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Glass House Retreat

4.0 star property

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Photo gallery for Glass House Retreat

Outdoor spa tub
Dining
Fitness studio
Exterior
Smart TV, streaming services

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Harrow Road, Upminster, England, RM14 3BP
  • Place, Thorndon Country Park
    ‪16 min drive‬
  • Place, Lakeside Shopping Centre
    ‪24 min drive‬
  • Place, River Thames
    ‪25 min drive‬
  • Airport, London (STN-Stansted)
    ‪57 min drive‬

Room options

View all photos for Superior Double or Twin Room, Garden View

Superior Double or Twin Room, Garden View

Superior Double or Twin Room, Garden View

  • Garden view
  • 26 sq m
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room

Superior Room

Superior Room

  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Double Room

Premium bedding, in-room safe, desk, laptop workspace

Premium Double Room

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Double Room, 2 Queen Beds, Mobility Accessible

Premium bedding, in-room safe, desk, laptop workspace

Premium Double Room, 2 Queen Beds, Mobility Accessible

  • Garden view
  • 35 sq m
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Glass House Retreat

This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a hot tub are onsite.
Glass House Retreat offers 21 accommodations with laptop-compatible safes and bathrobes. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Upminster hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 10 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
During your stay at Glass House Retreat, you'll be close to Lakeside Shopping Centre. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free cooked-to-order breakfast served daily
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include conference space, an elevator, and a communal living room
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 13 minutes by car from Lakeside Shopping Centre and 7 minutes from Stubbers Activity and Adventure Centre
As a guest of Glass House Retreat, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this hotel measures 269 square feet (25 square meters) and includes conference space. The business-friendly Glass House Retreat also features spa services, a garden, and coffee/tea in a common area. Free self parking is available.

This 4-star Upminster hotel is smoke free.

Guests are served free cooked-to-order breakfast daily from 8:30 AM to 9:30 AM.
Glass House Retreat has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 8:30 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Fitness classes
  • Free bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 269 square feet of conference space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Handrails in stairways (100 centimetre high)
  • Hardwood flooring in public areas
  • Lift (89 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • Art Deco architecture
  • Built in 2019
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV
  • Streaming services

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 150 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 8:00 AM - 8:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Glass House Retreat Hotel
Glass House Retreat Upminster
Glass House Retreat Hotel Upminster

Glass House Retreat Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 6 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing and beautiful food!
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This spa retreat is fully equipped with all needed to rest and rejuvenate in the same location. Everything and everyone was top tier in service and presentation. The only let down was the food and even that was fine it just didn’t match the other areas of excellence
Easy like Sunday morning 🧖🏾‍♀️
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are beautiful and clean. The Staff were amazing, polite, welcoming and attentive, the resort felt like a home away from home. Food was delicious and my spa treatments from Zoe was unbelievable. Zoe made me feel comfortable, relaxed and the whole experience was just amazing. I will definitely be returning
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, amenities, property conditions & facilities
I had a fantastic stay at the Glass House retreat - the team were amazing! Friendly, supportive, and attentive, they made sure I felt right at home. My room was a treat: clean, bright, and airy, with a fabulous rainforest shower and super comfy bed. And wow, the food! Every dish was delicious, I wanted to take the chef home with me! There were loads of activities to keep me busy, and I left feeling refreshed and recharged.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025