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Elaa Cave Hotel

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Photo gallery for Elaa Cave Hotel

Potholing/cave exploring
Reception
Property amenity
Property amenity
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry room

Explore the area

View in a map
Tahir Bey Sokak No.4, Esentepe Mahallesi, Ortahisar, Ürgüp, 50650
  • Place, Göreme National Park
    ‪1 min walk‬
  • Place, Ortahisar Castle
    ‪3 min walk‬
  • Place, Manzara ve Kültür Park
    ‪5 min walk‬
  • Airport, Nevsehir (NAV-Cappadocia)
    ‪45 min drive‬

Room options

View all photos for Comfort Double Room, Private Bathroom, Ground Floor

Minibar, individually decorated, individually furnished

Comfort Double Room, Private Bathroom, Ground Floor

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Room, Private Bathroom, Courtyard Area

Comfort Room, Private Bathroom, Courtyard Area

Comfort Room, Private Bathroom, Courtyard Area

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Private Bathroom, Courtyard Area

Standard Double Room, Private Bathroom, Courtyard Area

Standard Double Room, Private Bathroom, Courtyard Area

10.0 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Courtyard Area

Standard Room, 1 Queen Bed, Courtyard Area | View from room

Standard Room, 1 Queen Bed, Courtyard Area

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Double or Twin Room, Courtyard Area

Comfort Double or Twin Room, Courtyard Area

Comfort Double or Twin Room, Courtyard Area

  • 25 sq m
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room, Valley View, Courtyard Area

Standard Double Room, Valley View, Courtyard Area

Standard Double Room, Valley View, Courtyard Area

10.0 out of 10
Exceptional
(1 review)
  • Valley view
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Triple Room

Junior Triple Room

Junior Triple Room

8.0 out of 10
Very good
(2 reviews)
  • Valley view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Double Room

Family Double Room

Family Double Room

  • Valley view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • Valley view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Romantic Double or Twin Room

Romantic Double or Twin Room

Romantic Double or Twin Room

  • Valley view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Suite

Comfort Suite

Comfort Suite

  • Valley view
  • 20 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Luxury Studio Suite

Luxury Studio Suite

Luxury Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • Valley view
  • Sleeps 5
  • 1 Queen Bed, 2 Single Sofa Beds and 1 Single Murphy Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Valley view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Elaa Cave Hotel

Along with a restaurant, this hotel has a bar/lounge and a rooftop terrace. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include coffee/tea in a common area, concierge services, and dry cleaning.
Elaa Cave Hotel offers 5 accommodations with minibars and complimentary bottled water. Rooms open to patios. Each accommodation is individually furnished and decorated. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. 22-inch plasma televisions come with premium digital channels. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Elaa Cave Hotel, you're just a quick walk from Ortahisar Castle. Free WiFi in public areas, free self parking, and a free manager's reception are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Ortahisar Castle and 6 minutes by car from Goreme Open Air Museum
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for free (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces.

A rooftop terrace, a library, and barbecue grills are also featured at Elaa Cave Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Ürgüp hotel.

The hotel hosts a free manager's reception daily.
Elaa Cave Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Private picnics

Things to do

  • Library

Family friendly

  • Children's games
  • High chair
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hand-held showerhead
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • No lift
  • Tile flooring in room

More

  • 1 building
  • 2 floors
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 22-inch plasma TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 10:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 10 per person (one-way)
  • Airport shuttle fee per child: EUR 10 (one-way)
  • Rollaway bed fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:30 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 2022-50-0275
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Maraa Cave Nevsehir
Elaa Cave Hotel Urgup
Elaa Cave Urgup
Elaa Cave Hotel Hotel
Elaa Cave Hotel Ürgüp
Elaa Cave Hotel Hotel Ürgüp

Elaa Cave Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 97 out of 135 reviews
Rating 8 - Good. 25 out of 135 reviews
Rating 6 - Okay. 5 out of 135 reviews
Rating 4 - Poor. 5 out of 135 reviews
Rating 2 - Terrible. 3 out of 135 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay!

A lovely B&B hotel with a personal touch!
Stayed 8 nights in Aug 2024
Verified

10/10 Excellent

Jaroslawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique place but it was Neclar who made my stay really wonderful.She was attentive,warm and friendly and made my feel home
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Marcelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Junaid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An excellent place

Everything was delightful and to our satisfaction
Stayed 1 night in May 2024
Verified

10/10 Excellent

Idil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very nice stay! I would recommend. Necla was very friendly and helpful. Thanks!
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Khurram

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent experience

Great communication beforehand with booking shuttle. The hotel was clean, great breakfast and nice staff. Would stay again!
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Lanna

Liked: Cleanliness, staff & service, property conditions & facilities
The owner is very friendly and helpful and its very quite
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is absolutely wonderful and super helpful! If you’re looking for a gorgeous cave experience, ELAA is perfect! Off the beaten path and nice quiet location!
Verified

10/10 Excellent

aleksey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great host and beautiful little hotel in a local area. You live in a cave. Great experience.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Gregoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the "Relax" atmosphere. Necla welcomed us as if we were family. Elaa Cave is close to a lot of the activities making it a perfect location regardless of budget. The center is walking distance. Great businesses and friendly people.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful!! Clean, comfortable and great views! Staff amazing will do anything to help you, Breakfast was beautifully laid out every morning and delicious. Highly recommended
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great cave hotel

I really had a great experience staying at the Elaa cave hotel. My room (51) was beautiful, clean and comfortable. Breakfast was perfect and the service exceptional. The hotel terrace has an amazing view and it was fantastic to be able to have a tea and watch the sunset there after a long day touring the region. All the tours I took picked me up right there at the hotel, so it was very convenient.
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

tiare nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and safe, at 15 min around from Goreme. Staff very nice and available for every need. Some of them speak just a little English but they try to help you anyway. The room is exactly as the pictures; a wonderful experience!
Stayed 2 nights in Sep 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Overall good. Service could be better.
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely 5 night stay at Elaa Cave Hotel. Great base for walking into Ortahisar and getting around the region. Stunning castle views from the rooftop terrace. With an early morning flight into Kayseri, having check in from midday was great. Stayed in Rm 55, which in the photos looks like a double but was two singles pushed together. This wider bed made the room feel small. Bed was extremely comfortable. Great to have a fridge and hanging rail, although a few more hangers would have been useful. Delicious buffet breakfast with plenty of choices. Staff was very welcoming, helpful and accommodating. Would stay again and highly recommend.
Stayed 5 nights in Oct 2024
Verified

4/10 Poor

Shubham

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Beware of references from reception.

Please make sure not to use the local taxi number provided at the reception. The Taxi driver usually takes longer routes to charge more. Horse riding services were decently priced. Others not so much. During my trip I stayed in another 4 star hotel in Goreme and they provided more reliable services
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Vyoma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My best friend and I both stayed at the Elaa cave hotel for two nights and had the BEST time ever. The manager is SO sweet. She helped accommodate anything and everything that we needed, from providing food when we first entered and sat on the beautiful terrace to helping arrange for a taxi when we were running late to the airport and couldn’t find one. She also provided extra water bottlers and was in touch with us 24/7 for anything that we needed or came up. She is the sweetest person and our stay at the cave hotel was amazing. The room is actually pretty warm/good temperature (which is exactly what we needed as we heard cave hotels can get cold!). We both highly recommend everyone to stay here! The taxi driver was super kind as well.
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service
Disliked: Amenities
Positive: The room was super comfortable, well styled, new and spacious! At the same time it's a cave room so you also experience the real Cappadocian lifestyle. The climate in the room is also super nice and cool while outside it's hot in the Summer. The staff is also super nice and the breakfast is delicious with homebaked items. Good to know: our 'suite room' was a few minutes walk away from the main building that has the rooftop. Also the WiFi was not working throughout our 3 nights stay, which made things quite difficult as there is also no 3G/4G network reception in the room as it's a cave room with thick walls.
Stayed 2 nights in Jul 2022
Verified

4/10 Poor

DongWook

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
We were unlucky and got a bad unit. We didn't know about it on the first night. The unit had humidity issues. Bad funky smell in the bathroom. Bad smell in the entire unit. Ceiling kept falling apart and little bits and pieces of rock and sand kept dropping to the ground. We were with a group of friends, and our other room was fine. I'm pretty disappointed because this room was marked as the better and bigger room but it was worse - we couldn't use the couch because there were always sand and rocks falling on it, and it would be dirty
Stayed 3 nights in Oct 2024
Verified

6/10 Okay

Sandra

Disliked: Cleanliness, property conditions & facilities, room comfort

short staffed on every area

stayed for 3 nights, when we arrived around 6 pm, there were some hiccups, but the lady eventually found my reservation and told me, my room is on another street,( they now have 2 buildings) and I will need to walk 5 minutes to the main building for breakfast. which is fine. however, when she show me the room, it was very dusty and had a damp mold smell, one of the beds doesn't even have bed sheet on. That is no AC, so I requested a fan to keep the fresh air. I understand most of the cave room has dust and dampness problem but after I saw the room next to mine, the room was ready-made and cleaned, I then realized the hotel wasn't aware of my reservation for today. it's a beautiful hotel, but short-staffed. breakfast is ok, it's kind of messy because they aren't enough tables. nice people, but I won't return again
Stayed 3 nights in Jun 2023
Verified

2/10 Terrible

ana bertha

Trate de comunicarme con ellos porque el avión no salió y ya no use el hotel. Y quería ver si me regresan el rembolso
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ortalama bir otel için gayet güzeldi

Yerini bulmak birazcık zor oldu ama güzel tatlı bir yerdi minik bir otoparkıda var. Odalarda temizdi fakat birazcık rutubet kokuyordu bu zaten genel olarak mağara cave otellerin bir problemi çok kötü değildi yatakta baya rahattı. Ortada küçük bir avlu var sabah çay içmek için güzel bir yer biz arabayla gittiğimiz için ulaşım nasıl bilmiyorum ama arabayla çok sıkıntı olmadı yolu bulduktan sonra
Stayed 1 night in May 2025
Verified

10/10 Excellent

Busra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Konumu merkezi bi yerde. Oda güzel bakımlı ve temizdi. Memnun kaldık
Stayed 1 night in May 2025
Verified

10/10 Excellent

Cihan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ilgili personel

personel çok ilgiliydi, oda temiz ve konforluydu.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Andrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr sauber, nette Vermieterin.
Stayed 2 nights in Oct 2024