows, a black and white air conditioning unit, a round table, two blue chairs, a sofa, and a decorative wall piece.
A modern living room with a sofa, two armchairs, a coffee table, and a dining table with chairs.
A hotel entrance with a reception desk, a seating area with a sofa and a coffee table, and a large potted plant.
A bedroom with a bed, curtains, a hanging light, and a wall with a circular mirror and a plant.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
13 Rue Matabiau, Toulouse, Haute-Garonne, 31000
  • Place, Basilica of Saint-Sernin
    ‪6 min walk‬
  • Place, Capitole de Toulouse
    ‪9 min walk‬
  • Place, Place du Capitole
    ‪9 min walk‬
  • Airport, Toulouse (TLS-Blagnac)
    ‪15 min drive‬

Room options

View all photos for Classic Twin Room

A hotel room with a bed, a bedside table with a lamp, a coffee maker, and a flat-screen TV on the wall.

Classic Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Double Room

A modern hotel room with two beds, a desk, a chair, a TV, and a large mirror.

Comfort Double Room

9.2 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Double Room

A hotel room with a bed, a desk, a chair, a lamp, a TV, and a large window with curtains.

Classic Double Room

9.4 out of 10
Exceptional
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Twin Room

A hotel room with a bed, a bedside table with a lamp, a coffee maker, and a flat-screen TV.

Classic Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Similar properties

Daily buffet breakfast for a fee
Plaza Hotel Capitole Toulouse
Toulouse City-Centre
  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Gym
4.4 out of 5, Excellent, 1,000 reviews
The price is €126
includes taxes & fees
6 Sept - 7 Sept
Plaza Hotel Capitole Toulouse

About this property

Hotel Innes by HappyCulture

A bar/lounge, a snack bar/deli, and self parking are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and concierge services are onsite. Change of towels is available on request.
Hotel Innes by HappyCulture offers 43 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Innes by HappyCulture. During your stay, you're just a quick walk from Rue d'Alsace-Lorraine. Enjoy features like free WiFi in public areas and a free manager's reception, plus a bar.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • 9 minutes by car from Cité de l'Espace and 11 minutes from Airbus
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Innes by HappyCulture. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Baroque Toulouse hotel is smoke free.

The hotel hosts a free manager's reception daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured parking on site (EUR 10 per night)
  • Limited number of on-site self parking spaces per unit

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 8 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • At least 80% organic food
  • Baroque architecture
  • Built in 1986
  • Communal living room
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally sourced food prioritised
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Smoking not allowed
  • Some LED lighting used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 8 for children
  • Secured self parking fee: EUR 10 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

BEST WESTERN Athenee
BEST WESTERN Athenee Toulouse
Best Western Athénée Happyculture Hotel Toulouse
BEST WESTERN Hotel Athenee Toulouse
Best Western Athénée Happyculture Hotel
Toulouse Best Western
Best Western Athénée Happyculture Toulouse
Best Western Athénée Happyculture
Hotel Innes
Best Western Hotel Innes
Innes By Happyculture Toulouse
Hotel Innes by HappyCulture Hotel
Hotel Innes by HappyCulture Toulouse
Hotel Innes by HappyCulture Hotel Toulouse

Hotel Innes by HappyCulture Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 299 out of 521 reviews
Rating 8 - Good. 173 out of 521 reviews
Rating 6 - Okay. 40 out of 521 reviews
Rating 4 - Poor. 8 out of 521 reviews
Rating 2 - Terrible. 1 out of 521 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Lynae

Liked: Cleanliness, staff & service, amenities
Amazing services and even though rooms are small it has all the amenities. Easily walkable to many of the top sights. We enjoyed our stay here!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Guenola Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super room great breakfast thank you to reception for your help
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

REMUS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location,still quiet neighborhood, a very clean hotel with friendly staff willing to help with the navigation of Toulouse. I highly recommend it.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities
Overall a great stay. Staff, room, parking all excellent. Breakfast was good, but not great. All in all, very good.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Matthew Alan

Liked: Cleanliness, staff & service, amenities
Very clean smallish room .Comfortable bedding.very pleasant staff
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place based on the rate per night, friendly staff, nice breakfast, a lot of things to see within walking distance.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Small but functional room ,very clean with comfortable bed great location Breakfast was adequate
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Nafiz

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fresh breakfast with grocery shops nearby as well as rsstaurants
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Christiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly little lovely place

Nice little friendly Hotel in good walking distance to centre and close to railway station!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and staff. Great location!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with many convenient features like filtered water.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in Toulouse

Excellent stay, customer service was excellent!! Brilliant location to the city centre & had the best nights sleep. Will definitely be visiting again, thank you Hotel Innes!
Stayed 1 night in Jan 2025
Verified review

8/10 Good

natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for one or two nights, bed was comfy..quite small rooms but usable. Walking distance to main areas. Super friendly amd really helpful staff
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Campbell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great wee hotel

Friendly hotel, lovely helpful staff. Very central and close to all amenities
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Hem Raj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good location close to centre, helpful staff
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely lovely hotel in a great location and with a cosy, welcoming atmosphere. We loved our stay here - especially the nice touches like free fizzy water and coffee in the lobby. The rooms were nicely decorated and clean, plus the staff were really welcoming and helpful. Would definitely love to stay here when I next return to Toulouse.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities
I love staying at this hotel. The staff, they are excellent. They took nice care of me. I will stay there again!
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Myrna

Liked: Cleanliness, amenities, property conditions & facilities
Location is perfect. Staff is great - very friendly, helpful, and welcoming. Rooms are typically European-sized. Beds are comfortable. Really appreciated the complementary water dispenser - still or carbonated. Just a delightful stay.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel well located close to the capitole
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with my stay. The hotel was very clean and comfortable. The staff were very efficient and friendly.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Vikas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy to have chosen HAPPYCULTURE!

Wonderful stay ! Everything was more than expected - location, service, breakfast, confort
Stayed 2 nights in Mar 2023
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
A nice local hotel within in reach of the centre and transport links. Friendly and helpful staff
Stayed 4 nights in Oct 2024

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