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Burcu Kaya Hotel

4.0 star property

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Photo gallery for Burcu Kaya Hotel

A pool area with lounge chairs and tables, surrounded by rocky mountains.
A spacious lobby with high ceilings, arched doorways, and wicker furniture.
A garden with a pond, a wooden bridge, and flowers.
A long, narrow hallway with a checkered floor, arched ceiling, and wall-mounted lights.
View from property

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Ortahisar Kasabasi, Ürgüp, Nevsehir, 50400
  • Place, Göreme National Park
    ‪1 min walk‬
  • Place, Manzara ve Kültür Park
    ‪5 min walk‬
  • Place, Ortahisar Castle
    ‪8 min walk‬
  • Airport, Nevsehir (NAV-Cappadocia)
    ‪45 min drive‬

Room options

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Standard Room

Street view

Standard Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

Street view

Standard Triple Room

  • 30 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room

Street view

Standard Room

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Burcu Kaya Hotel

2 restaurants, an outdoor pool, and a nightclub are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite.
Burcu Kaya Hotel offers 82 accommodations with minibars and safes. Beds feature premium bedding. Televisions come with premium satellite channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
During your stay at Burcu Kaya Hotel, you're just a quick walk from Manzara ve Kültür Park. Features include free breakfast, free WiFi in public areas, and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a swim-up bar, and a poolside bar
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Göreme National Park and 6 minutes by car from Goreme Open Air Museum
  • Airport shuttle service available for a fee
Burcu Kaya Hotel offers its guests an outdoor pool and a children's pool. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A nightclub, a library, and a terrace are also featured at Burcu Kaya Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Ürgüp hotel.

Guests are served free buffet breakfast daily from 7:30 AM to 9:30 AM.
Burcu Kaya Hotel has 2 restaurants serving breakfast and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Things to do

  • Bicycle tours
  • Children's pool
  • Library
  • Nightclub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: TRY 30 per person (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number 2997
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open May 15 and close October 31.

Property is also known as

Burcu Kaya Hotel
Burcu Kaya Hotel Nevsehir
Burcu Kaya Nevsehir
Burcu Kaya Hotel Urgup
Burcu Kaya Urgup
Burcu Kaya
Burcu Kaya Hotel Cappadocia/Urgup
Burcu Kaya Hotel Hotel
Burcu Kaya Hotel Ürgüp
Burcu Kaya Hotel Hotel Ürgüp

Burcu Kaya Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 26 reviews
Rating 8 - Good. 10 out of 26 reviews
Rating 6 - Okay. 3 out of 26 reviews
Rating 4 - Poor. 2 out of 26 reviews
Rating 2 - Terrible. 3 out of 26 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Myrla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would like to thank the hotel for helping make my niece bday a wonderful experience. They blew 18 ballons while we were on a tour. She came to the room surprised. They also helped me order a bday cake and coordinated it to be celebrated at the Turkish dinner show--all in last minute request. The kids loved the pool and the breakfast was good! We will stay agsin nect time.
Stayed 2 nights in Aug 2017
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities
Tiny room. Staff and guests not wearing masks. Unfriendly cafeteria workers. The pool (there are 2) was great. Industrial tourism spot...
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

-

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr schönes Hotel

Ruhig gelegenes, erholsames Hotel mit schönen Swimmingpool. Hervorragender Ausgangspunkt für Ausflüge. Sehr freundliches Personal
Verified

2/10 Terrible

Mehmet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hiç kimseye tavsiye etmiyorum

Büyük bir gurup gelene kadar betbattı
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience...

It was an authentic but also very clean and well maintained place. Great job with the architecture!
Verified

8/10 Good

Gertrudis y Telmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Piscina estupenda. Desayuno variado. Limpio.

Nuestra estancia en el Hotel puede calificarse de satisfactoria. La única pega, si quieres estar en el centro es que no lo está. Si no llevas coche, lo mejor será que aceptes el ofrecimiento de media pensión. Las comidas y desayunos son bastante generosos. Nosotros no llevamos coche, hacíamos excursiones, que normalmente acaban sobre las cinco, y después disfrutábamos de un baño relajante en una piscina estupenda. En general, limpio, muy agradable. Muy bien.
Verified

10/10 Excellent

urbanange

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Expectations Excedded!

This hotel delightfully exceeded our expectations! With a choice of 2 swimming pools there was plenty of space to spread out and relax, essential when travelling with a family of 2 adults and 4 teenagers. The hotel rate included a huge buffet breakfast and dinner, which was fresh, tasty and convenient after long hot days exploring Cappadocia. The chef prepares the meals using fresh farm grown fruit and vegetables which is located within the hotel grounds. The front reception staff where very helpful and organised taxis to drive us where ever we wanted to go, the taxi company used by the hotel where friendly, honest and helpful. I was apprehensive because of 1 negative review but am glad we went ahead and stayed and would have no hesitation in recommending this hotel to anyone wanting great value, convenient location, great food and staff.
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

To be avoided until service and maintainance

standards will be upgraded to acceptable levels.
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
buffet repas pas terrible, couvert de mouches
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'd recommend it

If you're looking for a good stay in Cappadocia this hotel is a great option. Our room was very clean although somewhat older looking at first glance. It has great character and comforts for the whole family. Other cappadocia hotels I've stayed in drip sand from the ceiling, but this hotel had none of that. Great!! Our kids loved the pool.
Verified

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel, I should stay there again if coming back to Kapadokya!!!!

Very nice hotel, the location is a little far from town but as we contracted tours, the travel agency came for us. The external swimming pool is great as well as their beautiful garden, full of flowers and very well kept. Breakfast and dinner services are very good as well as the restaurant where it is served, wery clean and with very good staff. Excellent experience!!!! Would be back if again in Kapadokya!!!!
Verified

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities

Good breakfast and dinner!

Older hotel situated in a village between the main attractions. Excellent breakfast and dinner provided. Nice pool and friendly staff.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

Very good situation to visit Capadocia,

Characterfull hotel, well situated to tour around the major important places of Capadocia.Very good and varied mezze buffet, the hot food buffet was quiet poor in choice and quality. Very good breakfast. Very nice swimming pool. Our room was pretty small for 3 beds and generally very humid because the airconditionning is not working properly to cool and dry the air but works more as a fan. No efficient air evacuation in the small shower room. Important suggestion for the hotelmanagement: they should ask the tour tourist that wake up at 5 am to do the balloon flight to meet in a seperated inside place so they dont wake up the whole of the hotel at such an early hour. But we enjoyed our stay here.
Verified

4/10 Poor

vinicio

Disliked: Property conditions & facilities, room comfort

Camere troppo piccole

Un hotel con camere e bagni molto piccoli e poco confortevoli. Il condizionatore funziona solo se la chiave viene messa nell'apposito alloggiamento; quindi al rientro in camera e' molto caldo. I locali comuni sono invece corrisponti alla categoria dell'hotel. Colazione e cena buone.
Verified

10/10 Excellent

m

Liked: Cleanliness, staff & service, room comfort

Great price for logding and food

we were a bit concerned about having to get 2 rooms for the 5 of us but in the end it worked out fine it was worth the food being included in the expenses. Dinners were very good even the children ate alot.
Verified

6/10 Okay

regis

Liked: Cleanliness, property conditions & facilities, room comfort

si vous aimez l'ambiance cantine !

cet hôtel est principalement équipé et organisé pour recevoir des voyages de groupes. Alors, quand vous voyagez en famille c'est un peu désagréable surtout au moment du repas : on a plus l'impression d'être dans une cantine que dans un restaurant !
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Integrated with its environment

Many buildings in this area appear as modern versions of the historical cave dwellings, and Burcu Kaya is best appreciated as an expression of this environment. The beds were subpar, and the rooms were rustic, but the pool and common areas were very nice. Cafeteria dining was not managed well. The hotel is located near Goreme and Urgup, so its location is fine--given that the sites of interest are distributed over a broad area. The town was worth visiting to gain a flavor of rural town life on the plateau.
Verified

8/10 Good

Jean Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un hotel à la fois confortable et typique , bien situé

Cet hotel est bien situé , au coeur de la Cappadoce, pres des sites , mais un peu difficile à trouver. Le personnel est sympatique et le service parfait L'Hotel et les chambres sont confortables Le restaurant et les buffets sont très copieux et bien cuisinés ,mais un peu bruyant
Verified

10/10 Excellent

Nuzha

Stayed 2 nights in Dec 2025
Verified

8/10 Good

Can

Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

nuray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort