9 Oct 2021 by Cristina
Dear Stephen, I would like first to thank you for taking the time to complete our on-line guest satisfaction questionnaire related to your recent stay at Hilton London Tower Bridge. I am delighted to learn from your feedback that you were satisfied with our services and facilities and that you thoroughly enjoyed your stay. It is particularly warming to receive a positive valuation of the services we offer to our guests. Rest assured that I will share your feedback with the hotel team who will be encouraged by your positive scores. Thank you once again for your feedback. I hope to have the opportunity to welcome you back to the Hilton London Tower Bridge! If I can be of assistance in near future, please do not hesitate to contact me. Best Regards, CRISTINA MIROSNICENCO GUEST RELATIONS MANAGER
5 Mar 2017 by 140579
Dear Guest, Thank you for choosing the Hilton London Tower Bridge whilst staying in London and thank you for sharing your observations via Expedia. I was happy to read that you have enjoyed all aspects of your stay with us and you found our property in a perfect location to most of London attractions. I am looking forward to welcome you back in the nearest future and please do not hesitate to recommend us to your friends and family. Kindest regards, Anna PA to General Manager
9 May 2019 by Mike Puddu - Guest Relations Manager
Dear Guest, thank you for sharing your feedback with us. I apologize if breakfast service was not up to your satisfaction and I want to assure you that your comments have been taken on board by our management team. Looking forward to the pleasure of welcoming you back, I wish you a lovely day. Kind Regards, Mike Puddu Guest Relations Manager
4 Apr 2018 by James Ross- Director of Operations
Thank you for sharing your feedback about your stay with us. I am glad you enjoyed our location. I regret to hear the issues you had with cleanliness and dining at Jamie's Italian. I will share your feedback with their management team. We hope to welcome you back on your next visit to London.
20 Feb 2018 by James Ross - Director of Operations
Thank you Gabi for sharing your feedback about your stay with us. I am pleased to read you had a wonderful stay with us. We hope to welcome you back again soon. Sincerely, James Ross Director of Operations
The following facilities are closed seasonally each year. They will be closed from 24 December to 26 December:
The following facilities are closed for New Year's Eve and New Year's Day:
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. Public spaces have free WiFi. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Hilton London Tower Bridge. Smoking is allowed in designated areas at this 4-star London hotel.
Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge) , Wireless internet access
Available in some public areas: Free WiFi
Hilton London Tower Bridge offers 248 accommodations with a safe and free newspapers. 49-inch Smart televisions come with premium digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
1751 Distillery & Kitchen – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
TwoRuba – On-site cocktail bar. Open daily.
Recreational amenities at the hotel include a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Guests will receive smart lock details. Guests are recommended to download the property's Hilton Honors mobile app before check-in.
Guests will receive smart lock details. Guests are recommended to download the property's Hilton Honors mobile app before check-in.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
