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Grand Park Hotel Vancouver Airport, an Ascend Collection Hotel

3.5 star property

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Photo gallery for Grand Park Hotel Vancouver Airport, an Ascend Collection Hotel

Exterior
Standard Room, 2 Double Beds, Non Smoking
Lobby
Meeting facility
Dining

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
8368 Alexandra Rd, Richmond, BC, V6X4A6
  • Lansdowne Centre
    ‪3 min walk‬
  • CF Richmond Centre Mall
    ‪17 min walk‬
  • Richmond Night Market
    ‪2 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(48 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(90 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe 2 Double Beds

Deluxe 2 Double Beds

Deluxe 2 Double Beds

7.8 out of 10
Good
(20 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

Deluxe King

Deluxe King

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Grand Park Hotel Vancouver Airport, an Ascend Collection Hotel

Hotel with free airport shuttle, a quick walk to Lansdowne Centre
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and a conference center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Housekeeping is available on request.
Grand Park Hotel Vancouver Airport, an Ascend Collection Hotel offers 140 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 49-inch LCD televisions come with premium digital channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of Grand Park Hotel Vancouver Airport, an Ascend Collection Hotel's great location. During your stay, you're just a quick walk from Lansdowne Centre. Features include free WiFi in public areas and a free roundtrip airport shuttle, plus a 24-hour gym.
  • Free WiFi (speed: 25+ Mbps) and wired Internet
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the comfy beds and cleanliness
  • 7 minutes by foot from Lansdowne Centre and a 3-minute drive from CF Richmond Centre Mall
  • Free airport shuttle service
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and 6 meeting rooms are available. Event space at this hotel measures 4521 square feet (420 square meters) and includes a conference center. A roundtrip airport shuttle is free at scheduled times. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Grand Park Hotel Vancouver Airport, an Ascend Collection Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Richmond hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 4:00 AM to midnight at scheduled times
  • Parking on site (CAD 14 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Ski storage
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (4,521 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Lever door handles
  • Lift (185 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property's shuttle picks up and drops off at Vancouver International Airport. Guests should contact the property upon arrival using the courtesy phone in the shuttle pick-up area.

Renovations and closures

The following facilities will be closed during the spring:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 14 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Grand Park Hotel Vancouver Airport, an Ascend Collection Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Hotel Vancouver Airport
Four Points Sheraton Vancouver Airport
Four Points Vancouver Airport
Sheraton Four Points Vancouver Airport
Four Points Sheraton Vancouver Airport Hotel
Four Points Richmond
Four Points By Sheraton Vancouver Airport Hotel Richmond
Richmond Four Points
4 Points By Sheraton Vancouver Airport
Grand Park Vancouver Airport
Four Points by Sheraton Vancouver Airport

Reviews

Grand Park Hotel Vancouver Airport, an Ascend Collection Hotel Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 1261 out of 2883 reviews
Rating 8 - Good. 836 out of 2883 reviews
Rating 6 - Okay. 442 out of 2883 reviews
Rating 4 - Poor. 176 out of 2883 reviews
Rating 2 - Terrible. 168 out of 2883 reviews

Reviews

6/10 Okay

Henry

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

William

Stayed 1 night in Jun 2025

6/10 Okay

wendy

It was fine. The scent you have throughout is very strong and gave us all a headache. The ice maker on the 2nd floor doesn’t work. The initial person who checked us in was very nice. I went back and asked a question, she was rude. Checking out the gal was rude. Others, it was fine.
Stayed 1 night in Jun 2025

6/10 Okay

Wendy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Judith

Business traveller
Liked: Staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Jenny

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
The location is great and this isn’t the girst time we have stayed here. 30min walk to the richmond night market and 10min to the mall. Great restaurants nearby. The cons: the room was dirty. Things just weren’t cleaned appropriately. The windows were smeared and there were head prints as if someone pressed their head against the glass to look out. The toilet was disgusting. Just use a brush and clean it properly. The shower needs a good recocking. Otherwise the bed was clean, which is the most important thing. I recommend the hotel uses a different air freshener in the hallways. It is too strong and musky smelling. Definitely not pleasant. Staff was friendly. Surprisingly there was a complimentary cold breakfast but it really wasn’t worth it. Juice, muffins, cereal and yogurt. Bananas were always gone.
Stayed 2 nights in Jun 2025

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Not much in the immediate area besides a shopping mall. Convenient to get to the airport.
Stayed 1 night in Jun 2025

10/10 Excellent

Caron

Stayed 1 night in Jun 2025

6/10 Okay

Edmond Hon-lam

Liked: Cleanliness
Disliked: Staff & service
Poor management of the facility.
Stayed 4 nights in Jun 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was clean comfortable and very quiet.
Stayed 1 night in Jun 2025

10/10 Excellent

margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed one night before flying home. It was a nice hotel with friendly staff. Very close to the Airport.
Stayed 1 night in Jun 2025

6/10 Okay

Dorothy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Satisfactory

It was a quick overnight stay as our flight got in late. Bed was comfortable, room was satisfactory. However, the complimentary breakfast was a mess. More help was needed to keep tables clean and food replenished. This area was a disaster.
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin, Seattle

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Nice hotel, good price, excellent location.
Stayed 1 night in Apr 2025

10/10 Excellent

Kin

Stayed 2 nights in Jun 2025

10/10 Excellent

Fangfang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good clean affordable convenience
Stayed 1 night in Apr 2025

8/10 Good

Stephen

Ok hotel dirty and busy area
Stayed 1 night in Jun 2025

8/10 Good

MIAW FEN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

wenhan

Liked: Cleanliness, amenities, property conditions & facilities
Not bad, little bit pricey but acceptable. I do hear other clients complain about dirty towels. Mine was ok.
Stayed 1 night in Jun 2025

10/10 Excellent

Mohammad Iqbal

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great property in the heart of city!
Stayed 2 nights in Apr 2025

10/10 Excellent

PENGQIA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel to stay.
Stayed 2 nights in Jun 2025

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Noted my room request but did not honour it. Shuttle service a bit hit and miss. (Late both ways). Need to stipulate the hotel shares shuttle bus with Quality Hotel in Richmond and it is hard to see the hotel name which is sited near the back of the shuttle bus.
Stayed 2 nights in Jun 2025

8/10 Good

Greg

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Needs a wheelchair ramp at the actual entrance not just blocks by one handicapped parking.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful folks at check in. Convenient to restaurants and mall.
Stayed 1 night in Jun 2025