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SureStay Hotel by Best Western Tuscaloosa Southeast

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Tuscaloosa Southeast

A spacious lobby with a modern fireplace, comfortable seating, and a cityscape mural on the wall.
A hotel with a central courtyard, multiple balconies, and a covered entrance.
A hotel reception area with a reception desk, two white sofas, and two armchairs.
A hotel room with a bed, a desk, a chair, a sofa, and a TV mounted on the wall.
An outdoor patio with a pergola, stone counter, and seating area.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
4700 DORIS PATE DR, Tuscaloosa, AL, 35405
  • Place, Veterans Memorial Park
    ‪5 min drive‬
  • Place, Tuscaloosa River Walk
    ‪7 min drive‬
  • Place, University of Alabama
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a TV, a desk, and a chair.

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a bed, a desk, a chair, a sofa, and a TV mounted on the wall.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a desk, a chair, a TV, and a lamp.

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, a desk, a chair, a TV, and a lamp.

Standard Room, 1 King Bed, Accessible, Bathtub

8.2 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.4 out of 10
Very good
(45 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a TV mounted on the wall, a desk, and a chair.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(58 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Accessibility - 1 King, Roll-in Shower, Nonsmoking

A hotel room with a bed, a TV mounted on the wall, a wooden bench, and a patterned carpet.

Accessibility - 1 King, Roll-in Shower, Nonsmoking

  • Sleeps 2

View all photos for Accessibility - 1 King Bed, Nonsmoking

A hotel room with a bed, a TV mounted on the wall, a wooden bench, and a patterned carpet.

Accessibility - 1 King Bed, Nonsmoking

  • Sleeps 2

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About this property

SureStay Hotel by Best Western Tuscaloosa Southeast

This smoke-free hotel features a snack bar/deli, a business center, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and barbecue grills.
SureStay Hotel by Best Western Tuscaloosa Southeast offers 58 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, hair dryers, and toothbrushes and toothpaste.

This Tuscaloosa hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at SureStay Hotel by Best Western Tuscaloosa Southeast. During your stay, you'll be close to University of Alabama. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free breakfast offered
  • Free WiFi in some public areas
  • Free self parking
  • WiFi for a fee
  • Amenities include a front-desk safe, locker space, and a business center
  • 10 minutes by car from University of Alabama and 9 minutes from Bryant-Denny Stadium
  • Dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. Free breakfast is available. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Barbecue grills, a vending machine, and gift shops/newsstands are also featured at the business-friendly SureStay Hotel by Best Western Tuscaloosa Southeast. Self parking is free.

This Mediterranean Tuscaloosa hotel is smoke free.

Guests are served free breakfast. An additional breakfast is available daily for a fee.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 2001
  • Fireplace in lobby
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 30 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Surestay Hotel Hotel BY BW Tuscaloosa
SureStay Hotel by Best Western Tuscaloosa Southeast Hotel
SureStay Hotel by Best Western Tuscaloosa Southeast Tuscaloosa

SureStay Hotel by Best Western Tuscaloosa Southeast Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 320 out of 751 reviews
Rating 8 - Good. 167 out of 751 reviews
Rating 6 - Okay. 107 out of 751 reviews
Rating 4 - Poor. 72 out of 751 reviews
Rating 2 - Terrible. 85 out of 751 reviews

7.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sanford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, great parking!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Roneisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean and spacious, staff was very nice, you get a nice breakfast at 6 every morning, and pricing was great for a 3 day stay. I will definitely come back my next visit 😬
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

tyric

Liked: Cleanliness
Staff, clean environment, nice room/restrooms
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Vicki

Every thing is nice
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Keisha

Liked: Staff & service, property conditions & facilities
It did the job of stopping and getting some rest for one night
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Regina

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were cleaned staff was very friendly i felted welcome
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay!
Stayed 2 nights in Sep 2025
Verified

2/10 Terrible

Kabiraj

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is very dirty
Stayed 1 night in Mar 2026
Verified

6/10 Okay

James

Liked: Staff & service
Disliked: Cleanliness, amenities
The room smelled and was missing a lot.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities
Customer service was amazing. Everything else was a plus
Stayed 7 nights in Feb 2026
Verified

6/10 Okay

Kaci

Liked: Staff & service
Disliked: Cleanliness
Room smelled bad, tv didnt work correctly, ac was weird. Staff was nice, breakfast was okay.
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

Marquis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was filthy had hair everywhere and dirty towels
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Steve

Good
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, amenities, property conditions & facilities
Clean courtesy staff
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Matalia

Liked: Cleanliness, staff & service, amenities
Room was clean & quiet!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities
Clean and nice staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Vontrail

Disliked: Cleanliness
There was no Internet in the room where I was staying so we couldn't watch TV at all not even the local channels
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

Brian and Tammey

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty inside and out. No pool as advertised.
Soap scum in shower, entire bathroom needs a good cleaning
Rusted with empty tissue box
The entryway looked like this for three days
Windows were disgusting, no one cleaned them during my 3 day stay
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Ashley

Disliked: Room comfort
The bed was very firm, thin blankets and flat pillows.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Clean hotel.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

CharlesJoseph

Very nice stay.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Susan

Liked: Staff & service, room comfort
A smaller hotel next to cracker barrel. Staff are friendly and helpful.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

Beautiful place and very accommodating!
Stayed 3 nights in May 2025
Verified

2/10 Terrible

Shaddai

Disliked: Cleanliness
The room itself was the worst hotel room I’ve ever stayed in . The smells were pungent, and almost unbearable. The quality was not what was expected, and the “cleanliness” was questionable. I could not enjoy my stay.
Stayed 3 nights in Feb 2026