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Polo Tura Hotel

3.0 star property

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Photo gallery for Polo Tura Hotel

Front of property
In-room safe, desk, free WiFi
Business centre
Free self-parking
Premier Twin Room, 1 Bedroom

Reviews

6.0 out of 10

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
Opp. Central School, Arai Mile, West Garo Hills, West Garo Hills, Meghalaya, 794101
  • Place, Botanical Park
  • Place, Tura Peak
  • Place, Nehru Park
    ‪5 min drive‬

Room options

View all photos for Premier Twin Room, 1 Bedroom

Premier Twin Room, 1 Bedroom

Premier Twin Room, 1 Bedroom

  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Executive Suite

In-room safe, desk, free WiFi

Executive Suite

  • 55 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Double Room, 1 Bedroom

Presidential Double Room, 1 Bedroom

Presidential Double Room, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

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About this property

Polo Tura Hotel

Hotel in West Garo Hills with a 24-hour front desk and a restaurant
A restaurant, a business center, and a meeting room are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Polo Tura Hotel offers 14 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, slippers, and complimentary toiletries. This West Garo Hills hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

During your stay at Polo Tura Hotel, you're just a quick walk from Botanical Park. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include newspapers, a front-desk safe, and a business center
  • Just a 5-minute walk from Botanical Park and a 4-minute drive from Nehru Park
There's a restaurant on site. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Polo Tura Hotel also features tour/ticket assistance, a garden, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this 3-star West Garo Hills hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
Polo Tura Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: INR 500 to 1,000 per person
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • No lift

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 10 AM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Polo Tura Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1500.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 500 to 1000 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: INR 1500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Polo Orchid Tura
Hotel Polo Orchid
Polo Orchid Tura
Polo Orchid
POLO ORCHID HOTEL TURA
Hotel Polo Orchid
Polo Tura Hotel Hotel
Hotel Polo Orchid Tura
Polo Tura Hotel West Garo Hills
Polo Tura Hotel Hotel West Garo Hills
Polo Tura Hotel Polo Orchid Resort Cherrapunjee

Polo Tura Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 2 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

6.0/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

SVR

Business traveller
Liked: Staff & service, property conditions & facilities
Nice location, friendly staff especially front office and the Manager. The place is quiet and rooms very spacious. Need to improve breakfast options also the staff at breakfast need to be more brisk and prompt- they were very slow and sleepy on all the days I stayed!
Stayed 3 nights in Jan 2020

4/10 Poor

Pratik

Disliked: Cleanliness, property conditions & facilities, room comfort

The only hotel in Tura and there is no escape

The only hotel in Tura and there is no escape. High prices compared to the facilities available.
Stayed 1 night in May 2018

6/10 Okay

DEBANANDA

Liked: Cleanliness, room comfort
The hotel did not have our booking confirmation that was done on line through your portal. However, they were nice enough to accommodate us as rooms were available. Net connectivity was very poor and therefore we could not confirm our booking to them even after informing them of our Confirmation No. which is 8076085019816. Next day the net connectivity improved and I could inform your portal of our problem. I was told that the problem arose as the Hotel Polo Orchid had changed their e-mail ID without informing hotel.com which the Manager of the hotel flatly denied. Our stay at the hotel otherwise was quite comfortable. Also, hotel did not have much information on places of tourist interest in and around Tura.
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Its not Value for Money, only rooms are spacious rest nothing special.