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"Location is great. Staff was pleasant. Nice breakfast. Unfortunately, the bed and the pillows were not that comfortable. " More
7 Feb 2020 by General Manager
Dear Elena, Thank you for staying with us and thank you for your review. We are pleased that overall you have enjoyed your stay with us. In regards to the pillows in the room; just to share a bit of information; each of our SenS Hotel rooms have a set-up of 4 pillows - where we provide 2 pillows that are of a firmer type and 2 pillows that are of softer type. In addition we also provide ‘Goose Down’ pillows and ‘Orthopedic’ pillows which are available upon request. We know each guest have different pillow preferences, and we try our best to provide what our guest needs. Our pillow selection notice is available on a tent-card which is located on the glass shelve next to the cupboard. Also our guest are free to request a change of pillows by contacting our Front Desk, and we will be happy to provide this service for our guest. Thank you again Elena for staying with us and we look forward to seeing you back again in the near future. Warmest Regards, Sven Remo - General Manager.
5 Aug 2019 by General Manager
Dear Valued Guest, thank you for staying with us and thank you for your review. We truly appreciate your feedback in regards to the noise from the road which can be heard from the room and we do apologize for this inconvenience. We are also happy to hear that overall you've had an excellent stay with us. Thank you again for your review and we look forward to welcoming you back soon. Warmest Regards, Sven Remo - General Manager.
29 Jan 2024 by General Manager
Dear Markus, Thank you for staying at SenS Hotel & Spa - Ubud and Thank you for your 5/5 Rating. We Hope to see you back again in the near future. Warmest Regards, Sven Remo - General Manager
12 Mar 2018 by General Manager
Dear Niko, Thank you for staying with us recently and thank you for sharing your stay experience on Ebookers. We are extremely pleased to hear that you've had a pleasant stay and delighted to hear that our hotel and spa service has exceeded your expectations. Thank you again for staying with us and we look forward to your return stay soon. Warmest Regards, Sven Remo - General Manager.
8 Mar 2018 by General Manager
Dear Maija, Thank you for staying with us recently and thank you for your review. From all of us here at SenS Hotel and Spa - Ubud, we look forward to welcoming you back in the not too distant future. Warmest Regards, Sven Remo - General Manager.
13 Sep 2017 by General Manager
Dear Aurélie, Thank you so much for staying with us and thank you for your wonderful review. I am so happy to hear that you've had a great 4 nights stay with us and I am also very happy that all our products, facilities and services met your high expectations. Thank you again for recommending SenS Hotel through this review and we look forward to seeing you again in the near future. Warmest Regards, Sven Remo - General Manager
26 Apr 2017 by General Manager
Dear Valued Guest, Thank you for staying with us at SenS Hotel and Spa – Ubud and thank you for your wonderful and positive review. We certainly look forward to your next stay with us and until then, we wish you all the best..
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
The following facilities are closed on Friday and Saturday:
SenS Hotel and Spa Conference Ubud Town Centre offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There are 3 meeting rooms available. A children's pool, spa services, and multilingual staff are also featured at the luxury SenS Hotel and Spa Conference Ubud Town Centre. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 4.5-star Ubud hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking
SenS Hotel and Spa Conference Ubud Town Centre offers 97 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast daily.
Yonne Cafe and Bar – This café specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
