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Protea Hotel by Marriott Durban Umhlanga

3.0 star property

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Photo gallery for Protea Hotel by Marriott Durban Umhlanga

Bar (on property)
Room, 2 Queen Beds, Partial Ocean View
Lobby lounge
Pool
Lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Protea Mall, Cnr Lighthouse and Chartwell Drive, Umhlanga, KwaZulu-Natal, 4320
  • Place, Umhlanga Lighthouse
    ‪7 min walk‬
  • Place, Umhlanga Main Beach
    ‪10 min walk‬
  • Place, Umhlanga Rocks Beach
    ‪11 min walk‬
  • Airport, Durban (DUR-King Shaka Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Partial Ocean View

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Partial Ocean View

8.6 out of 10
Excellent
(8 reviews)
  • Partial ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Partial Ocean View

Suite, 1 Bedroom, Partial Ocean View

Suite, 1 Bedroom, Partial Ocean View

  • Ocean view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Ocean View

Room, 1 King Bed, Partial Ocean View

Room, 1 King Bed, Partial Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Ocean View

Room, 1 King Bed, Partial Ocean View

Room, 1 King Bed, Partial Ocean View

8.8 out of 10
Excellent
(5 reviews)
  • Partial ocean view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Outdoor pool, pool loungers
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.3 out of 5, Excellent, 383 reviews
The price is €90
includes taxes & fees
10 Apr - 11 Apr
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

About this property

Protea Hotel by Marriott Durban Umhlanga

Along with a restaurant, this hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
Protea Hotel by Marriott Durban Umhlanga offers 269 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. 43-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Protea Hotel by Marriott Durban Umhlanga. During your stay, you're just a quick walk from Oceans Mall. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and tour or ticket assistance
  • Just a 2-minute drive from Umhlanga Rocks Beach and 14 minutes from uShaka Marine World
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 4 meeting rooms are available.

WiFi is free in public spaces. Gift shops/newsstands, tour/ticket assistance, and laundry facilities are also featured at the family-friendly Protea Hotel by Marriott Durban Umhlanga. You'll have access to the health club at a partner property. An area shuttle within 10 km and an airport shuttle (available 24 hours) are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star uMhlanga hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Lighthouse - This restaurant serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 10 km
  • Parking on site (ZAR 55 per day)
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 205 for adults and ZAR 205 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lighthouse

Things to do

  • Personal motorised watercraft
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business centre

Outdoors

  • Direct access to the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub (84 centimetre high)
  • Grab bar near toilet (84 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height counter and sink (71 centimetre high)
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (84 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • 2 buildings
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • No plastic coffee stirrers
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LED TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:30 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Late check-out fee: ZAR 500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 205 for adults and ZAR 205 for children
  • Airport shuttle fee: ZAR 350 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: ZAR 125 (one-way), (from 1 to 15 years old)
  • Self parking fee: ZAR 55 per day
  • Late check-out fee: ZAR 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Protea Hotel by Marriott Durban Umhlanga offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Protea Hotel
Protea Hotel Marriott Durban Umhlanga
Protea Umhlanga
Umhlanga Protea Hotel
Protea Hotel Umhlanga Rocks
Protea
Hotel Umhlanga
Protea Marriott Durban Umhlanga
Protea Hotel by Marriott Durban Umhlanga Hotel
Protea Hotel by Marriott Durban Umhlanga Umhlanga
Protea Hotel by Marriott Durban Umhlanga Hotel Umhlanga

Protea Hotel by Marriott Durban Umhlanga Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 258 out of 520 reviews
Rating 8 - Good. 180 out of 520 reviews
Rating 6 - Okay. 53 out of 520 reviews
Rating 4 - Poor. 19 out of 520 reviews
Rating 2 - Terrible. 10 out of 520 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was spotless and the staff extremely helpful.
Stayed 9 nights in Dec 2025

10/10 Excellent

Richard

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Porters, bar staff and the team really went above and beyond. We only had 1 night but really enjoyed our stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Ashlen

Stayed 1 night in Nov 2025

10/10 Excellent

robin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and restaurants nearby
Stayed 2 nights in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location. Well run hotel. Excellent stay... thank you.
Stayed 3 nights in Oct 2025

6/10 Okay

Donna

Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay at the hotel was excellent very central of all restaurants and the mall. The only disappointment was they didn't offer lunch and dinner available at the hotel restaurant on Saturday. So we had to eat somewhere else. But overall a very nice Hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Stayed 1 night in Sep 2025

4/10 Poor

Werner

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
The card door lock did not work on the first room I was given then moved to another room and this rooms card lock did not work as well. Maintenace came to attend to it, but it did not work for my entire stay and every time i wanted to enter the room i had to go down to reception and they had to accompany me to open the door.
Stayed 1 night in Sep 2025

10/10 Excellent

Edward

Stayed 1 night in Sep 2025

10/10 Excellent

Z

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Young

Stayed 1 night in Aug 2025

2/10 Terrible

Simangele

Stayed 1 night in Aug 2025

10/10 Excellent

Z

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Rooms were fantastic. Great location.
Stayed 2 nights in Aug 2025

10/10 Excellent

nigel

Stayed 1 night in Jul 2025

10/10 Excellent

Carsten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and new. Only thing missing are usb ports at the nightstands.
Stayed 1 night in Aug 2025

10/10 Excellent

Shaun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So accomodating!

Lovely, comfortable one night stay. Staff were very friendly and most accomodating. When they noticed my elderly mother with us, we were offered a more suitable room to accomodate her needs.
Stayed 1 night in Jul 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2025

10/10 Excellent

Moonchul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Fatima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and friendly staff. Great breakfast. Would be nice if there was an in house restaurant and room service.
Stayed 3 nights in Jun 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay, great location. Friendly staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Bharat, Watford

Stayed 1 night in Jun 2025

10/10 Excellent

Saadiya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent excellent stay!! I cannot recommend this hotel enough. 1) amazing location 2) modern hotel, great decor and ambiance 3) spacious, well appointed rooms with all amenities 4) good housekeeping 5) great breakfast with staff who go above and beyond. Priced incredibly well for all the services and comfort on offer. Will definitely return
Stayed 3 nights in Jun 2025

10/10 Excellent

Arnold

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025