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SureStay Hotel by Best Western Tuscaloosa Southeast

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Tuscaloosa Southeast

Lobby
Reception
Free breakfast
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
BBQ/picnic Area

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
4700 DORIS PATE DR, Tuscaloosa, AL, 35405
  • Place, Veterans Memorial Park
    ‪5 min drive‬
  • Place, Tuscaloosa River Walk
    ‪7 min drive‬
  • Place, University of Alabama
    ‪8 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Bathtub

8.2 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.4 out of 10
Very good
(45 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(58 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

2 Double Beds, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Bathtub, Non Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Roll in Shower, Non Smoking

  • Sleeps 2

1 King Bed, Non Smoking, Sofa Bed, Flat Screen Television, High Speed, Micrfg

  • Sleeps 4

Suite-1 King Bed, Non Smoking, 2 Room, Micrfg, Sofa Bed, High Speed, Flat Screen Television

  • Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4

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About this property

SureStay Hotel by Best Western Tuscaloosa Southeast

This smoke-free hotel features a snack bar/deli, a business center, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and barbecue grills.
SureStay Hotel by Best Western Tuscaloosa Southeast offers 58 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, hair dryers, and toothbrushes and toothpaste.

This Tuscaloosa hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at SureStay Hotel by Best Western Tuscaloosa Southeast. During your stay, you'll be close to University of Alabama. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free breakfast offered
  • Free WiFi in some public areas
  • Free self parking
  • WiFi for a fee
  • Amenities include a front-desk safe, locker space, and a business center
  • 9 minutes by car from Bryant-Denny Stadium and 10 minutes from University of Alabama
  • Dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. Free breakfast is available. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Barbecue grills, a vending machine, and gift shops/newsstands are also featured at the business-friendly SureStay Hotel by Best Western Tuscaloosa Southeast. Self parking is free.

This Mediterranean Tuscaloosa hotel is smoke free.

Guests are served free breakfast. An additional breakfast is available daily for a fee.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 2001
  • Fireplace in lobby
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM

Contactless check-in available

Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 30 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Surestay Hotel Hotel BY BW Tuscaloosa

SureStay Hotel by Best Western Tuscaloosa Southeast Hotel

SureStay Hotel by Best Western Tuscaloosa Southeast Tuscaloosa

SureStay Hotel by Best Western Tuscaloosa Southeast Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 306 out of 727 reviews
Rating 8 - Good. 166 out of 727 reviews
Rating 6 - Okay. 103 out of 727 reviews
Rating 4 - Poor. 70 out of 727 reviews
Rating 2 - Terrible. 82 out of 727 reviews

7.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Vicki

Liked: Cleanliness, amenities, property conditions & facilities
Clean courtesy staff
Stayed 2 nights in Feb 2026

10/10 Excellent

Shequetta

Stayed 1 night in Feb 2026

10/10 Excellent

Deniqull

Stayed 1 night in Feb 2026

10/10 Excellent

Grant

Stayed 2 nights in Oct 2025

10/10 Excellent

Regina

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were cleaned staff was very friendly i felted welcome
Stayed 1 night in Feb 2026

10/10 Excellent

CaiYona

Stayed 1 night in Jan 2026

10/10 Excellent

Jovantrey

Stayed 2 nights in Jan 2026

4/10 Poor

Michael

Liked: Cleanliness, property conditions & facilities
Staff was amazing until we had a issues with another guest who was hitting on my wife and staff . We brought our issue to management and they DID NOTHING. so we checked out and will never return.
Stayed 5 nights in Jan 2026

2/10 Terrible

Shawn

Stayed 3 nights in Oct 2025

4/10 Poor

James

Disliked: Amenities
Bathrooom had no heat. Shower was hard to operate. Shower not hot enough. Bathroom door hard to close. Bedsheets needed changing. No hair dryer
Stayed 1 night in Dec 2025

6/10 Okay

Ashley

Disliked: Room comfort
The bed was very firm, thin blankets and flat pillows.
Stayed 2 nights in Nov 2025

6/10 Okay

Tiffany

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Staff is fantastic! The room cleanliness is lacking. The overall upgrades were subpar- painted over old, open holes where light fixture holes are showing behind new lights, floor not vacuumed, disgusting tub where they just wipe it out and don’t actually clean it-black dirt/ mold .
Stayed 2 nights in Nov 2025

8/10 Good

Travis, Cantonment

Stayed 1 night in Nov 2025

10/10 Excellent

Geraldine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It only had smoke patties, cheese eggs, 2 type of cereal, no Cheerios something every one eats biscuits and coffee and juice
Stayed 2 nights in Nov 2025

2/10 Terrible

Tamara

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff was sweet so I hate to leave a bad review just because of them but I will never stay here again. Outside presentation was great, deceiving. We had 3 rooms total. The first room had such a bad smell..a combination of dog and mildew. The other rooms were tolerable with the smell but still rough. The bathrooms are stained and very out dated. We did request another room because the smell was so bad in the first room. It was game day weekend so options were limited on going anywhere else. My husband did a quick scan and accepted. It’s just a weekend. We went to bed not thinking about what I would find in the bathroom trash in the morning. A used condom hanging off the side of the trash! There wasn’t anyone at the front to talk to as we were leaving and we were pressed for time getting to the game. We honestly didn’t even try to breakfast just based on the cleanliness of our room..but I heard other guests say it was good. Again..staff was sweet. Rooms just need some TLC.
Used condom left in the trash. Discovered as I was getting ready that morning.
Stayed 2 nights in Nov 2025

8/10 Good

Kamari

Stayed 2 nights in Nov 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities
Clean and nice staff
Stayed 1 night in Nov 2025

8/10 Good

Matalia

Liked: Cleanliness, staff & service, amenities
Room was clean & quiet!
Stayed 2 nights in Nov 2025

4/10 Poor

Adrianna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2025

4/10 Poor

Anna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The lobby is lovely but the rooms are not as nice. The beds are metal and loud. The bathrooms are terribly outdated. The AC unit was dirty. The staff was very friendly and helpful however.
Stayed 2 nights in Nov 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean room. Comfortable beds. Good hot breakfast except coffee was not good. Smooth check in and check out. No closet. Coffee brewed in the room didn’t taste good. Only one packet of regular coffee and one packet of decaf in the room.
Stayed 1 night in Nov 2025

8/10 Good

alexis

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
We would like to extend a great Thank you, to the property manager Mr. Huey. He was so kind in every interaction that I had with him. Weeks and days leading up he kept in contact and stood on his word to accommodate my payment request. Any issue we had , wasn’t many at all, he and his staff were on it! They were all so pleasant and kind! Such a cozy hotel. I believe with Mr, Huey in charge it’ll be a 5 star hotel in no time. From a guest perspective I think it just needs an upgrade in appliances, more modern decor and bathroom upgrades. Maybe some new flooring to make it pop. But my husband and I really enjoyed our time. We will be back next year, hopefully we’ll beat Bama!! GEAUX TIGERS!!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Clean but needs some updates.
Stayed 1 night in Nov 2025

8/10 Good

Marina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn't clean the coffee maker and one of the packages was opened and missing some things. I don't know if they could have also forgotten to change the sheets (I hope not). But overall for the price I think is a decent place and I would stay again! The bed and the pillows were comfortable and there were many channels on the TV!
Stayed 1 night in Oct 2025

2/10 Terrible

Michael

Travelled with family
Disliked: Amenities
TV didn’t work all weekend. Faucet in shower broken. Sheets were damp due to faulty AC.
Stayed 2 nights in Oct 2025