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Charming Family Hotel

3.0 star property

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Photo gallery for Charming Family Hotel

Living area
Desk, soundproofing, free WiFi, bed sheets
Exterior
Exterior
Desk, soundproofing, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Air conditioning
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

View in a map
10100 Francis Rd, Richmond, BC, V6Y 3Z9
  • CF Richmond Centre Mall
    ‪4 min drive‬
  • Steveston Village Historic Waterfront
    ‪10 min drive‬
  • Steveston Fisherman's Wharf
    ‪10 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪12 min drive‬

Room options

View all photos for Queen Room 1 with Shared Bathroom

Desk, soundproofing, free WiFi, bed sheets

Queen Room 1 with Shared Bathroom

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Room 2 with Shared Bathroom

Desk, soundproofing, free WiFi, bed sheets

Queen Room 2 with Shared Bathroom

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Exterior

Deluxe Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 2 Queen Beds

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Exterior

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22 Oct - 23 Oct
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About this property

Charming Family Hotel

Guesthouse in Richmond with free parking
A garden, a picnic area, and free self parking are available at this smoke-free guesthouse. WiFi in public areas is free.
Charming Family Hotel offers 3 air-conditioned accommodations with slippers and fans. This Richmond guesthouse provides complimentary wireless Internet access. Bathrooms include shower/tub combinations. Housekeeping is provided daily.
Our customers tell us they can't get enough of the helpful staff at Charming Family Hotel. During your stay, you'll be close to Richmond Night Market. Features include free WiFi in public areas and free self parking.
  • Free WiFi
  • Free self parking
  • Services include luggage storage
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute drive from CF Richmond Centre Mall and a few minutes from Minoru Park
As a guest of Charming Family Hotel, you'll find a garden and a picnic area. Public spaces have free WiFi. Free self parking is available.

This 3-star Richmond guesthouse is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • Soundproofed rooms

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Fan
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance

Renovations and closures

The property is closed between December 23 and January 8.

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fee: CAD 30.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property does not have a front desk. Guests can access their accommodation through a private entrance.
Property Registration Number H588461752

Property is also known as

Charming Family Hotel Richmond
Charming Family Richmond
Charming Family Hotel Richmond
Charming Family Hotel Guesthouse
Charming Family Hotel Guesthouse Richmond

Reviews

Charming Family Hotel Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 105 out of 253 reviews
Rating 8 - Good. 56 out of 253 reviews
Rating 6 - Okay. 36 out of 253 reviews
Rating 4 - Poor. 28 out of 253 reviews
Rating 2 - Terrible. 28 out of 253 reviews

Reviews

8/10 Good

Susan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Malhar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and comfortable place to rest

My stay here was relaxing after a long flight from the east. Check in was easy and information was provided in the email. The host was friendly, understanding and accommodating in the sense that she allowed me early check in for a fee and let me check out a bit later. The room was clean with a small dining table( with a coffee maker and mugs) couch and a nice view from the window. It turns out, you have to be on the quieter side when staying here so other guests do not get disturbed. Like you cannot play music if you have portable speakers. The washroom was clean and shared but I never had issues when I used it. The shower facilities could be better as the shower door did not have a handle. Other improvements could be to have tissues or wet tissues in the room. This is more ideal for solo travellers who want to rest or work quietly I guess. The area was not bad as it was 14 minutes from the airport and 24 hours shoppers drug mart. Nearby I saw a lot of Asian and sushi restaurants. It is kind of out of the way of main areas so you have to go a bit further to catch sky train to get to downtown. Overall my experience was nice and the host made my stay comfortable more so with the check in check out requests.
Stayed 1 night in Jun 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was my second time staying here and will keep in mind for the next time im in town. Loved it!
Stayed 1 night in Jun 2025

10/10 Excellent

Ovidiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good accommodation, good location, had to change room due to shower malfunction.
Stayed 1 night in May 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Carolyn

Disliked: Cleanliness, amenities, property conditions & facilities
Not impressed at all. Bed was way to hard, no place to plug your phone in at bedside and when I pulled night stand out to find outlet for phone you could tell it has not be cleaned for awhile. There was a power bar on stand across the room, plug my phone in there. Woke up @ 3:45 check my phone never charged at all. Had to plug phone in bathroom. It’s not hotel it’s a house and when I open door very strange smell. There was a very strange smell when I opened front door went up to room same smell. Absolutely no human connection at all.
Stayed 1 night in Jun 2025

8/10 Good

Mark

Travelled with family
Very good experience with room and was very quiet place clean and the manager on the phone was just great thankyou Una I would recommend it to anyone
Stayed 1 night in Jun 2025

10/10 Excellent

Miles

Liked: Cleanliness, amenities, property conditions & facilities
Close to the airport. Easy.
Stayed 1 night in May 2025

8/10 Good

William

Stayed 1 night in May 2025

8/10 Good

Stanley, Ladysmith

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay.
Stayed 1 night in Jun 2025

10/10 Excellent

David Charles

Liked: Cleanliness, amenities, property conditions & facilities
This was a beautiful family run hotel. It was immaculately clean. it has a fridge, microwave, tea coffee. the price is very affordable for Richmond. I highly recommend this Hotel.
Stayed 5 nights in May 2025

10/10 Excellent

Odin

Stayed 1 night in May 2025

2/10 Terrible

Daniel

Disliked: Staff & service, property conditions & facilities, room comfort
it is a really bad nplace to stay. No AC and opening the window to freshen the room leaves car and truck noise and pollution into your room. Cars and trucks are passing within 10 feet of your bed. It is very noisy
Stayed 1 night in May 2025

6/10 Okay

Antoine

Business traveller
Liked: Cleanliness
Disliked: Amenities
Humm, no ac, no fan, windows open and get hwy traffic. No thanks for seconds.
Stayed 1 night in May 2025

8/10 Good

Mohammad Ali

Liked: Cleanliness
Disliked: Staff & service
Near to the airport- Easy check-in and check-out
Stayed 1 night in May 2025

2/10 Terrible

Avtar

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Rudy

Liked: Property conditions & facilities, room comfort
We were very disappointed with our stay. The shower in our room wasn’t working, and the owner knew about the issue before we arrived but failed to have it fixed. This meant we had to share a bathroom with other guests, even though we specifically booked a room with a private bathroom. It was inconvenient and not what we paid for. Additionally, the room had a teapot and cups, but no tea provided and the only coffee available was very old — making these amenities pointless. Given the amount of money we paid, having to share facilities and endure this level of discomfort was unacceptable. The experience did not match the expectations set by the listing.
Stayed 1 night in May 2025

8/10 Good

Mohammad

Liked: Property conditions & facilities
It was alright. Room didn’t have a good smell and shower wasn’t clean!
Stayed 1 night in May 2025

10/10 Excellent

Xin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Amarjeet

Stayed 1 night in May 2025

4/10 Poor

Daniel

Disliked: Room comfort

Never stay there again!

The check in is to late at 4 pm. I booked for 8 nights and they never changed the bedding or the towels. No kitchen, no tv, no place to have a BBQ. Very interesting why this place is in a hotel register one.
Stayed 8 nights in May 2025

2/10 Terrible

Akhila

Disliked: Cleanliness
It is a home in residential area. Not a hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean & quite place.
Stayed 1 night in Apr 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

4/10 Poor

Richard

Disliked: Staff & service, amenities, property conditions & facilities
Four rooms upstair have to share a bathroom which is no good. There is not even a pantry with a sink or water tap in common area. I regret staying there.
Stayed 3 nights in Apr 2025