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Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

4.0 star property

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Photo gallery for Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

Outdoor pool, pool loungers
Property video
Exterior
Meeting facility
Lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
14 Palm Boulevard, Umhlanga Ridge, Umhlanga Rocks, Umhlanga, KwaZulu-Natal, 4320
  • Place, Gateway Theatre of Shopping
    ‪1 min walk‬
  • Place, KwaZulu-Natal Sharks Board
    ‪7 min walk‬
  • Place, Umhlanga Lighthouse
    ‪5 min drive‬
  • Airport, Durban (DUR-King Shaka Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

Premium bedding, in-room safe, individually decorated

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(7 reviews)
  • City view
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

Premium bedding, in-room safe, individually decorated

Apartment, 2 Bedrooms

  • City view
  • 74 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Loft, 1 Bedroom

Loft, 1 Bedroom

Loft, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)
  • Park view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 Bedroom, Balcony

Executive Suite, 1 Bedroom, Balcony

Executive Suite, 1 Bedroom, Balcony

  • Park view
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • Park view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

  • Park view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Lobby sitting area
Protea Hotel by Marriott Durban Umhlanga
Umhlanga
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.3 out of 5, Excellent, 527 reviews
The price is €96
includes taxes & fees
12 Jul - 13 Jul
Protea Hotel by Marriott Durban Umhlanga

About this property

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace, and a conference center are onsite.
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge offers 205 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This uMhlanga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge. During your stay, you'll be connected to the convention center, and just a quick walk from Ster-Kinekor Gateway. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a gym
  • Within a 10-minute walk of Ster-Kinekor Gateway and Gateway Theatre of Shopping
  • Airport shuttle service available for a fee
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. The family-friendly Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge also features a rooftop terrace, a garden, and coffee/tea in a common area. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star uMhlanga hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge has a restaurant serving breakfast, lunch, and dinner.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (ZAR 65 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 250 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • In a state park
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible airport shuttle
  • Front entrance ramp
  • Lift (99 centimetre wide door)
  • Raised toilet seat (50 centimetre high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2009
  • No plastic coffee stirrers
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Mini-fridge
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property requires full payment at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: ZAR 300 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 250 per person
  • Airport shuttle fee: ZAR 350 per person (one-way)
  • Self parking fee: ZAR 65 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Protea Hotel Ridge
Protea Hotel Umhlanga
Protea Hotel Marriott Durban Umhlanga Ridge
Protea Ridge
Protea Umhlanga Ridge
Umhlanga Protea Hotel
Umhlanga Protea Hotel Ridge
Umhlanga Ridge Protea Hotel
Protea Hotel Marriott Ridge
Protea Marriott Durban Umhlanga Ridge
Protea Marriott Ridge
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge Hotel

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 207 out of 395 reviews
Rating 8 - Good. 109 out of 395 reviews
Rating 6 - Okay. 49 out of 395 reviews
Rating 4 - Poor. 20 out of 395 reviews
Rating 2 - Terrible. 10 out of 395 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Leroy

Liked: Cleanliness, amenities, property conditions & facilities
Whole experience, staff was awesome
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Vironica

Liked: Cleanliness, staff & service, amenities
Staff were very polite and friendly they went all out . Rooms were clean and the hotel is perfectly situated
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Rodney

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Right next to Gateway Mall. Excellent staff and superb restaurant within. I would recommend this hotel.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were cleaned, very friendly and accommodating staff. Will definitely visit again.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Riaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great loaction
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay although the rooms are small
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and stay for families, centrally located and friendly staff
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Bhugwanthi

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, friendly, great for a short stay!
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Dolapo

Bar was just okay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Prin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe and good location
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Ranjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel. Different vibe. Loved the food and support staff. The reception team is excellent helped me for late check out
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Mohamed

Liked: Room comfort
great value for money and location is ideal
Stayed 6 nights in Jan 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel smack in the middle of everything.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Relebogile

Liked: Cleanliness, staff & service, amenities
great as always and the stuff are always on point.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
outstanding staff and great hotel
Stayed 5 nights in Nov 2023
Verified

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location and cannot thank the staff enough for the amazing hospitality and service . Highly recommended and massively improved from my last stay here.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Sakhiwo

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tiresh Sewlall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining and bar tender was awesome
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Lekau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carpet needed in the room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jon Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great theme and excellent decoration. Building work in the shops nearby
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Indresen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the hotel are the best. They always went above and beyond for our stay. The staff at the hotel truly know how to treat guests.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Nuraan

Liked: Cleanliness, amenities, property conditions & facilities
I loved everything from the time i stepped into the hotel, 5* star treatment, the entire duration of my stay to check out. Service was impeccable in extending my stay, accommodating me through my stay. The room was clean, smelled nice and very spacious.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Tshepo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a generally good stay. The room was clean and well serviced
Stayed 3 nights in Jun 2022
Verified

10/10 Excellent

Nicola M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was phenomenal! The could have not been frienlier. I would very highly recommended recommended this place
Stayed 5 nights in Aug 2025
Verified

8/10 Good

S J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was incredible. Staff were also super friendly and well trained. Gym and pool are very nice too. Room wasn’t the best, cheap noisy fridge, light switches in strange places.
Stayed 1 night in May 2025