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Grand Park Hotel Vancouver Airport, an Ascend Collection Hotel

3.5 star property

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Photo gallery for Grand Park Hotel Vancouver Airport, an Ascend Collection Hotel

Exterior
Lobby
Dining
Standard Room, 2 Double Beds, Non Smoking
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
8368 Alexandra Rd, Richmond, BC, V6X4A6
  • Place, Lansdowne Centre
    ‪3 min walk‬
  • Place, Aberdeen Centre
    ‪10 min walk‬
  • Place, CF Richmond Centre Mall
    ‪18 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(106 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

Deluxe King

Deluxe King

8.4 out of 10
Very good
(27 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(55 reviews)
  • Sleeps 2
  • 1 King Bed

Traditional Room With Two Double Beds

  • Sleeps 4

Traditional King Room

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

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About this property

Grand Park Hotel Vancouver Airport, an Ascend Collection Hotel

Hotel with free airport shuttle, 7-minute walk to Lansdowne Centre
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and a conference center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Housekeeping is available on request.
Grand Park Hotel Vancouver Airport, an Ascend Collection Hotel offers 140 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 49-inch LCD televisions come with premium digital channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of Grand Park Hotel Vancouver Airport, an Ascend Collection Hotel's great location. During your stay, you're just a quick walk from Lansdowne Centre. Features include free WiFi in public areas and a free roundtrip airport shuttle, plus a 24-hour gym.
  • Free WiFi (speed: 25+ Mbps) and wired Internet
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • 7 minutes by foot from Lansdowne Centre and a 3-minute drive from CF Richmond Centre Mall
  • Free airport shuttle service
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and 6 meeting rooms are available. Event space at this hotel measures 4521 square feet (420 square meters) and includes a conference center. A roundtrip airport shuttle is free at scheduled times. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Grand Park Hotel Vancouver Airport, an Ascend Collection Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Richmond hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight at scheduled times
  • Parking on site (CAD 14 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Ski storage
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (4,521 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Lever door handles
  • Lift (185 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's shuttle picks up and drops off at Vancouver International Airport. Guests should contact the property upon arrival using the courtesy phone in the shuttle pick-up area.

Renovations and closures

The following facilities will be closed during the spring:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 14 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Grand Park Hotel Vancouver Airport, an Ascend Collection Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Hotel Vancouver Airport
Four Points Sheraton Vancouver Airport
Four Points Vancouver Airport
Sheraton Four Points Vancouver Airport
Four Points Sheraton Vancouver Airport Hotel
Four Points Richmond
Four Points By Sheraton Vancouver Airport Hotel Richmond
Richmond Four Points
4 Points By Sheraton Vancouver Airport
Grand Park Vancouver Airport
Four Points by Sheraton Vancouver Airport

Grand Park Hotel Vancouver Airport, an Ascend Collection Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1394 out of 3142 reviews
Rating 8 - Good. 906 out of 3142 reviews
Rating 6 - Okay. 468 out of 3142 reviews
Rating 4 - Poor. 194 out of 3142 reviews
Rating 2 - Terrible. 180 out of 3142 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient with free shuttle from the airport. Hotel is clean, staff is nice, lobby and room are clean with nice coffee for free. Only thing to complain is the water pressure at shower, a bit too low to have a good shower.
Stayed 1 night in Sep 2025

8/10 Good

Darcy

Stayed 1 night in Sep 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 2 nights in Sep 2025

10/10 Excellent

palmira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Rachael

Business traveller, Travelled with partner
Liked: Staff & service
Not that clean but convienent to airport for one night
Stayed 1 night in Sep 2025

10/10 Excellent

Monina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super quiet..best restful sleep. the towels needed to be upgraded to new and fluffy ones ( the ones in my bathroom were old and not so white anymore). the sink vanity badly needed an upgrade, the shelf below is warped, peeling and the entire bathroom has a musty smell. other than that, if you’re only here to expect a peaceful sleep after a long day, this is the place to be. Oh and of course, the staff were great!!
Stayed 1 night in Sep 2025

8/10 Good

connie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 8 nights in Sep 2025

10/10 Excellent

Takuhiko

Stayed 2 nights in Sep 2025

10/10 Excellent

Koffi

Liked: Cleanliness, staff & service, property conditions & facilities
Was great
Stayed 1 night in Sep 2025

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2025

6/10 Okay

Rebecca

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
For the price we paid I fully expected this to be a high end hotel based on the price I paid (a few dollars short of $500 for one night). It is not. The bathtub was all chewed up on the bottom (vandalized with a knife blade?), grout in between tile in bathroom looked dirty/stained. I have paid substantially less for much nicer and bigger hotel rooms over looking the ocean in Vancouver. I guess that’s the price you pay for not booking in advance. I would not stay here again.
Stayed 1 night in Sep 2025

6/10 Okay

Nicole

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Staff was amazing but needs some updating. Old carpets older furniture etc.
Stayed 1 night in Sep 2025

2/10 Terrible

marsha

Stayed 2 nights in Sep 2025

10/10 Excellent

Agnes

Travelled with partner
Liked: Amenities
Staff at check in very friendly - good recommendations for food Convenient to airport,
Stayed 1 night in Sep 2025

8/10 Good

Junie

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to airport and the shuttle service a good option. Two malls in walking distance from the hotel. The only downside is that you have to prebook maid service. It was fine I just ask for clean towels at desk but just a little inconvenience. Overall staff were freindly and helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with good links to the Airport.
Stayed 1 night in Sep 2025

10/10 Excellent

Art

Liked: Cleanliness, staff & service, property conditions & facilities
I needed a convenient overnight for an airport connection. Great spot!
Stayed 1 night in Sep 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel has been kept in good condition. The linens and towels need a refresh. Great staff and location.
Stayed 3 nights in Sep 2025

10/10 Excellent

Hanna-Ray

Stayed 1 night in Sep 2025

8/10 Good

JOHN JOE

Liked: Property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Sandra

Liked: Staff & service
Staff was very friendly and helpful. Property was fine, area surrounding felt safe, and had lots of food options but limited variety of choice of types of food. Bed was very comfortable. Room was basic and clean but could use a refresh and deep cleaning. Dinner at the restaurant was great but breakfast was sparse for the price charged. Appreciated the courtesy shuttle to and from airport.
Stayed 2 nights in Sep 2025

4/10 Poor

Eric

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Cory

Travelled with partner
Disliked: Amenities, property conditions & facilities
Arrived to find large rats running around parking lot infront of entrance doors. Checked in to our room to find a fridge that didnt work, a bed with no fitted bed sheet on it, and the a/c was making loud noises all night. Pictures on line also show a pool, that they dont have. Pictures on line make it look nicer than it actually is.
No fitted bed sheets, only a mattress protector
Stayed 1 night in Sep 2025

4/10 Poor

Carolyn

Travelled with partner
Disliked: Amenities
This property had no glassware in the room and when we asked for a couple of wine glasses, they said they didn’t have any. They said we could go and get them at 5 o’clock from the restaurant and this was 3 o’clock in the afternoon the value for what we paid was very poor. I would not recommend this hotel to anyone travelling through Vancouver.
Stayed 1 night in Sep 2025

4/10 Poor

Wei

Stayed 1 night in Sep 2025