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Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

3.5 star property

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Photo gallery for Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

Exterior
Standard Room, 2 Double Beds, Non Smoking
Lobby
Business centre
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Air conditioning
  • Free WiFi

Explore the area

Map
8368 Alexandra Rd, Richmond, BC, V6X4A6
  • Lansdowne Centre
    ‪8 min walk‬
  • CF Richmond Centre Mall
    ‪3 min drive‬
  • Richmond Night Market
    ‪3 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe 2 Double Beds

Deluxe 2 Double Beds

Deluxe 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

Deluxe King

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

Hotel with free airport shuttle, a quick walk to Lansdowne Centre
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and a conference center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Housekeeping is available on request.
Grand Park Hotel Vancouver Airport, Ascend Hotel Collection offers 140 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 49-inch LCD televisions come with premium digital channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of Grand Park Hotel Vancouver Airport, Ascend Hotel Collection's great location. During your stay, you're just a quick walk from Lansdowne Centre. Features include free WiFi in public areas and a free roundtrip airport shuttle, plus a 24-hour gym.
  • Free WiFi (speed: 25+ Mbps) and wired Internet
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • 8 minutes by foot from Lansdowne Centre and a 3-minute drive from CF Richmond Centre Mall
  • Free airport shuttle service
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and 6 meeting rooms are available. Event space at this hotel measures 4521 square feet (420 square meters) and includes a conference center. A roundtrip airport shuttle is free at scheduled times. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Grand Park Hotel Vancouver Airport, Ascend Hotel Collection. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Richmond hotel is smoke free.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 4:00 AM to midnight at scheduled times
  • Parking on site (CAD 14 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Ski storage
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (4,521 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Lever door handles
  • Lift (185 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property's shuttle picks up and drops off at Vancouver International Airport. Guests should contact the property upon arrival using the courtesy phone in the shuttle pick-up area.

Renovations and closures

The following facilities will be closed during the spring:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 14 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Grand Park Hotel Vancouver Airport, Ascend Hotel Collection offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Hotel Vancouver Airport
Four Points Sheraton Vancouver Airport
Four Points Vancouver Airport
Sheraton Four Points Vancouver Airport
Four Points Sheraton Vancouver Airport Hotel
Four Points Richmond
Four Points By Sheraton Vancouver Airport Hotel Richmond
Richmond Four Points
4 Points By Sheraton Vancouver Airport
Grand Park Vancouver Airport
Four Points by Sheraton Vancouver Airport

Grand Park Hotel Vancouver Airport, Ascend Hotel Collection Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1138 out of 2582 reviews
Rating 8 - Good. 742 out of 2582 reviews
Rating 6 - Okay. 380 out of 2582 reviews
Rating 4 - Poor. 161 out of 2582 reviews
Rating 2 - Terrible. 161 out of 2582 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy, quiet and convenient. Shuttle service was easy and efficient.
Stayed 1 night in Jan 2025

10/10 Excellent

Jashandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Good deals
Stayed 1 night in Feb 2025

8/10 Good

Key, Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and comfortable. The hotel location is very convenient for many dining options. The hotel shuttle provides guests to and from the airport.
Stayed 1 night in Feb 2025

10/10 Excellent

Yolanda

Stayed 1 night in Nov 2024

10/10 Excellent

Tony

Stayed 2 nights in Feb 2025

8/10 Good

Herb

Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service
The shower gel was completely out the first day. We arrived late so didn’t bother to get it. We called second morning but they didn’t replace one until the second night we called. The breakfast wasn’t too good either. The workers are all nice and polite. We enjoyed the good food in the area so much.
Stayed 3 nights in Jan 2025

8/10 Good

Doug

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

SEIKO

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very welcoming and friendly. Clean and comfy. Good quality for the price. Only negative comment is that we had breakfast there on first trip and it wasn't very good. Watermelon was frozen and eggs hard instead of easy over. Minor I guess to some. My big comment is that the specials listed on the board were exactly the same each time we stayed at the hotel???? Was it leftovers or please change the menu a bit as to the specials. We never ate there the second week we stayed there.
Stayed 2 nights in Jan 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities
I love the sweet young lady as I was checking in she was kind and helpful.The shuttle driver was also kind and lovely. The only thing that wasnt perfect was the restaurant was closed ,however they offered a complementary breakfast. I recommend staying here, I will be back
Stayed 1 night in Feb 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room! Lovely staff Helpful and very nice.
Stayed 1 night in Feb 2025

4/10 Poor

Cameron

No free airport shuttle once it’s fully booked by 7pm for next morning which means paying for a taxi.
Stayed 1 night in Feb 2025

6/10 Okay

Rick

Travelled with partner
The room was the best part but I noticed the handle packing in the bathroom faucet was leaking. We ate in the pub and the food was tasty and presented well but it was not very hot. That is the biggest reason I only rated this hotel as ‘average’. Cold food is not only unappetizing, but dangerous. This is something IMO you must correct.
Stayed 1 night in Jan 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Charles

Stayed 1 night in Dec 2024

6/10 Okay

Keith

Stayed 1 night in Jan 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Trung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice snd clean hotrl

Clean and close to restaurants
Stayed 2 nights in Jan 2025

10/10 Excellent

Leslie

Stayed 1 night in Jan 2025

10/10 Excellent

Emma

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Elizabeth

The room was clean and the location was great. Although the restaurant was extremely pricey with not much for choices.
Stayed 3 nights in Jan 2025

6/10 Okay

Alvaro

Stayed 1 night in Jan 2025

10/10 Excellent

Hang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Stayed 1 night in Jan 2025