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Conrad Urumqi

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Photo gallery for Conrad Urumqi

A spacious lobby with a high ceiling, large windows offering city views, and modern furniture.
Property video
Lobby sitting area
A spacious lobby with a geometric ceiling design, a central water feature, and seating areas.
Indoor pool, open 8:00 AM to 10:00 PM, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
669 Northern Youhao Road, Ürümqi, Xinjiang, 830000
  • Place, Xinjiang Uygur Autonomous Region Museum
    ‪2 min drive‬
  • Place, Xinjiang Medical University
    ‪2 min drive‬
  • Place, Xinjiang People's Hall
    ‪2 min drive‬
  • Airport, Urumqi (URC-Diwopu Intl.)
    ‪14 min drive‬

Room options

View all photos for Premium Queen

A hotel room with a bed, a nightstand with a lamp, a clock, and a green armchair.

Premium Queen

  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe 2-bed Room

A bathroom with a wooden vanity, a round mirror, a vase with flowers, and a vertical LED light strip.

Deluxe 2-bed Room

  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Queen Deluxe Suite

A bathroom with a wooden vanity, a round mirror, a vase with flowers, and a vertical light strip.

Queen Deluxe Suite

  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe King

A modern hotel room with a large bed, a flat-screen TV, a dining table with a vase of flowers, and a city view through large windows.

Deluxe King

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King Suite

A modern living room with a sofa, two armchairs, a coffee table, a flat-screen TV mounted on the wall, and a small side table with a vase of flowers.

Deluxe King Suite

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive King

A modern hotel room with a large bed, a flat-screen TV, a dining table with a vase of flowers, and a city view through large windows.

Executive King

  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Premium King

A hotel room with a large bed, a flat-screen TV, a sofa, a small table, and a decorative wall panel.

Executive Premium King

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Accessible Room King

A modern hotel room with a large bed, a desk, and a view of the city.

Accessible Room King

  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Ambassador Suite

A modern hotel room with a living area featuring a sofa, ottoman, and coffee table. There is a flat-screen TV mounted on the wall, a dining table with chairs, and a kitchen area visible through an open door.

Ambassador Suite

  • City view
  • 160 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium King

A hotel room with a large bed, a flat-screen TV, a sofa, a small table, and a decorative wall panel.

Premium King

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite

A modern living room with a sectional sofa, a round coffee table, and a large wall-mounted TV.

Presidential Suite

  • City view
  • 320 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 4 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Queen

A hotel room with two large beds, a city view, a patterned headboard, and a small table with a vase of flowers.

Deluxe Queen

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Queen Suite

A modern hotel room with a kitchenette, a dining area, and a sofa with floral cushions.

Deluxe Queen Suite

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Executive Queen

A hotel room with two beds, a TV, a desk, and a patterned headboard.

Executive Queen

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Executive Premium Queen

A modern hotel room with two beds, a sitting area with a chair, and a decorative wall panel.

Executive Premium Queen

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Accessible Room Queen

A hotel room with two beds, a TV, a desk, and a patterned headboard.

Accessible Room Queen

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Queen

A modern hotel room with two beds, a sitting area with a chair, and a decorative wall panel.

Premium Queen

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Executive Single Room, 1 King Bed, Mountain View

A hotel room with a large bed, a round table, two chairs, a TV, and a view of a cityscape through large windows.

Executive Single Room, 1 King Bed, Mountain View

  • Mountain view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
Hilton Garden Inn Urumqi Exhibition Center
Shuimogou District
  • Free Wi-Fi
The price is €86
includes taxes & fees
11 Aug - 12 Aug
Hilton Garden Inn Urumqi Exhibition Center

About this property

Conrad Urumqi

Along with 3 restaurants, this hotel has an indoor pool and a health club. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and 24-hour room service. Change of towels is available on request.
Conrad Urumqi offers 230 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. 60-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

A health club and in-room fitness are featured at the hotel. In addition to an indoor pool, other recreational amenities include a fitness center.
With your stay at Conrad Urumqi, you'll be connected to a shopping center and within walking distance of Xinjiang Uygur Autonomous Region Museum. Features include free WiFi in public areas, plus 3 restaurants and an indoor pool.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy a bite to eat at 膳翘全日制餐厅, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Just a 4-minute drive from Xinjiang Uygur Autonomous Region Museum and a few minutes from Hongshan Arena
Conrad Urumqi offers its guests an indoor pool, a health club, and in-room fitness. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. The luxury Conrad Urumqi also features tour/ticket assistance, concierge services, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 5-star Ürümqi hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
膳翘全日制餐厅 - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
珍呈中餐厅 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
CENTRO - This restaurant specializes in French cuisine and serves dinner only. Open daily.
羽大堂吧 - Onsite lobby lounge. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 238 for adults and CNY 119 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • CENTRO
  • 珍呈中餐厅
  • 羽大堂吧
  • 膳翘全日制餐厅

Things to do

  • Health club
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 32 floors
  • Art Deco architecture
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 60-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Elliptical machine
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Stationary bicycle
  • Treadmill
  • Workout equipment

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Conrad Urumqi

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 380.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 238 for adults and CNY 119 for children
  • Rollaway bed fee: CNY 380.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hotel Urumqi
Sheraton Hotel Urumqi
Sheraton Urumqi
Sheraton Urumqi Hotel
Urumqi Hotel
Urumqi Sheraton
Urumqi Sheraton Hotel
Conrad Urumqi Hotel
Conrad Urumqi Ürümqi
Conrad Urumqi Hotel Ürümqi

Conrad Urumqi Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 27 out of 37 reviews
Rating 8 - Good. 6 out of 37 reviews
Rating 6 - Okay. 2 out of 37 reviews
Rating 4 - Poor. 1 out of 37 reviews
Rating 2 - Terrible. 1 out of 37 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Shun Tat

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is helpful and room is exceptionally clean
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Chang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious, quiet and upscale. Location is in the centre of the city, so it is super convenient. Staff were also very friendly. Will book it again next time when I visit Urumqi.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

gini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel every staff ate so friendly & helpful. Especially their front manager Bella & Bell boy 小洁。 room are clean & comfortable bed. We stay 2 nights after our 10 days road trip we decide to go back stay for 1 more night before we leave the city. Highly recommend
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Frederick Lai Cheung

Liked: Cleanliness, amenities, property conditions & facilities
It’s supposed to be the nicest hotel in Urumqi - and it is in terms of the physical property itself. Nice clean and well maintained decor. Location is not bad. However, a few things that are not fitted for a hotel of it’s status: 1. The concierge is located at the ground floor entrance and not at the upper floor lobby next to the reception. The concierge also doubles as porter so there is no one at the concierge desk if he is bringing luggage up to rooms. 2. WiFi is super slow 3. The A/C control in the room does not work. It remains at 26 degrees no matter what you do to the control dial.
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Fang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
商务酒廊服务非常好 就是每次晚餐有虾都没有去虾肠 很惊讶 现在谁还不知道去虾肠呀 而且是5星宾馆 难道让客人自己去虾肠 当时我确实试着自己来 但是因为是熟的 非常难去掉 弄得整个虾黑黑的都是虾肠里的东西 很没食欲 提了一次意见 第二天还是一样 让人失望
Stayed 4 nights in Jun 2024
Verified review

6/10 Okay

FOJIAO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

难以置信

非常糟糕！第一次知道一个房间含早餐，两个人去还需要加一份早餐钱！从未有过的经历！
Stayed 1 night in May 2024
Verified review

8/10 Good

JENNY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

在市區，但離機場方便快速。

在烏魯木齊五星級飯店中值價比較高的一間。旅館不算新，但設施整潔乾淨程度算是保持的中庸。服務人員有禮貌，維持喜來登的水準。
Stayed 1 night in Nov 2017
Verified review

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff called Happy at Club Floor

Your staff called Happy, who works at Club Floor (27F) was extremely helpful. He has a nice personality and great attitude. He is an important asset for your hotel. All the best, Tanya Lau
Stayed 2 nights in Sep 2017
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Silk Road trip

Cleanliness of the room is ok but need maintenance. Pools are closed for repair when we stayed. It was a bit pricey because of this. Staffs are friendly.
Stayed 2 nights in Sep 2017
Verified review

10/10 Excellent

Yanlong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

果然是五星级大酒店，相当不错！

房间整洁，空间舒服，洗漱间比较宽敞，甚至比如家的一间屋子都大！
Stayed 1 night in Jul 2017
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel professional and congenial

I do recommend this hotel for its good location near the shopping gallery Maison mode for its direct access to third floor food hall for its efficient staff always smiling ready to help speaking excellent English!
Stayed 11 nights in Jul 2017
Verified review

2/10 Terrible

NAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
this is worst sheraton i've ever lived！
Stayed 2 nights in Jul 2017
Verified review

8/10 Good

yueh-lan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯，下次還會再住
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The concierge arranged a local tour for us. The room is clean and the view is fantastic.
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
市内からはすこし離れているが、ホテルとしてはとても快適に過ごせる。ウルムチへ行くときには、また泊まりたい。
Verified review

10/10 Excellent

Rajaram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Urumqi

Best hotel in Urumqi. Nice food. Well maintained. Room was roomy, nice bathrooms and bed.
Verified review

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The softest bed in China.

I had just come from some fairly traumatic experiences in Eastern Europe and Western Asia, so may be a little biased. But I thought this the best of the Sheratons I have stayed in. My room was of a decent size, well furnished and very comfortable. The softest bed in China! My one minor caveat was that the breakfast buffet was not as well chosen as it might have been for a Western client. I was limited to one night and might have done better the second time. I arrived at about 2 am and was in my room by about 5 past. Staff spoke quite passable English but there was a manager who spoke essentially perfect English.
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Xinjiang Urumqi Hotel

Urumqi Shareton Hotel is one of the best hotel in Urumqi and Xinjiang. It is the right place for tourist to stay
Verified review

8/10 Good

Ching Ping Shirley

Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Nazar

Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2025
Verified review

10/10 Excellent

Wei

Stayed 8 nights in May 2025
Verified review

10/10 Excellent

Shun Tat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Wong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024