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EXchange Hotel Vancouver

4.0 star property

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Photo gallery for EXchange Hotel Vancouver

Exterior
Breakfast, lunch, dinner served; Mediterranean cuisine
Executive lounge
Interior
Patio Suite - Dividend Floor | Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air-conditioning

Explore the area

View in a map
475 Howe Street, Vancouver, BC, V6B 2B3
  • Place, Granville Street
    ‪1 min walk‬
  • Place, Canada Place Cruise Ship Terminal
    ‪3 min walk‬
  • Place, Canada Place
    ‪4 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Queen

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Queen

9.2 out of 10
Wonderful
(88 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Queen with Sofa Bed

Premium bedding, down duvets, in-room safe, individually decorated

Superior Queen with Sofa Bed

9.6 out of 10
Exceptional
(11 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Two Queens

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Two Queens

9.6 out of 10
Exceptional
(97 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Two Queens with Sitting Area

Premium bedding, down duvets, in-room safe, individually decorated

Superior Two Queens with Sitting Area

9.8 out of 10
Exceptional
(42 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Large Single Sofa Bed

View all photos for Deluxe King

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe King

9.4 out of 10
Exceptional
(311 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King with Sofa Bed

Premium bedding, down duvets, in-room safe, individually decorated

Superior King with Sofa Bed

9.4 out of 10
Exceptional
(81 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Boutique Queen Studio – Accommodates upto 2 people

Premium bedding, down duvets, in-room safe, individually decorated

Boutique Queen Studio – Accommodates upto 2 people

9.0 out of 10
Wonderful
(43 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Patio Suite - Dividend Floor

Patio Suite - Dividend Floor

Patio Suite - Dividend Floor

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior King Room with Single Sofa bed

Premium bedding, down duvets, in-room safe, individually decorated

Superior King Room with Single Sofa bed

  • Sleeps 3

View all photos for Superior Two Queen Room With Sofa Bed

Premium bedding, down duvets, in-room safe, individually decorated

Superior Two Queen Room With Sofa Bed

  • Sleeps 5

View all photos for Pender Suite - Dividend Floor

Pender Suite - Dividend Floor

Pender Suite - Dividend Floor

10.0 out of 10
Exceptional
(9 reviews)
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Urban Suite - Dividend Floor

Urban Suite - Dividend Floor

Urban Suite - Dividend Floor

9.8 out of 10
Exceptional
(8 reviews)
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Blue Chip Suite - Dividend Floor

Blue Chip Suite - Dividend Floor

Blue Chip Suite - Dividend Floor

9.8 out of 10
Exceptional
(6 reviews)
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Queen Accessible

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Queen Accessible

9.2 out of 10
Wonderful
(21 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Room -Dividend Floor

Room amenity

Deluxe King Room -Dividend Floor

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room with Sofa Bed - Dividend Floor

Premium bedding, down duvets, in-room safe, individually decorated

Superior King Room with Sofa Bed - Dividend Floor

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Superior Queen Room with Sofa Bed - Dividend Floor

Premium bedding, down duvets, in-room safe, individually decorated

Superior Queen Room with Sofa Bed - Dividend Floor

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Two Queen Beds - Dividend Floor

Room amenity

Deluxe Two Queen Beds - Dividend Floor

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Two Queen Beds and Sofa Bed - Dividend Floor

Premium bedding, down duvets, in-room safe, individually decorated

Superior Two Queen Beds and Sofa Bed - Dividend Floor

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Large Single Sofa Bed

View all photos for Blue Chip King Suite

Premium bedding, down duvets, in-room safe, individually decorated

Blue Chip King Suite

  • Sleeps 3

View all photos for Deluxe Queen Accessible

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Queen Accessible

  • Sleeps 2

View all photos for Pender King Suite

Premium bedding, down duvets, in-room safe, individually decorated

Pender King Suite

  • Sleeps 3

View all photos for Patio King Suite

Living area

Patio King Suite

  • Sleeps 4

Urban Suite

  • Sleeps 3

Superior Two Queens With Sitting Area

  • Sleeps 4

Dividend Deluxe King

  • Sleeps 2

Dividend Deluxe Two Queens

  • Sleeps 4

Superior King Room With Single Sofa Bed

  • Sleeps 2

Dividend Superior Two Queens-Club Floor

  • Sleeps 4

Superior Queen Room With Sofa Bed Dividend Floor

  • Sleeps 3

View all photos for Deluxe Two Queen Room

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Two Queen Room

  • Sleeps 4

View all photos for Deluxe King Room

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe King Room

  • Sleeps 2

View all photos for Superior Queen Room

Premium bedding, down duvets, in-room safe, individually decorated

Superior Queen Room

  • Sleeps 3

View all photos for Deluxe Queen Room

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Queen Room

  • Sleeps 2

View all photos for Boutique Queen Studio

Premium bedding, down duvets, in-room safe, individually decorated

Boutique Queen Studio

  • Sleeps 2

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About this property

EXchange Hotel Vancouver

Hotel with a restaurant, steps from Vancouver Waterfront
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking. Change of towels is available on request.
EXchange Hotel Vancouver offers 202 air-conditioned accommodations with tablet computers and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 50-inch Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the comfortable beds at EXchange Hotel Vancouver. During your stay, you're just a quick walk from Vancouver Waterfront. Free WiFi in public areas, a restaurant, and a 24-hour gym are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy Mediterranean cuisine while dining at Hydra Estiatorio
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and helicopter/airplane tours
  • Guests really like the accommodations for the overall comfort, comfy beds, and cleanliness
  • Steps from Vancouver Waterfront and Granville Street
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

Public spaces have free WiFi. A 24-hour fitness center, a library, and tour/ticket assistance are also featured at the business-friendly EXchange Hotel Vancouver. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Vancouver hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Hydra Estiatorio - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 52 per night)
  • Secured, covered valet parking on site (CAD 62 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 25 to 50 for adults and CAD 15 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Hydra Estiatorio

Things to do

  • 24-hour gym
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Helicopter/aeroplane tours
  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Hardwood flooring in room
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Flexi pass mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 25 to 50 for adults, and CAD 15 to 30 for children
  • Covered self parking fee: CAD 52 per night
  • Covered valet parking fee: CAD 62 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar and geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Guests will receive smart lock details. Guests are required to download the property's Flexi pass mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

EXchange Hotel
EXchange Hotel
EXchange Vancouver
Hotel EXchange Hotel Vancouver Vancouver
Vancouver EXchange Hotel Vancouver Hotel
Hotel EXchange Hotel Vancouver
EXchange Hotel Vancouver Vancouver
EXchange
EXchange Hotel Vancouver Hotel
EXchange Hotel Vancouver Vancouver
EXchange Hotel Vancouver Hotel Vancouver

EXchange Hotel Vancouver Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 2564 out of 3057 reviews
Rating 8 - Good. 337 out of 3057 reviews
Rating 6 - Okay. 91 out of 3057 reviews
Rating 4 - Poor. 36 out of 3057 reviews
Rating 2 - Terrible. 29 out of 3057 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This was my second stay, and I will most likely return to EXchange Hotel. The staff was very polite and welcoming to us on both visits. EXchange Hotel certainly deserves its high ratings and serves an exceptional breakfast you want to include in your reservation. The facility is very quiet as we were over Pender St. on the third floor, and traffic noise wasn’t noticeable. Thank you, EXchange Hotel!
Stayed 1 night in Sep 2025

6/10 Okay

Clint

Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very helpful staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Elliott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything
Stayed 10 nights in Sep 2025

8/10 Good

Tyler

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very classy property.
Stayed 5 nights in Sep 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was walkable from the cruise port and the beds were extremely comfortable. Our rooms were not accessible until close to 4pm. We explored the beautiful city of Vancouver as we went to the great aquarium and did a fantastic Gastown food walk while waiting.
Stayed 1 night in Sep 2025

10/10 Excellent

Chelsea

Stayed 1 night in May 2025

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
AC didn’t work. Safe was locked when we arrived so we had to wait for someone to come service it. Front desk didn’t answer the phone several times. It’s frustrating to have to work so hard to get what you shouldn’t have to ask for. This place is too expensive for this kind of experience.
Stayed 1 night in Sep 2025

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Sep 2025

10/10 Excellent

Jeri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!!

The hotel was absolutely excellent and would stay there again. I am just sorry my stay was so short.
Stayed 1 night in Sep 2025

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, comfortable room. Staff was super friendly and helpful. Location of the hotel is perfectly close to so many places around the Downtown area, including the cruise ship port.
Stayed 1 night in Sep 2025

10/10 Excellent

Aman

Stayed 1 night in Sep 2025

10/10 Excellent

Kenneth E

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place
Stayed 1 night in Sep 2025

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was anazing, friendly and proffesional. We arrived at 9:30 am after a cruise just to see if they would store our bags while we walked around. They did an early check in for us at no cost and were able to get into our room at 10:00am. When we go back to Vancouver I will definatley stay at The Exchange again.
Stayed 1 night in Sep 2025

10/10 Excellent

Ruth

Stayed 1 night in Sep 2025

10/10 Excellent

Ciro

Stayed 5 nights in Aug 2025

10/10 Excellent

Andria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Frances

Stayed 2 nights in Sep 2025

10/10 Excellent

Cristiane

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were outstanding!
Stayed 6 nights in Aug 2025

10/10 Excellent

Cristy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Ronald, Indianapolis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique building, very safe and secure, staff at entry very knowledgeable and helpful. Location near everything.
Stayed 4 nights in Sep 2025