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Best Western Hotel Trier City

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Sports facility
Lobby
Junior Suite, 1 Double Bed (Cozy Sitting Corner)
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
Kaiserstrasse 29, Mitte, Trier, Rhineland-Palatinate, 54290
  • Place, Trier Christmas Market
    ‪11 min walk‬
  • Place, Trier Cathedral
    ‪11 min walk‬
  • Place, Porta Nigra
    ‪17 min walk‬
  • Airport, Luxembourg (LUX-Findel)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite, 1 Double Bed (Cozy Sitting Corner)

Junior Suite, 1 Double Bed (Cozy Sitting Corner)

Junior Suite, 1 Double Bed (Cozy Sitting Corner)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(33 reviews)
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About this property

Best Western Hotel Trier City

Family-friendly hotel with a 24-hour front desk and a bar
A bar/lounge, a snack bar/deli, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk, and a library are onsite.
Best Western Hotel Trier City offers 127 accommodations with complimentary bottled water and coffee/tea makers. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Best Western Hotel Trier City. During your stay, you're just a quick walk from Former Ronedell Tower. You'll find features like free WiFi in public areas, plus a bar and breakfast (surcharge). This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Steps from Former Ronedell Tower and 3 minutes by foot from Trier Theatre
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A library, a terrace, and a vending machine are also featured at the family-friendly Best Western Hotel Trier City. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Best Western Hotel Trier City was completed in February 2024.

This Trier hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
Onsite venue - bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 12 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 16 for adults and EUR 8 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Billiards/pool table
  • Books
  • Foosball table
  • Library
  • Shopping centre
  • TV in common areas
  • Wine tours

Family friendly

  • Art supplies
  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Hardwood flooring in public areas
  • Lift
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1978
  • Comprehensive recycling policy
  • Living plant wall
  • Renovated entire property - February 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per accommodation, per stay
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 3.745 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 8 for children
  • Covered self parking fee: EUR 12 per day
  • Pet fee: EUR 20 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

pentahotel Hotel Trier
Best Western Trier City
Trier pentahotel
Trier Penta Hotel
pentahotel Trier-Europahalle Hotel
pentahotel Trier-Europahalle
Best Western Trier City Trier
Best Western Hotel Trier City Hotel
Best Western Hotel Trier City Trier
Best Western Hotel Trier City Hotel Trier

Reviews

Best Western Hotel Trier City Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 157 out of 381 reviews
Rating 8 - Good. 174 out of 381 reviews
Rating 6 - Okay. 38 out of 381 reviews
Rating 4 - Poor. 9 out of 381 reviews
Rating 2 - Terrible. 3 out of 381 reviews

Reviews

8/10 Good

John-James

Stayed 1 night in Jul 2025

10/10 Excellent

Lauri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Les

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location for edge of the old town Convenient underground parking Nice reception
Stayed 1 night in Jun 2025

6/10 Okay

Joseph

Liked: Cleanliness
Great value. Location is perfect for enjoying the city. If youre driving this is a must stay. Indoor outdoor parking on site.
Stayed 1 night in Jun 2025

10/10 Excellent

Sylviane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice BW, comfortable bed, well insulated rooms, excellent breakfast. What we did not like was the shower glass panel was missing the seal at the bottom so there was water on the floor
Stayed 1 night in May 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, provided parking and was on the edge of the old part of Trier making it easy to go and visit. Staff were helpful and the room was clean and comfortable. Enjoyed our stay!
Stayed 1 night in May 2025

10/10 Excellent

ARTHUR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to Trier for the Christmas market and to visit the Roman sites. The hotel was ideally placed for both. There's no restaurant but the hotel buffet breakfast was excellent and catered well for a gluten intolerance. There are plenty of restaurants nearby. Parking in the underground carpark was fine if a little tight to navigate in a bigger car. The staff were excellent and helpful. They spoke perfect English but humoured our schoolboy German! All round good.
Stayed 3 nights in Dec 2024

10/10 Excellent

Joseph, London

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Comfortable beds. Walking distance to most sights
Stayed 3 nights in Nov 2024

6/10 Okay

Peter

Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel well situated and welcoming
Stayed 2 nights in Oct 2024

6/10 Okay

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was nice. Just tough to maneuver larger cars.
Stayed 1 night in Sep 2024

8/10 Good

Mrs K M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant two nights in Trier.

Good location for the town and secure underground parking (extra charge). Bed a bit firm for my personal choice. All the facilities worked well. Good breakfast and friendly, helpful staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. AC was sooooo appreciated during the heatwave.
Stayed 2 nights in Jun 2024

8/10 Good

Elizabeth

Stayed 3 nights in Jul 2024

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

Very nice hotel
Stayed 1 night in Jun 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms, equipped with kettle. Location ok, about 15 mins walk to main attractions
Stayed 3 nights in Jun 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, room comfort

Fantastic Hotel

Infinitely better than their webpage would have you believe. Really clean and spacious room and a fantastic breakfast to set you up for the next day. The covered outside bar at the front of the hotel is stunning. Parking under the hotel is hassle free and good value. The hotel is conveniently situated for the old town, which is only a 2 minute walk. Lastly, the staff are a joy to behold, nothing is too much trouble. Unfortunately I have no idea on the eco credentials of this hotel. Highly recommended
Outside bar
Room
Reception
To the breakfast bar
Stayed 1 night in Jun 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, room comfort

Fantastic Hotel

Infinitely better than their webpage would have you believe. Really clean and spacious room and a fantastic breakfast to set you up for the next day. The covered outside bar at the front of the hotel is stunning. Parking under the hotel is hassle free and good value at €12 per day. The hotel is conveniently situated for the old town, which is only a 2 minute walk. Lastly, the staff are a joy to behold, nothing is too much trouble. Unfortunately I have no idea on the eco credentials of this hotel. Highly recommended
Outside bar
Room
Reception
To the breakfast bar
Stayed 1 night in Jun 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
air conditioning did not work no refrigerator
Stayed 2 nights in Jun 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty good

I'd never considered staying at a Best Western in Europe, but this was a pleasant surprise. Well located, specious, friendly.
Stayed 3 nights in May 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024