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SureStay Hotel by Best Western Tuscaloosa Southeast

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Tuscaloosa Southeast

Reception
Exterior
Free breakfast
Lobby
BBQ/picnic Area

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
4700 DORIS PATE DR, Tuscaloosa, AL, 35405
  • Tuscaloosa Veterans Affairs Medical Center
    ‪4 min drive‬
  • University of Alabama
    ‪8 min drive‬
  • Bryant-Denny Stadium
    ‪9 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.4 out of 10
Very good
(41 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(52 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

SureStay Hotel by Best Western Tuscaloosa Southeast

Mediterranean hotel with free breakfast and a 24-hour front desk
This smoke-free hotel features a snack bar/deli, a business center, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and barbecue grills.
SureStay Hotel by Best Western Tuscaloosa Southeast offers 58 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, hair dryers, and toothbrushes and toothpaste.

This Tuscaloosa hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at SureStay Hotel by Best Western Tuscaloosa Southeast. During your stay, you'll be close to University of Alabama. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free breakfast offered
  • Free WiFi in some public areas
  • Free self parking
  • WiFi for a fee
  • Amenities include a front-desk safe, locker space, and a business center
  • 10 minutes by car from University of Alabama and 9 minutes from Bryant-Denny Stadium
  • Dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. Free breakfast is available. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Barbecue grills, a vending machine, and gift shops/newsstands are also featured at the business-friendly SureStay Hotel by Best Western Tuscaloosa Southeast. Self parking is free. A complete renovation of SureStay Hotel by Best Western Tuscaloosa Southeast was completed in November 2020.

This Mediterranean Tuscaloosa hotel is smoke free.

Guests are served free breakfast. An additional breakfast is available daily for a fee.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 2001
  • Fireplace in lobby
  • Mediterranean architecture
  • Renovated entire property - November 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 30 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.0 per stay (rates may vary)
  • Pet fee: USD 75 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Surestay Hotel Hotel BY BW Tuscaloosa
SureStay Hotel by Best Western Tuscaloosa Southeast Hotel
SureStay Hotel by Best Western Tuscaloosa Southeast Tuscaloosa

SureStay Hotel by Best Western Tuscaloosa Southeast Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 273 out of 631 reviews
Rating 8 - Good. 151 out of 631 reviews
Rating 6 - Okay. 85 out of 631 reviews
Rating 4 - Poor. 57 out of 631 reviews
Rating 2 - Terrible. 65 out of 631 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk clerk was awesome!
Stayed 1 night in May 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service
The room a little worn needing some updating. The mattress was not very comfortable had springs sticking in my back. Just a few things need to be replaced.
Stayed 1 night in May 2025

4/10 Poor

Mary

Mrs

We got very little sleep from occupants running down hallways and across their rooms and yelling in the hallways
Stayed 1 night in May 2025

2/10 Terrible

Stephanie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Lorie

Travelled with family
Liked: Staff & service
The staff was very friendly and helpful, the rooms are very minimalist with no dresser or closest to hang items. The shower only had luke warm water at best. The hotel does offer maid service daily which was nice to get fresh towels and beds made each day.
Stayed 3 nights in May 2025

10/10 Excellent

James

Stayed 1 night in May 2025

6/10 Okay

BARBARA

Stayed 3 nights in May 2025

10/10 Excellent

Fei

Stayed 1 night in May 2025

6/10 Okay

Mark

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Overpriced for the services received. Seemed worn and outdated.
Stayed 1 night in May 2025

8/10 Good

Trina

Liked: Cleanliness, staff & service, room comfort
Great staff! Room needed a little TLC. Dryer did not work!!
Stayed 1 night in May 2025

10/10 Excellent

Pamilia

Travelled with family
Liked: Staff & service, room comfort
The rooms smelled musty!!!! I wish our room smelled as good as your lobby
Stayed 1 night in May 2025

4/10 Poor

Donald, Madison

Disliked: Property conditions & facilities
The windows were unlocked.
Stayed 2 nights in May 2025

6/10 Okay

Tonya

Travelled with family
Great staff. The room had an unpleasant smell and needed a deep cleaning.
Stayed 1 night in May 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room has a recliner which really helps my husband sleep and reduce leg swelling
Stayed 1 night in Apr 2025

8/10 Good

Kristopher

Stayed 2 nights in Apr 2025

6/10 Okay

Mrs

Liked: Staff & service
Stayed 3 nights in Apr 2025

2/10 Terrible

Nik

Stayed 2 nights in Apr 2025

4/10 Poor

Brittany

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Manager and staff were kind. Room was not very clean. Shower had hair in it. Floors weren’t clean. Bed frame had collection of dust, crumbs and dirt. Little shampoo and conditioner bottles were used.
Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Budget Friendly Clean Hotel

Not the most updated hotel but very clean and the beds were the most comfortable hotel beds. Main complaint is that there should be coffee available in the lobby during the mornings and evenings at a minimum.
Stayed 1 night in Apr 2025

10/10 Excellent

Brenda Maxine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Yousha

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Kendall

Stayed 7 nights in Mar 2025

4/10 Poor

Joshua

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Service was great and the bedding was clean. However, the bathroom was dirty. The shower had big stains in the corners and the towels were dirty.
Stayed 1 night in Mar 2025

8/10 Good

Kenneth

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great, staff very helpful and breakfast was ok. Beds were hard and not very comfortable.
Stayed 1 night in Mar 2025

6/10 Okay

Elizabeth

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Property looked decent on the outside and in the front lobby- get on the elevator at your own risk—it’s very old & shady. No ice machine. Smelled of weed. I had suite and one room had A/C cold air and the bedroom only ran heat.
Stayed 2 nights in Feb 2025