EXchange Hotel Vancouver

4.0 star property

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Photo gallery for EXchange Hotel Vancouver

Exterior
Breakfast, lunch, dinner served; Mediterranean cuisine
Interior
Pender Suite - Dividend Floor
Patio Suite - Dividend Floor

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

View in a map
475 Howe Street, Vancouver, BC, V6B 2B3
  • Place, Vancouver Convention Centre
    ‪3 min walk‬
  • Place, Canada Place Cruise Ship Terminal
    ‪3 min walk‬
  • Place, Canada Place
    ‪4 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

Deluxe Queen

9.2 out of 10
Wonderful
(87 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Queen with Sofa Bed

9.6 out of 10
Exceptional
(11 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Deluxe Two Queens

9.6 out of 10
Exceptional
(95 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Superior Two Queens with Sitting Area

9.8 out of 10
Exceptional
(42 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

Deluxe King

9.4 out of 10
Exceptional
(306 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior King with Sofa Bed

9.4 out of 10
Exceptional
(78 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Boutique Queen Studio – Accommodates upto 2 people

9.0 out of 10
Wonderful
(41 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Patio Suite - Dividend Floor

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Superior King Room with Single Sofa bed

  • Sleeps 3

Superior Two Queen Room With Sofa Bed

  • Sleeps 5

Pender Suite - Dividend Floor

10.0 out of 10
Exceptional
(9 reviews)
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Urban Suite - Dividend Floor

9.8 out of 10
Exceptional
(8 reviews)
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Blue Chip Suite - Dividend Floor

9.8 out of 10
Exceptional
(6 reviews)
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Queen Accessible

9.0 out of 10
Wonderful
(20 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe King Room -Dividend Floor

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Superior King Room with Sofa Bed - Dividend Floor

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

Superior Queen Room with Sofa Bed - Dividend Floor

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

Deluxe Two Queen Beds - Dividend Floor

  • Sleeps 4
  • 2 Queen Beds

Superior Two Queen Beds and Sofa Bed - Dividend Floor

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

Blue Chip King Suite

  • Sleeps 3

Deluxe Queen Accessible

  • Sleeps 2

Pender King Suite

  • Sleeps 3

Patio King Suite

  • Sleeps 4

Urban Suite

  • Sleeps 3

Superior Two Queens With Sitting Area

  • Sleeps 4

Dividend Deluxe King

  • Sleeps 2

Dividend Deluxe Two Queens

  • Sleeps 4

Superior King Room With Single Sofa Bed

  • Sleeps 2

Dividend Superior Two Queens-Club Floor

  • Sleeps 4

Deluxe Two Queen Room

  • Sleeps 4

Deluxe King Room

  • Sleeps 2

Superior Queen Room

  • Sleeps 3

Deluxe Queen Room

  • Sleeps 2

Boutique Queen Studio

  • Sleeps 2

Similar properties

About this property

EXchange Hotel Vancouver

Hotel with a restaurant, steps from Vancouver Waterfront
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking. Change of towels is available on request.
EXchange Hotel Vancouver offers 202 air-conditioned accommodations with tablet computers and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 50-inch Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the comfortable beds at EXchange Hotel Vancouver. During your stay, you're just a quick walk from Vancouver Waterfront. Free WiFi in public areas, a restaurant, and a 24-hour gym are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy Mediterranean cuisine while dining at Hydra Estiatorio
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and helicopter/airplane tours
  • Guests really like the accommodations for the overall comfort, cleanliness, and comfy beds
  • Steps from Vancouver Waterfront and Granville Street
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

Public spaces have free WiFi. A 24-hour fitness center, a library, and tour/ticket assistance are also featured at the business-friendly EXchange Hotel Vancouver. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Vancouver hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Hydra Estiatorio - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 52 per night)
  • Secured, covered valet parking on site (CAD 62 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 25 to 50 for adults and CAD 15 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Hydra Estiatorio

Things to do

  • 24-hour gym
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Helicopter/aeroplane tours
  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Hardwood flooring in room
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Flexi pass mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 25 to 50 for adults, and CAD 15 to 30 for children
  • Covered self parking fee: CAD 52 per night
  • Covered valet parking fee: CAD 62 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar and geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Guests will receive smart lock details. Guests are required to download the property's Flexi pass mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

EXchange Hotel
EXchange Hotel
EXchange Vancouver
Hotel EXchange Hotel Vancouver Vancouver
Vancouver EXchange Hotel Vancouver Hotel
Hotel EXchange Hotel Vancouver
EXchange Hotel Vancouver Vancouver
EXchange
EXchange Hotel Vancouver Hotel
EXchange Hotel Vancouver Vancouver
EXchange Hotel Vancouver Hotel Vancouver

Reviews

EXchange Hotel Vancouver Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 2549 out of 3039 reviews
Rating 8 - Good. 337 out of 3039 reviews
Rating 6 - Okay. 88 out of 3039 reviews
Rating 4 - Poor. 37 out of 3039 reviews
Rating 2 - Terrible. 28 out of 3039 reviews

Reviews

10/10 Excellent

Mike

Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never experienced such a professional yet warm staff. Knowable helpful responsive. Perfect location for those cruising.
Stayed 1 night in Aug 2025

10/10 Excellent

Antonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Check in was easy and the room and space was lovely! Very walkable area with tons to do!
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sister and I totally loved our stay at the EXchange Hotel. We were pampered beyond belief. Free bottles of water, a lounge with snacks, a Lindt store in the lobby, nightly turned down serv, and fresh cold cucumber water every night at bedtime. The staff is attentive and eager to please. They were awesome! I would highly recommend staying here.
Rescue bears at Grouse Mountain
Owl at Grouse Mountain
Gelato on the waterfront
Stayed 5 nights in Jul 2025

10/10 Excellent

Quy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful stay at a beautiful hotel

A beautiful stay at an elegant hotel. The staff were very welcoming and accommodating. We had a nice surprise in the hotel room celebrating our anniversary for the time. The process from checking in and checking out was great. The communication was very convenient with the text or call.
Stayed 1 night in Aug 2025

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very clean and the sraff are very attentive, friendly and helpful. It is within a short walk to the waterfront. I would definitely stay here if i visit Vancouver again.
Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Pavlina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, so close to Canada place and very friendly staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Selain

Liked: Cleanliness, staff & service, property conditions & facilities
Only down fall was telling them Id check in at 1pm and when getting to hotel was told rooms not ready til 4pm and i could change to a room without a view
Stayed 1 night in Jul 2025

10/10 Excellent

Maria Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Estelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Choice

This is a first class hotel with a great location, just a couple of blocks from the waterfront and Gas Town. Rooms are beautiful and the staff is exceptionally polite and attentive.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sukhjit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay. Excellent location, very clean and comfortable rooms, and attentive staff. We would definitely stay here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Shallin

Travelled with family
Liked: Amenities, property conditions & facilities
Beautiful hotel comfortable beds, clean room even the shower tiles are clean. Staff so friendly and helpful. Highly recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Natalia

Liked: Cleanliness, amenities
Very great location. Easy to get to all downtown places in Vancouver.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nadia

Stayed 1 night in Jul 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food
Stayed 2 nights in Jul 2025

10/10 Excellent

Paulina

Stayed 1 night in Jul 2025

10/10 Excellent

Tania, Nanaimo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very elegant with modern features and spacious rooms. Convenient, walkable location. Attentive staff. Would recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff, friendly and attentive. We were upgraded to a gorgeous suite with a soaker tub and private patio. I will return and highly recommend!
Stayed 2 nights in Jul 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, nice place!

Nice staff, restaurant. Very comfortable bed!! The room was very dark and not well lit when we arrived. They had a small sitting area with no light. It was very dark and someone needs light to read. When we asked the staff to give us an extra lamp, they were quick to do so and fix the problem. We appreciated the staffs effort to make things better. Nice and helpful concierge. Had a great visit and would return to this hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities
We had such an amazing stay. Friendly staff, amazing rooms. Beautiful restaurant in the building. A heads up that parking is awkward in a large car and many floors down but that’s not something the hotel can control. Seriously no complaints. Wish I could stay there every visit into Vancouver.
Stayed 1 night in Jan 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Great location , nice touch with L’Occitan products
Stayed 2 nights in Jul 2025

10/10 Excellent

MAHEN

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely friendly and ready to help team members. Team members in the Lobby are excellent service providers.
Stayed 3 nights in Jul 2025

10/10 Excellent

paulette

Stayed 1 night in Jun 2025

10/10 Excellent

Sean

Stayed 1 night in Jul 2025